Own Gold Mint  Reviews 11

TrustScore 3.5 out of 5

3.7

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Company details

  1. Gold Dealer

Written by the company

Own Gold Mint is a boutique coin and bullion dealer based in the UK, offering exclusive deals on a carefully curated selection of gold coins and bullion products. The company is dedicated to helping investors access premium opportunities in the gold market, combining expertise, transparency, and strategic sourcing. By providing competitively priced, high-quality assets, Own Gold Mint enables clients to build and diversify their portfolios with confidence. Their tailored approach ensures that each investor can move closer to achieving long-term financial freedom through the stability and proven value of gold.


Contact info

3.7

Average

TrustScore 3.5 out of 5

11 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 4 out of 5 stars

So far so good

Over the past 4 months I've made 2 investments with Own Gold and I'm highly likely to make a third as it is acting as a good portfolio diversifier for me.

So far so good - I've received my interest payments on time.

The only difficulty I've had so far is transferring funds due to the simple reason their bank account has the word 'Gold' in it. This immediately Red Flags the transfer, the bank halts it, phones me, interrogates me as to why I'm investing and the company itself.

March 27, 2026
Unprompted review
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Rated 1 out of 5 stars

Be very careful!

I considered an investment in this company but based on the information they sent me, and my independent research and due diligence, I identified a number of red flags. I have almost 40 years’ experience as a financial services professional, so I know what to look for!

Firstly, they state several office addresses around the world in their literature. Their address in Uptown Tower Dubai is a PO BOX; they do not have an office in this location. I also contacted the actual company based at the address they stated in Queensland Australia, and they informed me they do not have an office here either! I suspect the London and Singapore addresses are virtual offices and their registered office is on a high street in a small commuter town in Surrey. Altogether not very compelling!

Next, they claim to be “currently facilitating a trading route with a remarkable €256M in transactions.” What is ‘remarkable’ about that is why a company trading that amount of capital would have the need to raise money from small private investors, offering them rates of return of up to 35% (as stated in their literature)! When you factor in the fact these companies typically pay brokers, sales people and agents at least 20% upfront commission (often as much as 30%), why would you continue to fund a trade route of this size with a 50%+ cost of capital, when institutional funds and ultra-high net worth investors would gladly provide funding for less than 10% at this scale? It simply doesn’t add up!

Then we have the crucial ingredient of any business, the people behind it. A quick search shows they have no background in precious commodities of any kind prior to launching the business, a mere 3 years ago. They are clearly exploiting the gullible by jumping on the bandwagon in what they see as a growth market, but one they have little clue about!

September 27, 2025
Unprompted review
 Own Gold Mint  logo

Reply from Own Gold Mint

Thank you for taking the time to share your opinion. While we respect everyone’s right to conduct their own due diligence, we must clarify that much of what you’ve stated is inaccurate and misleading.

We have tried to reach out to you on the email address you provided, as you did not leave your contact number to allow us an opportunity to explain exactly how our business works, and to provide you with the necessary documentation to prove this.

Own Gold is a fully registered and compliant UK company, operating internationally with a transparent structure and third-party auditing across all transactions. Our business model and documentation have been independently verified by legal and financial professionals, and our trading operations are insured and secured through recognised financial institutions and trustees.

Regarding office locations, Own Gold maintains verified representation in each region mentioned, including the UAE, Australia, Singapore and the UK. Like many international investment and trading companies, we utilise administrative and registered offices suitable for compliance and correspondence rather than public-facing branches. This is standard practice for companies conducting regulated cross-border business.

As for your comments on transaction volume and investor participation, this reflects a misconception about our model. We are part of a collective that has been fully operational since 2019. Our approach allows private investors to access opportunities traditionally reserved for institutions, a deliberate choice that underpins our commitment to financial inclusion and transparency. The capital structure and returns are supported by secured, insured trade cycles and third-party verification. This is clearly documented for any serious investor who conducts proper due diligence, along with the total funds in trade and the profit we have made as a business. This is all readily available should High-Net-Worth or Sophisticated investors wish to see this.

Finally, while Own Gold was founded in 2023, our leadership team brings decades of combined experience in finance, investments, and commodities, supported by established partnerships with licensed refineries and trusted financial intermediaries.

We encourage anyone interested in learning about our operations to contact us directly for information and independent verification. We are proud of the integrity, professionalism, and transparency that define Own Gold — and we remain committed to protecting and growing our investors’ interests responsibly.

— The Own Gold Team

Rated 5 out of 5 stars

Knowledgeable consultants

Own Gold has been on my radar for a while, whilst I've been doing my research into investing in gold. I knew I wanted to invest in gold but I wasn't sure how the process worked and whether it was right for me. Lauren and Carmen walked me through how it works and answered all of my many questions. I highly recommend Own Gold - the whole team is really knowledgeable and their service went above and beyond.

March 24, 2025
Unprompted review
 Own Gold Mint  logo

Reply from Own Gold Mint

Hi Jemma,

Thank you for your honest review of your experience with our company. We are delighted to have you on board and are excited to help show you how our business model works so you can benefit from the returns we are able to achieve.

Should you need anything else, please do not hesitate to reach out to our team.

Kind regards

Team Own Gold

Rated 5 out of 5 stars

Excellent service from Carmen

Excellent service from Carmen. Always helpful and attentive and I can always see my investments. I would definitely recommend and do recommend them to anyone!

September 2, 2024
Unprompted review
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Reply from Own Gold Mint

Hi Matt,

Thank you for your positive review about Carmen. It is important that all of the staff here at Own Gold represent our business efficiently so we are grateful for your honesty. We appreciate you being a part of our journey, and are excited to share our growth with you moving forwards. As you know, if you need us for anything, we are only a call or email away!

Kind regards

Own Gold

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Rated 5 out of 5 stars

I was recommended by a colleague as I…

I was recommended by a colleague as I inherited some money I could afford to invest for a couple of years. When I called they were very helpful and could see I was new to all this so they explained everything fully and emailed me over plenty of information and brochures for me to read before I committed. They followed up a week later but I never felt pressured and being happy with information and also colleagues recommendation I went ahead. I opted for income paid monthly and have been receiving this for last couple of months and am very happy with my return on my capital.

May 6, 2024
Unprompted review
 Own Gold Mint  logo

Reply from Own Gold Mint

Hi Deborah,
Thank you for such a lovely review. I am pleased you liked your coins as this is a great way to start your investment portfolio with us. Once you have made a few more investments we can start welcoming you onto our income returns which is open to Sophisticated and High Net Worth individuals. Please do contact us if you need anything else as we are always happy to assist you.

Kind regards

Own Gold

Rated 5 out of 5 stars

Very pleased with my experience of Own…

Very pleased with my experience of Own Gold having known the founders for a long time.
Communication all the way through the process as a client has been comprehensive and consistent.
Returns always on time and I look forward to a long and successful relationship with them.

September 8, 2023
Unprompted review
 Own Gold Mint  logo

Reply from Own Gold Mint

Thank you for your review. It is important to us that clients have the best experience possible and that our team look after you! We appreciate your business and look forward to a fruitful relationship with you over the long term.

Rated 5 out of 5 stars

Very helpful and very responsive in the…

Very helpful and very responsive in the queries I had prior to purchasing. Quick turnaround from placing order to delivery as well. Great service.

August 12, 2024
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Reply from Own Gold Mint

Hi Dillon,

We highly appreciate your review and are pleased to hear you have appreciated our services. Thank you for being a part of our journey! We look forward to continuing a fruitful relationship with you!

Rated 5 out of 5 stars

Own Gold is our No.1 Supplier of Gold

Own Gold is the only supplier of Gold we use in the UK and Dubai. Delivery time is fast and efficient. The gold is always to standard. We highly recommend Own Gold.

December 4, 2023
 Own Gold Mint  logo

Reply from Own Gold Mint

Hi Nouveau,

It has been a pleasure working with you and supplying you with gold. We look forward to continuing our relationship for the foreseeable future. Thank you for your honest review!

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Rated 5 out of 5 stars

Most definitely recommend Own Gold

After looking long and hard to invest some money i contacted Own Gold,I found the service first class, Everything was explained in detail and i found the whole process easy to understand especially as there was different types of investment covering various rates and lengths of time.
If you're confused or unsure where to invest safely i would most definitely recommend Own Gold.

November 1, 2023
 Own Gold Mint  logo

Reply from Own Gold Mint

Hi Lenny,

Thank you for leaving us your review! It is extremely important that our clients are looked after, and that we are able to share these experiences online so individuals can see the benefits of what we do!

Rated 1 out of 5 stars

A golden scam!

This company is a scam, the people behind it have changed names and been involved in multiple fraudulent investments! This will implode in a matter of months and all investors will loose all of their money! Do your homework (for a start they have only filed dormant accounts on Companies House). A disaster waiting to happen!!

April 1, 2024
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Reply from Own Gold Mint

Subject: False Review and Fraudulent Documentation on our Trustpilot Account

Dear Ted,

We are reaching out to better understand your experience, as our records indicate that you have never contacted our company via telephone, email, or through our website. We also note that, in an attempt to verify your review on Trustpilot, you provided a reference number, which is required by Trustpilot to confirm correspondence with a company after a review has been flagged.

We are concerned by your claim that we are a scam, as our records show no dealings with you. Additionally, our financial accounts have been filed accurately.

We have flagged your review three times. On two occasions, it was correctly removed due to your failure to provide legitimate details, such as your full name, email address, telephone number, or any substantive information about your experience with us. On the third attempt, it appears that you provided a new email address, but again, no full name, contact number, or clear details regarding your experience. However, this time, you submitted a reference number, #OG-2023-101-TB.

It is evident that you are attempting to exploit the system, having gained a better understanding of how Trustpilot's verification process works in order to potentially 'verify' your review.

After a thorough review of our records, we can confirm that the reference number you provided does not exist within our system. We maintain a detailed log of all reference numbers ever issued, and there is no record of this reference, no individual named "Ted," and no identifiable details that would connect you to any interaction with our company.

Furthermore, the document you submitted in support of your claim is entirely fraudulent. This document is not an authentic record from our company and appears to have been fabricated with the intent to deceive.

We take this matter extremely seriously. The submission of fraudulent documents and the posting of false reviews are significant breaches of Trustpilot's guidelines and may also violate legal standards concerning defamation, fraud, and misrepresentation.

We have requested that Trustpilot take immediate action to investigate this issue, provide us with the document you submitted, and remove the false review. Should this matter not be resolved promptly, we will be forced to explore all available legal avenues to protect our reputation and hold those responsible accountable for their actions.

Regards,
Own Gold Global

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