Oxford Online Pharmacy  Reviews 

34,737
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 5,250 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently point out that the website is extremely easy to use, making repeat prescriptions completely hassle-free and straightforward. Consumers love the fast shipping times, professional online consultations, and very reasonable prices compared to local options on the market. Buyers often praise the thorough medical checks completed prior to dispatch, ensuring safe and reliable treatments arrive directly at their doors. However, some people mentioned experiencing frustrating shipping delays or parcels arriving much later than initially expected. A few reviewers also noted occasional communication gaps and difficulties when trying to get prompt replies regarding missed deliveries.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting a reliable, fast, and efficient experience... See more

Delivery service

Users describe positive interactions with delivery_service, noting consistently fast and prompt shipping... See more

Order

Customers consistently note positive experiences with order processes that are smooth, straightforward, and... See more

Product

Consumers find product to be positive, highlighting efficient service and affordable prices. Reviewers... See more

Price

Customers had positive experiences with price, consistently finding the costs to be very competitive,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Once again a great experience so easy and fast to get my meds. In today’s climate of being able to see a gp even for some thing that has been treated before can be a slow process. The online gp consul... See more

Company replied

Rated 5 out of 5 stars

July 29th to August 5th. First week done 2nd jab lunchtime today. Had no side affects apart from a little constipation but all fine. Definitely felt fuller after smaller meals and no temptation to p... See more

Company replied

Rated 5 out of 5 stars

I’m extremely happy with O.O.P The service is excellent. They truly care about my health and are always so friendly & helpful. My orders are processed quickly and any queries are dealt with pro... See more

Company replied

Rated 5 out of 5 stars

Fast delivery and my medication could not be found anywhere else including all my local pharmacies. I had to tell my doctor where I got it so he could recommend people go to Oxford Online Pharmacy. Th... See more

Company replied


Company details

  1. Online Pharmacy
  2. Drug Store
  3. Online Prescription Medication Vendor
  4. Pharmacy
  5. Weight Loss Service

About Oxford Online Pharmacy

Written by the company

Patient safety is our number one priority and our aim is to deliver the highest level of customer service to each and every patient who visits our site.

In our efforts to represent the gold standard in online pharmacy, our service was recognised as "safe, effective and well-led" across all categories of care by the Care Quality Commission (CQC), in its recent round of inspections for digital healthcare providers. We are one of only a handful of online pharmacies to have met the high standards required to gain the CQC stamp of approval. Please do not hesitate to contact us.

Written by the company

FREE Delivery
On all orders over £40
Professional Medical Advice
From our Online Doctors or Expert Pharmacists

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

35K reviews

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1-star

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4.7

All reviews

(34,737)

5,212 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to find.

Easy to find.
Excellent choice
Discounts available

August 6, 2026
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

It is wonderful to know you found what you needed easily and appreciated our range of products. We work hard to provide a reliable selection and value for our customers, so it is great to hear you enjoyed our discounts too. We hope you continue choosing us for your pharmacy needs.

Kind Regards,

Harriet

Customer Care

Rated 5 out of 5 stars

Excellent service every time.

Excellent service every time.

August 6, 2026
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

It’s so encouraging to hear you’ve had consistently excellent service with us. We really value your ongoing support and are pleased to know we’ve met your expectations each time. If you need anything further in the future, do let us know.

Kind Regards,

Katrina

Customer Care

Rated 5 out of 5 stars

Excellent service and very effective treatment

Excellent service from start to finish. The online consultation was straightforward and professional, my order was reviewed quickly and delivery was very fast. The medication arrived well packaged with clear instructions, and it has worked extremely well for me. I also contacted them afterwards with a question about the dosage and received a quick and helpful response. Very happy with the whole experience and I would definitely use Oxford Online Pharmacy again.

August 6, 2026
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

It’s great to hear you found the online consultation simple and that your order was handled efficiently. I’m so pleased the medication reached you quickly and safely, and that our instructions were clear and useful. You mentioning our aftercare and speedy responses is especially appreciated. We look forward to helping whenever you need us in the future.

Kind Regards,

Louisa

Customer Care

Rated 5 out of 5 stars

Strict with their guidelines

I have nothing but praise for this company. If I’ve had any issues, they are rectified quickly and without hassle

August 3, 2026
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Reply from Oxford Online Pharmacy

It is really encouraging to know that you feel supported by our team and have found any concerns resolved swiftly and without fuss. Our aim is always to make things as stress free as possible for our customers, so this means a lot.

We hope you continue to enjoy using Oxford Online Pharmacy. Thanks so much for sharing your experience.

Kind Regards,

Louisa

Customer Care

Rated 5 out of 5 stars

Fast processing and quick delivery

Fast processing and quick delivery. Good price for this generic medication.

July 27, 2026
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

Thank you for sharing your feedback. It is great to know you were pleased with the fast service and the value of the medication. We always aim to offer efficiency as well as good pricing for our customers.

We hope you’ll keep using Oxford Online Pharmacy for your future needs.

Kind Regards,

Katrina

Customer Care

Rated 5 out of 5 stars
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

So pleased you found our service quick and efficient. We know how important it is for everything to run smoothly and appreciate your recognition of our speed. We hope you’ll choose us again whenever you need us.

Kind Regards,

Harriet

Customer Care

Rated 5 out of 5 stars

Very happy with the service I received

Very happy with the service I received! Initially I chose the wrong medication & was advised by Dr about the correct medication, subsequently the medication was spot on & it helped my issue very quickly! There was a price difference which was refunded & that was quick! As for receiving the medication that was next day! Overall a great experience & would highly recommend this pharmacy!!

August 3, 2026
Unprompted review
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

It is wonderful to read that our team could support you so effectively from start to finish. I'm glad the doctor's advice guided you to the right medication and that the refund for the price difference was handled swiftly. Fast delivery is something we strive for, so I am pleased you received your order so quickly.

Thank you for your recommendation. We are always here if you need us again.

Kind Regards,

Katrina

Customer Care

Rated 4 out of 5 stars
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

Lovely to hear that your order arrived right on time and everything went smoothly for you. It is always our aim to provide a fuss-free delivery and reliable service. We hope you will continue choosing Oxford Online Pharmacy whenever you need us.

Kind Regards,

Katrina

Customer Care

Rated 5 out of 5 stars

Very reasonable price

Very reasonable price, next day delivery & easy to navigate website. Delighted!

August 6, 2026
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

It is wonderful to hear you found our prices reasonable and that your order arrived promptly the next day. We work hard to keep the website clear and simple, so your feedback means a great deal. If there is anything else we can do to make the process even easier for you in the future, please let us know. We hope to see you again soon.

Kind Regards,

Katrina

Customer Care

Rated 5 out of 5 stars

V fast delivery

August 6, 2026
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

Really pleased to hear your order reached you so quickly. Reliable and prompt delivery is something we work hard to achieve, so your feedback is much appreciated.

Thank you for choosing Oxford Online Pharmacy, and we hope you will shop with us again soon.

Kind Regards,

Louisa

Customer Care

Rated 5 out of 5 stars

Always so efficient and helpful

Always so efficient and helpful, I'm so happy to get my monthly medication from the Oxford Pharmacy, they make it stress free!

August 6, 2026
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

It is great to hear you find our service efficient and helpful, and that getting your monthly medication is now stress free. We know how important it is for things to run smoothly and are really pleased we’re getting it right for you.

We look forward to continuing to support you each month.

Kind Regards,

Louisa

Customer Care

Rated 5 out of 5 stars

Very quick consultation and delivery

Very quick consultation and delivery. Thank you.

July 27, 2026
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

Thank you for sharing your positive experience with our consultation process and speedy delivery. We are glad you found everything efficient and convenient. We hope to continue providing you with excellent service in the future.

Kind Regards,

Harriet

Customer Care

Rated 5 out of 5 stars

The customer rep/helpdesk are very…

The customer rep/helpdesk are very helpful.

July 15, 2026
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

We really appreciate you highlighting our customer support team. It's great to know you found the helpdesk so useful. If you ever need further assistance or have questions in the future, please reach out. We look forward to supporting you again.

Kind Regards,

Katrina

Customer Care

Rated 5 out of 5 stars

Fast Service

Fast, professional reliable.

August 6, 2026
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

We really appreciate you taking the time to share your thoughts. It’s great to know you found our service fast, professional and reliable. That’s exactly what our team aims for every day. We hope you’ll continue to trust us with your pharmacy needs.

Kind Regards,

Harriet

Customer Care

Rated 5 out of 5 stars

Excellent service and excellent value…

Excellent service and excellent value for money

August 6, 2026
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

We really appreciate you highlighting both our service and value. It is wonderful to know you found your experience to be excellent on both counts. Thank you for choosing to order with Oxford Online Pharmacy and for taking a moment to share your thoughts.

Kind Regards,

Katrina

Customer Care

Rated 5 out of 5 stars

Easy process and fast service

Easy process and fast service. Thanks.

August 6, 2026
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

Really glad our process worked well for you and that your medication reached you quickly. It’s always our goal to make things as smooth and efficient as possible for our customers. Thank you for sharing your positive experience. We hope to welcome you back whenever you need us.

Kind Regards,

Katrina

Customer Care

Rated 5 out of 5 stars

Quick and easy and got exactly what I…

Quick and easy and got exactly what I asked for.

August 6, 2026
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

It is great to know you found the process straightforward and received exactly what you wanted. We aim to make things as simple and efficient as possible for our customers. If you ever need anything else, we are always here to help.

Kind Regards,

Louisa

Customer Care

Rated 5 out of 5 stars

Fantastic supplier of monjaro super…

Fantastic supplier of monjaro super fast delivery and always stock available and best prices out there with discounts available

August 6, 2026
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

It is great to hear that you are pleased with the speed of our deliveries and the consistent availability of Monjaro. Your mention of our pricing and discounts is much appreciated too. We work hard to keep things straightforward and affordable.

Thank you for choosing us and we hope to continue meeting your needs in the future.

Kind Regards,

Harriet

Customer Care

Rated 5 out of 5 stars

Years of good experience buying from…

Years of good experience buying from this company. I am impressed with the care they take over every order. though it can be exasperating: they keep asking questions to make sure that the medication I order is suitable for me.

August 6, 2026
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

It is wonderful to hear you have had years of positive experiences with us and that the extra care taken with your orders stands out. We understand that our safety checks and medical questions can sometimes feel a bit much, but your wellbeing is always our top priority. Thank you for your patience and for choosing us time and again. We look forward to being of service to you in the future.

Kind Regards,

Louisa

Customer Care

Rated 5 out of 5 stars

All good

All good. Quick delivery.

July 27, 2026
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

We really appreciate you highlighting the speedy delivery. It is great to know everything went smoothly for you. If there is ever anything else you need, we are just a message away. We look forward to helping you again in the future.

Kind Regards,

Louisa

Customer Care

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