Fully Imported Ulefone Armour 30 Pro seems to be a very good build. Tough as nails. RUGGED PHONE Its Android 15 hope it upgrades to 16. Chat With Oztech was excellent and Informative, only one a... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Good price, but bad service. They do not follow through with what they say, beside the automated service, everything else sucks. So just order, mostly certainly get what you want, but if something goe... See more
Company replied
Quick response to queries and shipping and delivery. Good price.
Easy to deal with, got the phone i ordered, only thing is the charger was an international one, so had to go buy one that works in Australia
Company replied
Company details
Written by the company
OzTech Emporium is a Sydney-based, 100% Australian-owned online electronics store specializing in smartphones, tech gadgets, and accessories, proudly serving customers across Australia and worldwide with high-quality products at competitive prices. All our products come with a 12-month warranty, ensuring confidence in their quality and reliability, whether brand-new or carefully refurbished. We offer fast, free express delivery within Australia, and our dedicated customer support team is available to assist with any questions or concerns, making shopping smooth and hassle-free. Committed to supporting the local community and promoting responsible business practices, OzTech Emporium is a trusted provider of premium tech devices, backed by quality assurance, excellent service, and a customer-first approach, making us the preferred choice for tech enthusiasts across Australia.
Contact info
4.1
Great
36 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 66% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
iPhone 15 plus
I bought an iPhone 15 plus, came super quick and was in absolute great condition I couldn’t be happier
July 2, 2026
Unprompted review
Reply from OzTech Emporium
Hi Cassie,
Thank you so much for taking the time to leave us a 5-star review! We are thrilled to hear that your iPhone 15 Plus arrived super fast and in absolute great condition. Hearing how happy you are with your purchase truly made our day!
We appreciate your support and look forward to serving you again at OzTech Emporium in the future.
Warm regards,
Tom
Advertisement
Got what I paid for and kept me in…
Got what I paid for and kept me in touch with the delivery the whole way through , highly recommend
June 29, 2026
Unprompted review
Reply from OzTech Emporium
Hi Paul,
Thank you so much for taking the time to share your feedback! We are delighted to hear that you were pleased with your purchase and that our tracking updates kept you informed every step of the way.
Your high recommendation means a lot to our team. Thank you for choosing OzTech Emporium, and we look forward to serving you again in the future!
Warm regards,
Tom
Scammers
Scammers. These guys are biggest scammers. I bought Huawei pura X max. They sold a China model with faulty hardware. When asked to replace, they kept obtained for months and now denying refund saying date lapsed. Someone from their team logged in using their email and phone and locked my phone and now it's unusable. They are saying it's not a number they know. These guys are biggest scammers and cheats. I sent them the phone to help me change it to English language, someone from their side, bricked the phone and now my phone is unusable. After 3 months of no resolution, I got pissed off and shouted at them. Dont buy from these scammers. Worst part is, they fooled even BigW Marketplace support team. They took some other phone, logged in via their Email and showed that my phone is locked and cannot be acessed. They sent back my phone and I was able to login and record all the faults. These guys are one of the best scammers, who even fooled the BigW - Kudos to their scam team. Happy to upload all of their shady work and videos
June 25, 2026
Unprompted review
Slow but got the goods
My order was placed on 26 May and with no updates, I followed up on 10 Jun and they replied on 11 Jun. Then my order was shipped on 19 Jun and the phone arrived on 22 Jun. It took almost a month but finally, I got my phone. More timely updates on the order would make this 4 stars and not left me wondering. Thank you that the phone came.
May 26, 2026
Unprompted review
Reply from OzTech Emporium
Thank you for your review. We are happy your phone arrived safely, but we deeply apologize for the slow shipment and the gaps in our updates. You are entirely right that more timely communication is essential, and we are using your feedback to improve our system. Thank you for your business and for helping us identify areas where we can improve.
Easy to deal with
Easy to deal with, got the phone i ordered, only thing is the charger was an international one, so had to go buy one that works in Australia
June 10, 2026
Unprompted review
Reply from OzTech Emporium
Thanks for the 4-star review! We're happy the ordering process was smooth and that you received your phone quickly. Your feedback is highly valuable, and we'll use it to improve our service for customers moving forward.
Advertisement
Reply from OzTech Emporium
Thank you so much for the 5-star review! We always aim to be as helpful and transparent as possible, so it’s wonderful to hear we hit the mark. We are thrilled we could help you find exactly what you were looking for. Hope to see you again soon!
Excellent customer service
Excellent customer service, fast delivery. All round great service
May 1, 2026
Unprompted review
Reply from OzTech Emporium
Hi Kaylene,
Thank you so much for taking the time to leave us a review. We really appreciate your kind words!
We are thrilled to hear that you experienced excellent customer service and fast delivery. Providing an all-around great experience is exactly what we strive for, so it's wonderful to know we hit the mark for you.
Enjoy your purchase, and please don't hesitate to reach out if you ever need anything else in the future.
Kind regards,
Tom
Customer Support Executive
OzTech Emporium
📞 +61 272 598 192
✉️ support@oztechemporium.com.au
🌐 www.oztechemporium.com.au
Very satisfied with my honor magic8…
Very satisfied with my honor magic8 pro, best price excellent service from staff and prompt delivery highly recommend.
May 5, 2026
Unprompted review
Reply from OzTech Emporium
Hi Mike,
Thank you for sharing your feedback and for highly recommending us! We truly appreciate your support.
We’re so glad to hear that you are very satisfied with your new Honor Magic8 Pro, and that you enjoyed our competitive pricing, excellent staff service, and prompt delivery. Making sure you get great value alongside top-tier support is a big focus for us.
Enjoy your fantastic new phone, and we look forward to helping you again whenever you need your next tech upgrade.
Kind regards,
Tom
Customer Support Executive
OzTech Emporium
📞 +61 272 598 192
✉️ support@oztechemporium.com.au
🌐 www.oztechemporium.com.au
bribes customers to leave positive…
bribes customers to leave positive reviews offering extended warranty for leaving a positive review, these people are scammers that do not honor warranty at all so they are giving an additional month of NOTHING !
April 23, 2026
Unprompted review
Reply from OzTech Emporium
Hi there,
Thank you for taking the time to share your feedback and for outlining your experience.
We would like to clarify that we do not bribe or mislead customers for reviews. Any promotions or goodwill gestures, such as extended warranty offers, are optional and are never conditional on leaving positive feedback. We fully support customers sharing honest reviews based on their experience.
From the information available in this review, we are unable to fully identify the specific case details.
If you would like this looked into further, please reach out to us at support@oztechemporium.com.au with your order details, and our team will be happy to review the matter and assist you accordingly.
Kind regards,
Tom
Customer Support Executive
OzTech Emporium
📞 +61 272 598 192
✉️ support@oztechemporium.com.au
🌐 www.oztechemporium.com.au
Advertisement
Very good response from OzTech…
Very good response from OzTech Emporium, love the AGM G3Pro it will definitely be put to the test as a work phone. These guys will be my go to for purchasing all phones
April 17, 2026
Unprompted review
Reply from OzTech Emporium
Hi Benjamin,
Thank you for your kind words and for taking the time to share your experience. We really appreciate it.
We’re glad to hear you’re happy with the response from our team and that you’re enjoying your AGM G3 Pro. It’s a solid choice for a work phone, and we hope it serves you well under pressure.
It also means a lot to hear we’ve become your go-to for future phone purchases. We look forward to helping you again whenever you need us.
Kind regards,
Tom
Customer Support Executive
OzTech Emporium
📞 +61 272 598 192
✉️ support@oztechemporium.com.au
🌐 www.oztechemporium.com.au
Quick Delivery
December 18, 2025
Unprompted review
Reply from OzTech Emporium
Hi Jethro,
Thanks for your feedback. We appreciate you taking the time to leave a review.
We’re glad to hear your order arrived quickly. Fast and reliable delivery is something we work hard to maintain, so it’s great to know we delivered on that for you.
If you ever need anything in the future, feel free to reach out.
Kind regards,
Tom
Customer Support Executive
OzTech Emporium
📞 +61 272 598 192
✉️ support@oztechemporium.com.au
🌐 www.oztechemporium.com.au
Great and trusty seller
Great and trusty seller. I ordered a Vivo X300 by accident while meaning to get the Pro version. The seller kindly rang me up to ensure the order and he then corrected the order on the spot. The shipping was fast and secure. I'd buy from this seller again in the future.
December 15, 2025
Unprompted review
Reply from OzTech Emporium
Hi Suhandi,
Thank you for sharing your experience. We really appreciate your feedback.
We’re glad we were able to quickly catch the ordering mix-up and get it corrected for you before dispatch. It’s always our aim to make sure customers receive exactly what they intended, so it’s great to hear everything arrived smoothly with fast and secure shipping.
We truly appreciate your trust in us and look forward to serving you again in the future.
Kind regards,
Tom
Customer Support Executive
OzTech Emporium
📞 +61 272 598 192
✉️ support@oztechemporium.com.au
🌐 www.oztechemporium.com.au
Love my new redmagic 11 air
Love my new redmagic 11 air. Oztec are the best easy to get in touch with and quick answer
April 14, 2026
Unprompted review
Reply from OzTech Emporium
Hi Christian,
Thank you so much for your kind words and support. We really appreciate it.
We’re glad to hear you’re loving your RedMagic 11 Air, and it’s great to know our team was easy to reach and able to respond quickly. We always aim to make the experience as smooth and hassle-free as possible, so feedback like this means a lot to us.
Enjoy your new device, and if you ever need anything in the future, we’re always here to help.
Kind regards,
Tom
Customer Support Executive
OzTech Emporium
📞 +61 272 598 192
✉️ support@oztechemporium.com.au
🌐 www.oztechemporium.com.au
Advertisement
Good experience
Good experience buying a phone from this company. Had a small issue with the payment method not being accepted at first, but was resolved quickly and was given a small discount for the inconvenience. Overall good experience.
October 15, 2025
Unprompted review
Reply from OzTech Emporium
Hi Tyler,
Thank you for taking the time to share your experience. We really appreciate it.
We’re glad to hear everything was resolved quickly and that you were happy with the outcome after the initial payment issue. It’s always our goal to make the buying process as smooth as possible, and it’s great to know our team was able to sort this out for you and offer a small gesture for the inconvenience.
Enjoy your new phone, and if you ever need any assistance in the future, we’re here to help.
Kind regards,
Tom
Customer Support Executive
OzTech Emporium
📞 +61 272 598 192
✉️ support@oztechemporium.com.au
🌐 www.oztechemporium.com.au
THESE GUYS ARE SCAMMERS
THESE GUYS ARE SCAMMERS! DO NOT BUY FROM HERE
March 25, 2026
Unprompted review
Reply from OzTech Emporium
Hi Christos,
I’m truly sorry to read your review. Being called a scam is a serious concern, and I completely understand how frustrating and disappointing your experience must have been to lead to this.
At OzTechEmporium, we hold ourselves to very high standards, and we may have fallen short in your case. That’s not something we take lightly. I want to personally ensure this is looked into with urgency and care.
Could you please reach out to us directly with your order details? If you’re open to it, I’ll personally oversee your case to make sure you receive clear answers and a fair resolution as quickly as possible.
We value transparency and trust above all else, and I’d genuinely appreciate the opportunity to turn this experience around for you.
Kind regards,
Tom
Customer Support Executive
OzTech Emporium
📞 Phone: +61 272 598 192
✉️ Email: support@oztechemporium.com.au
🌐 Website: www.oztechemporium.com.au
Good price, but bad service
Good price, but bad service. They do not follow through with what they say, beside the automated service, everything else sucks. So just order, mostly certainly get what you want, but if something goes wrong dont bet on refunds, discounts, returns, etc., etc.
February 2, 2026
Unprompted review
Reply from OzTech Emporium
Hi there,
Thank you for your honest feedback. We’re glad to hear you found our pricing competitive, but we’re genuinely sorry that our service didn’t meet your expectations.
What you’ve described, especially around follow-through, refunds, and support, is not the experience we aim to provide. We understand how important reliable after-sales support is, particularly when something goes wrong.
We’d really appreciate the opportunity to look into your case and address any unresolved issues. Please feel free to reach out to us with your order details, and I’ll personally ensure your concerns are reviewed and handled properly.
Your feedback is invaluable and helps us improve where it matters most.
Kind regards,
Tom
Customer Support Executive
OzTech Emporium
📞 Phone: +61 272 598 192
✉️ Email: support@oztechemporium.com.au
🌐 Website: www.oztechemporium.com.au
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.