Owen Drew England Reviews 

2,266
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 122 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful fragrances and high quality of the products, noting that the lovely scents last throughout the day and make ideal, well-received gifts for family and friends. People also deeply appreciate the prompt, efficient delivery services and the friendly, helpful communication provided by the dedicated staff during every online order. Some reviewers were not happy with high postage fees or found the online delivery tracking information confusing and contradictory. A few consumers also mentioned experiencing occasional delivery delays or receiving items where the external packaging arrived slightly damaged.

What people talk about most

Product

Customers consistently note positive experiences with product, frequently praising the wonderful fragrances... See more

Quality

Clients share positive opinions on quality, consistently highlighting the amazing, long-lasting fragrances... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising prompt arrival times, helpful... See more

Order

Reviewers mention positive feedback about order experiences, highlighting how easy it is to place purchases... See more

Service

Customers expressed great satisfaction regarding the service, highlighting that nothing is ever too much... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Love, love, love Owen Drew! The new Christmas scents are fabulous and every bit as luxurious as your stable products. I’ll be stocking up and gifting them. Also, highly recommend them as excellent,... See more

Rated 5 out of 5 stars

I cannot recommend Owen Drew enough! I found them online and have been ordering ever since. Not only are the scents beautiful, but tailored to suit mood rebalance needed.... ie Calm. Or my personal... See more

Rated 5 out of 5 stars

I can’t recommend Owen Drew highly enough, the scents are absolutely lovely and my house smells amazing. The products are high quality they look nice and a couple of sprays of the room mists will easi... See more

Rated 5 out of 5 stars

Wonderful fragrances, excellent customer service by Mike both on line and in his quaint shop in Brimstage, Wirral. Visit if you can, well worth the journey.


Company details

  1. Perfume Store

Written by the company

Multi Award-Winning British Fragrance House - Scented Candles, Luxury Soaps, Bath Oils, Perfumes and more. As featured in VOGUE, Forbes. BBC One Dragons' Den Winning Pitch 2021


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.9

All reviews

(2,266)

113 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Just overall fabness from these as…

Just overall fabness from these as usual, well packaged, easy to order, what more can I say
I ordered the cleaning duo and oh my god does it deliver! If you want to start enjoying cleaning again order this, it’s amazing and the smell… scent from heaven!!!

October 22, 2026
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Rated 5 out of 5 stars

Excellent products as usual

Excellent products as usual
The atmosphere and service in the shop is first class
You can find many products that are not on the website.
Well worth a visit

October 9, 2026
Rated 5 out of 5 stars

Excellent Gifts

Helpful, friendly and consistently good products.

Reassuringly reliable for discerning gifts and thoroughly recommended to all!

September 27, 2026
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Rated 5 out of 5 stars

Beautiful products

So easy to place the order on line, order was ready within a day, upon collection order was ready and waiting, oh and the beautiful smell when you walk into Owen Drew, it’s amazing.

September 23, 2026
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