oVertone Color Reviews 

14,745
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Evaluating 163 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the products for leaving their hair soft, shiny, and healthy, often resulting in vibrant, rich colors that receive compliments. Many also find the application process and ordering experience to be easy and straightforward. Conversely, a small portion of people felt dissatisfied with order fulfillment, citing missing items, incomplete deliveries, lost packages, and slow shipping times. Some reviewers also noted product inconsistencies, including formula changes, unexpected color outcomes, quick fading, and issues with texture or staining.

What people talk about most

Product

Customers consistently note ambiguous experiences with product, with many expressing excitement to try it but... See more

Quality

Customers had ambiguous experiences with quality, with many expressing satisfaction, praising the products... See more

Order

Reviewers mention negative feedback about order fulfillment, with many customers reporting not receiving... See more

User experience

Clients share positive opinions on user experience, frequently highlighting the product's ease of use and... See more

Delivery service

Users describe ambiguous interactions with delivery service, with some customers reporting prompt service and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I love using titanium overtone. I am in the process of growing out my grays. With that comes nasty brassy strands. With the titanium it transforms the dry washed out look, leaving the silver vibran... See more

Rated 4 out of 5 stars

Very good product but very very pigmented! I had blue hair for 5 years and I used the blue depositing mask for years to maintain my color, you just need to wear gloves when applying or it can tint you... See more

Rated 3 out of 5 stars

The dye didn't work for me, it was more dull brown than red and just darkened hair. The consistency is also difficult to apply. What really could be improved is actual instructions instead of a few st... See more

Rated 3 out of 5 stars

I am getting compliments. However, the color fades very quickly into various shades of pink. It looks great for about one or two days (the actual mask, not the conditioner). I wish you could create a... See more


Company details

  1. #44 of 55 best companies in Hair Product Store

Written by the company

Semi-permanent pigmented conditioners & nourishing hair care products. oVertone offers a hair-healthy alternative to hair dye and simple in-shower solutions for color maintenance. 100% vegan & cruelty-free.


Contact info

3.7

Average

TrustScore 3.5 out of 5

15K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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3.7

All reviews

(14,745)

163 reviews in the last 12 months

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Rated 5 out of 5 stars

Ease of use

I love the way overtone blends my grey hair with my dark hair. It is also so easy to apply and having a creme texture, it does not drip. It stays where I put it.

March 31, 2025
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Rated 1 out of 5 stars

I purchased strawberry blonde color…

I purchased strawberry blonde color deposit and it did nothing for my hair. I have light blonde hair and left it in for 30 mins and still nothing. They did not honor the money back guarantee because I tried to return it after a month due to a family emergency that prevented me from trying it before then

April 1, 2025
Unprompted review
Rated 4 out of 5 stars

It's ok. I look forward to trying another color

I used the pastel silver. My hair was very shiny and oh soft after rinsing. My hair was previously (8 weeks prior) highlighted with gray tones that immediately turned light brown/brassy so I didn't go back to my hair stylist. I want my natural gray to grow in and stop dyeing my hair. I was hoping the silver would have been taken up by the highlighted hair which it did some but not eough. It was my first time using Overtone so it could be more operator malfunction.
I purchased two other colors and will try them.
I love that there are no harsh chemicals.

April 13, 2025
Rated 4 out of 5 stars

Indigo Iris

I like the smell and the way it makes my scalp feel. Scalp health products that don’t build up are always a yes in my book.

However the indigo iris is more of a brighter blue than it is in the swatch pictures. My hair is brown with a bleached section under the top layer of my hair- I was hoping the bleached section would look like the dark blue in the pictures but it is more of a true bright indigo color.
I do enjoy how it tones my brunette portion but I may have to mix it with the black conditioner to get it to my desired color.

March 31, 2025
Rated 1 out of 5 stars

Formula change for the worst!

I have used the Ginger Coloring Conditioner for years, and they recently changed the formula to Ginger Glow Color Depositing Mask... it's terrible!
It has almost no pigment deposit and is just light orange. I used to love overtone, but it looks like they, too, have been affected by the cost cutting (and quality cutting) that many other have. Super disappointed.

March 1, 2025
Unprompted review
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Rated 2 out of 5 stars

Less product, less service...

Disappointed in the fact that the size of the daily conditioner has been cut almost in half, but the price is the same as it was for the 8oz bottle, which is now 4.5oz. I have to spend twice as much to get the same quantity I used to with the old packaging. Also, my subscription states free shipping, but I was charged $8.99 to ship, and no one from customer service has responded to my email. Also never received gloves for applying product. The only benefit is that the new daily conditioner formula doesn't stain your hands like the original did. All in all, feels like a shoddy revamp of products and services...not really impressed.

March 31, 2025
Rated 5 out of 5 stars

I love the minty scent

I love using the purple for brown hair at my roots and the magenta on my end for an ombre look. Recently my gray hair has been coming in and I have started to need to lighten my roots first so the Overtone will cover them. I love the minty scent!

April 4, 2025
Rated 3 out of 5 stars

It's okay...

The hair dye is great, but they are discontinuing the only color I buy and never have the samples in stock for a majority of colors. The packaging also varies every time I order it, some come with easy peel lids and others come with some thick lid. Also I have bought probably 10+ jars over the years and have now had 4 that were impossible to open without running under hot water and propping open the top with a knife, it seriously shouldn't be that hard to open a plastic jar.

The inside contents also vary from year to year. I have been buying the orange for brown hair since 2022 and recently decided to splurge on other colors, all those consistencies are vastly different from the orange, as if they are whipped, and much faster and easier to dye. I don't know if orange just doesn't circulate and gets old in the warehouse, but it's frustrating to receive products that aren't consistent every time.

April 11, 2025
Unprompted review
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Rated 1 out of 5 stars

Not the same

Not the same
color results were not the same and the mask has a weird smell to it, they used to smell so good. It isn't a good smell

April 2, 2025
Rated 2 out of 5 stars

Not great. I first used it several years ago and…

I first used it several years ago and it was amazing. They changed the formula I think, now it is thicker, and difficult to apply, hard to get even coverage, and the espresso brown turned my light brown hair cherry chestnut. It faded out and looks dull within days. I followed the directions but it is just a poor quality product now. It’s sad because it used to be amazing.

April 1, 2025
Unprompted review
oVertone Color logo

Reply from oVertone Color

Hi Sandi! We are so sorry to hear that you did not receive the results you were hoping for! We'd love to help out, please reach out to us a help@overtone.co. :)

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Rated 5 out of 5 stars

I actually had a question about a…

I actually had a question about a defective Overtone product I bought through EBay. Even though I didn’t make an actual order through Overtone, the customer rep was so nice to me and let me know based on the pics I submitted, the product was not legit. I had been having trouble ordering through the Overtone website and she troubleshooted me through it. I am grateful she was kind, even though we were not dealing with an order I had originally made through Overtone. Thank you all for exceptional service even in weird situations!

April 4, 2025

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