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3.2
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I purchased a pair of orthopedic shoes from OXELWEAR>COM and they do not fit, they offered an exchange plus me paying postage from U.S.A. I live in the U.K. an exchange was pointless as the shoe shape did not suit my foot shape. Their website also offers refund or partial refund but after 10 emails of me asking for a refund or partial refund they have not got back to me, this is now nearly 6 weeks.
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