OzSupply Reviews 634

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 56 reviews, reviewers overwhelmingly had a great experience with this company. Many customers found the ordering process easy and received their products quickly. The service provided was frequently described as excellent, with people appreciating the prompt delivery and helpful staff. Reviewers were generally satisfied with the products, noting that they were exactly as described and often of good quality. However, some customers also noted issues with missing items from their deliveries or receiving incorrect products. A few other people also felt that the product quality was poor or not as sturdy as expected, and there were occasional complaints about delivery updates and packaging.

What people talk about most

Product

People report positive experiences with products, frequently highlighting their good quality and how they... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the quick and fast delivery... See more

Service

Reviewers highlight positive aspects of service, consistently praising its excellence and efficiency.... See more

Order

Reviewers mention positive feedback about order, highlighting that it is easy to place and reasonably priced.... See more

Quality

Clients share ambiguous opinions on quality, with many reviewers praising the good quality, sturdiness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered 4x1 metre PVC strip curtains, but half of them were missing from the delivery. When I called them up, they quickly corrected this. I got the missing items on the next business day! Excellent c... See more

Rated 5 out of 5 stars

I ordered 2 rolls of 50 X 50 weld mesh and got 1 roll 50 X 50 and the second is 25 X 25 when the mistake was realised it was fixed very quickly and the phone service was great indeed will use them ag... See more

Rated 5 out of 5 stars

I ordered square metal plastic end caps, they fit exactly as described plus they arrived virtually the next day.

Rated 5 out of 5 stars

Exactly the product we required Great service and prompt delivery We use a lot of commercial products and breakdowns are a common occurrence l will be using Ozsupply for our first point of contact... See more


Company details

  1. Hardware Store

Information provided by various external sources

Australia's Leading Online Retailer of Coolroom & Commercial Refrigerator Parts, HVAC Tools. Best Value. Same day dispatch. Shop Online or pick up in Dandenong


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

634 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 1 out of 5 stars

Very Poor Quality products

Very Poor Quality products. Disappointing

September 3, 2025
OzSupply logo

Reply from OzSupply

Hi,
Thank you for your feedback. We're sorry to hear that you were disappointed with your purchase. To help us improve our service and better understand your experience, could you please provide more details about what you ordered and your order number? We'd appreciate the opportunity to resolve any issues.
Kind regards,
The OzSupply Team

Rated 3 out of 5 stars

Easy service and quick postage…

Online ordering was easy to use and product arrived quite quickly. No complaints.
Fairly large zip lock bag, size is great but unsure of suitability of item purchased, as it does not seem to be made of strong enough plastic for planned usage.

August 18, 2025
Rated 5 out of 5 stars

Oz supply had the product that I needed…

Oz supply had the product that I needed in stock at a very good price and the purchase process was very easy freight charges reasonable. Very good service would recommend them, and I would buy from them again when needed.

July 2, 2025
Rated 5 out of 5 stars

Excellent customer service.

Ordered 4x1 metre PVC strip curtains, but half of them were missing from the delivery. When I called them up, they quickly corrected this. I got the missing items on the next business day! Excellent customer service.

May 26, 2025
Rated 5 out of 5 stars

Great team

Easy to order on their website. Great communication. Thank you team you do an amazing job.

May 20, 2025

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