Once again a great experience so easy and fast to get my meds. In today’s climate of being able to see a gp even for some thing that has been treated before can be a slow process. The online gp consul... See more
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Review summary
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July 29th to August 5th. First week done 2nd jab lunchtime today. Had no side affects apart from a little constipation but all fine. Definitely felt fuller after smaller meals and no temptation to p... See more
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I’m extremely happy with O.O.P The service is excellent. They truly care about my health and are always so friendly & helpful. My orders are processed quickly and any queries are dealt with pro... See more
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Fast delivery and my medication could not be found anywhere else including all my local pharmacies. I had to tell my doctor where I got it so he could recommend people go to Oxford Online Pharmacy. Th... See more
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Company details
About Oxford Online Pharmacy
Written by the company
Patient safety is our number one priority and our aim is to deliver the highest level of customer service to each and every patient who visits our site.
In our efforts to represent the gold standard in online pharmacy, our service was recognised as "safe, effective and well-led" across all categories of care by the Care Quality Commission (CQC), in its recent round of inspections for digital healthcare providers. We are one of only a handful of online pharmacies to have met the high standards required to gain the CQC stamp of approval. Please do not hesitate to contact us.
Written by the company
- FREE Delivery
- On all orders over £40
- Professional Medical Advice
- From our Online Doctors or Expert Pharmacists
Contact info
Unit 7, Apollo Business Park, OX15 6AY, Banbury, United Kingdom
- 01295 262925
- help@oxfordop.co.uk
- oxfordonlinepharmacy.co.uk
4.7
Excellent
35K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy ordering procedure and prompt…
Easy ordering procedure and prompt delivery, No problems.
August 11, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Trusted Service with Exceptional Delivery
I cannot fault this company in any way. Good value, prompt, courteous service and extremely fast delivery. The questionnaire is professional and helpful, and can be logged to your own GP if you so wish. I recommend Oxford Online Pharmacy.
June 30, 2026
Reply from Oxford Online Pharmacy
It is wonderful to read your kind words about our service and the value we offer. I am especially pleased to know that you found the questionnaire both professional and helpful, and appreciated the option to share information with your GP. Your recommendation is hugely valued by us. We look forward to supporting you again whenever you need us.
Kind Regards,
Harriet
Customer Care
Very helpful and made sure I really…
Very helpful and made sure I really needed the medication
August 11, 2026
Reply from Oxford Online Pharmacy
I'm grateful you shared your experience with us. It is so important that our team ensures you feel supported and fully informed before making any decisions about medication. We always want our patients to feel cared for and confident throughout the process.
We hope you continue to choose us for your pharmacy needs.
Kind Regards,
Harriet
Customer Care
Reply from Oxford Online Pharmacy
That is so kind of you to say. We really do our best to deliver a service that feels both efficient and genuinely caring, so it is great to know you noticed. If you ever need anything in future, please do not hesitate to get in touch. We hope you choose to use Oxford Online Pharmacy again.
Kind Regards,
Harriet
Customer Care
Reply from Oxford Online Pharmacy
We really appreciate you sharing your thoughts and are so pleased to know you found our service excellent. Your feedback motivates us to keep providing helpful and reliable care. We hope you will come back to us in future if you ever need anything and wish you all the best until then.
Kind Regards,
Katrina
Customer Care
Very good communication from Medical…
Very good communication from Medical Practitioner… thorough and safe … puts the patients needs first …
Can’t recommend highly enough ⭐️⭐️⭐️⭐️⭐️
August 11, 2026
Reply from Oxford Online Pharmacy
Hi,
It is wonderful to see you felt the medical practitioner communicated clearly and put your well-being at the forefront. We take pride in practising safely and thoroughly, so your recommendation truly encourages our whole team. Your trust means everything to us. We hope to continue being here for you whenever you need support.
Kind Regards,
Harriet
Customer Care
Simply the best
Simply the best. Great price and great service as always, ⭐⭐⭐⭐🌟 why bother looking elsewhere.
July 24, 2026
Reply from Oxford Online Pharmacy
Your kind words made our day. We are so glad to know our service and prices continue to impress and that you trust us time and again. It is brilliant to hear you feel confident choosing us.
We look forward to supporting you in the future, and if there's ever anything more we can do, just let us know.
Kind Regards,
Katrina
Customer Care
Reply from Oxford Online Pharmacy
I’m so glad you found our service and delivery up to standard, though I’m sorry to hear the product wasn’t right for you. That must be disappointing, especially after a smooth order process. If you’d like to email help@oxfordop.co.uk with your order number and the subject “TrustPilot Review”, we can look into this for you and see if there’s anything we can do to help.
Kind Regards,
Louisa
Customer Care
Great as ever!
August 11, 2026
Reply from Oxford Online Pharmacy
It's wonderful to hear you consistently have a positive experience with us. Returning customers like you make what we do so rewarding. We look forward to being here whenever you need us and hope to continue meeting your expectations every time.
Kind Regards,
Louisa
Customer Care
I like Oxford Online Pharmacy.
I like Oxford Online Pharmacy.
After honestly completing a straightforward questionnaire I wasn't bombarded with emails.
Just simply kept up to date with my order progress which actually arrived earlier than expected.
I will definitely use them again.
August 11, 2026
Reply from Oxford Online Pharmacy
It is wonderful to know you appreciated the clear and simple process, as well as the regular but not overwhelming updates. We’re pleased your order reached you sooner than expected, and that you had such a smooth experience.
We would love to welcome you back whenever you need us. Thanks again for choosing Oxford Online Pharmacy.
Kind Regards,
Katrina
Customer Care
Absolute exceptional service from…
Absolute exceptional service from ordering to fast delivery. Oxford Online Pharmacy is guaranteed to meet your needs.
August 11, 2026
Reply from Oxford Online Pharmacy
We really appreciate your wonderful feedback about our service and speedy delivery. It is fantastic to know you found the ordering process so straightforward and that we could meet your needs. Your recommendation means a great deal to our team.
We look forward to assisting you again whenever you need us.
Kind Regards,
Katrina
Customer Care
Reply from Oxford Online Pharmacy
It is wonderful to hear you describe our service as excellent. We work hard to make things straightforward and reliable for our customers so your feedback means a lot. We hope you will choose Oxford Online Pharmacy again in the future.
Kind Regards,
Katrina
Customer Care
Excellent service as always
August 1, 2026
Reply from Oxford Online Pharmacy
Thank you for sharing your kind words and for being such a loyal customer. It is fantastic to know our service continues to meet your expectations. We really value your ongoing trust and hope to support you again soon.
Kind Regards,
Katrina
Customer Care
Excellent professional service
The process is not invasive, and is dealt with professionally and very quickly.
August 10, 2026
Reply from Oxford Online Pharmacy
It is wonderful to know you found the process smooth, discreet and efficient. We work hard to keep everything straightforward and professional, so your feedback is truly appreciated. Please do not hesitate to come back whenever you need us.
Kind Regards,
Harriet
Customer Care
Definitely recommend this company…
Orders reviewed promptly by Pharmacist & orders arrive quickly
Have dealt with customer services team & they answer queries promptly & are very helpful
Would definitely recommend this company
August 3, 2026
Reply from Oxford Online Pharmacy
It is wonderful to know that you have had such a smooth experience with our pharmacy, from prompt order reviews by our pharmacist to the speedy delivery. We also appreciate you highlighting the helpfulness and efficiency of our customer service team. Recommendations like yours mean the world to us.
We look forward to supporting you again in the future.
Kind Regards,
Katrina
Customer Care
Reply from Oxford Online Pharmacy
It is great to hear you found everything straightforward and that your experience ran smoothly. We are pleased you trust us with your health and hope you will continue to rely on our service whenever you need.
Kind Regards,
Harriet
Customer Care
Rubbish service and disgusting customer service
Parcel didn’t get delivered, then lied to by customer service, blaming post office for refusing the parcel when really you asked for it to be returned!!!
August 11, 2026
Reply from Oxford Online Pharmacy
I am very sorry to hear about the confusion and upset caused by your parcel not being delivered and for any misinformation received when contacting our customer service. This is not the experience we want for any of our customers. Please email help@oxfordop.co.uk with the subject "TrustPilot Review" and include your order number, so we can investigate what happened and work to resolve this for you swiftly.
Kind Regards,
Katrina
Customer Care
My recent order
I ordered by phone, as the online app was being rather stubborn. I experienced excellent service from a prompt and efficient representative of your company. Delivery was virtually the next working day. All in all, a 5-star experience.
Thank you.
August 7, 2026
Reply from Oxford Online Pharmacy
Hi,
We really appreciate you sharing your experience of ordering by phone and I am so pleased you found our colleague prompt and efficient. It is great to know your delivery arrived quickly too. If you ever have any trouble with our site again, our team is always happy to help over the phone. We look forward to assisting you again in future.
Kind Regards,
Katrina
Customer Care
Reply from Oxford Online Pharmacy
Really appreciate you highlighting our customer service. It's always wonderful to know our team are making a positive difference and supporting you well. If you ever have any questions or need further assistance, please do reach out.
Kind Regards,
Harriet
Customer Care
Reply from Oxford Online Pharmacy
We are so pleased to hear that you find our team helpful and a pleasure to deal with. Knowing you have such a positive experience each time means a great deal to us. If there is ever anything else we can assist with, please do let us know. We look forward to helping you again in the future.
Kind Regards,
Katrina
Customer Care
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