Own Up Reviews 391

The experience was great, fast and professional, William Boyce was very professional and attentive and connected me with a company right away.

I was assisted by William Boyce. When I submitted my application online, few minutes later, I received a call from Ownup rep. William was very meticulous in explaining me the process, making sure my info was accurate. He gave me the idea of asking for a GFE as well which I didn’t know it existed. What I loved in our 20 mins call is that William was extremely transparent with me and he made sure I understood the whole process of applying for a loan and looking for a house. He started by saying “I want you to grab a piece of paper and a pen”, that is when I knew I was dealing with someone who wants the best of my interests.

Own up made our mortgage finding easy. It was quick and simple process. I received call right after I did the questionnaire. William was very thorough and helpful. Answered all my questions patiently and made sure I understood the process. Transition to the LO was smooth.
I highly recommend own up.

Customer Service was great. Olivia L. was very knowledgeable and informative. I would definitely use this service again.

Clear and concise with the information. No personal security information was given or needed.
Explained and knowledgeable.

D. Brown was great to work with and ending up going with the first lender we connected with and had a great experience there as well.

Their advertisements made it sound like I could compare rates online. That is NOT the case. I was hesitant to give out my phone number and now I've had 3 phone calls and 2 texts in the last hour. This is not what I was looking for and don't appreciate multiple people calling me after I told the 1st one that I just wanted to compare online quotes because I already have a pre-approval.

Responded quickly and made follow up contact to check on status

So grateful to have entrusted our Lender search to Own Up. Would recommend them to anyone. The process was seamless. They were extremely attentive and in no way pushy. I felt as though we had someone in our corner who shared our goals in finding a great Lender and Home. We were able to secure an outstanding rate in less than a day. Using Own Up is a no brainer, and I will not hesitate to utilize them if the time arises in the future.

The website claims they don't do random phone calls and spam emails. I finished the initial survey and all I get is a notification that I'll be getting a call from a random bank I've never heard of. I'm not interested in this, but there was no request and no way to cancel it. I feel very manipulated.

Own up makes finding a mortgage easy. They find the best rates. We easily created our pre-approval letters online anytime we needed one. They are so responsive and helpful.

Own up is the above and beyond level of helpful. They link you up with the best mortgage company, real estate agent, and take all of the stress of wondering if you picked the right people. They are amazing! I’m saving so much money in the home process because of who they picked for us!

With one phone call all my questions were answered. I would defiantly recommend using ownup.com

I've been dreaming of home ownership for a long time, but after working with OwnUp I finally feel ready to take action. I was nervous going into my first call, but after working with Kevin (super knowledgeable, approachable, and solution-oriented) I felt empowered to take the next steps in my home-buying journey. Not only did Kevin provide valuable insights, but also connected me with great resources for next steps! I can't recommend Own Up (and Kevin McCarrell) enough. Thank you for the needed kickstart on my my journey to homeownership!

Phone call was simple, easy, fast and fun. That's what you want when doing anything with finances.
From the moment I clicked reach out to me to the time we were filling out a lender's portal was less than 1 hr. And we were pre-approved the next day by that lender.

Jenn was fabulous and very helpful!

Painless and easy. Went very fast and they needed very little personal information to get the process started.

My husband and I already had documents set and ready to go for another mortgage company. We felt like we were being undervalued for what what we bring in as well as our DTI limit. My husband found this company doing some research to help us explore some more options. In a matter of minutes, we spoke with Dee and we explained our situation. She provided us with more estimates and mortgage company that fits us. With all information ready, we were pre approved at the end of the day. Thank your son much.

Quick reach out and response times, excellent communication. Amazing customer service with great information.