It was quick and easy to use, very straightforward. The website itself is laid out in a way that makes it easy to find exactly what you're looking for. Delivery time is quick and nothing but professio... See more
Company replied
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The postage is really good except on public holidays but I have nothing bad to say about this company as they are really quick to respond and communicate what is happening whilst you're order is in ro... See more
Company replied
The product did arrive in a timely manner, But I felt the complete lack of communication, including NO order confirmation or invoice was VETY poor. I didn’t know the package was coming until Austr... See more
Company replied
Zero complaints, simple, easy, fast shipping, great products, will definitely use again! Thanks heaps! Skeptical at first but trust the reviews!
Company replied
Company details
Written by the company
At Oz Vapes, we specialise in bulk disposable vapes — which means better prices for you. Fast shipping, genuine service, and quality products are what you can always count on. Simple as that.
Contact info
Australia
- ozvapes.com
4.5
Excellent
30 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Reply from OZ Vapes
Thanks heaps Tyson 😊
Reply from OZ Vapes
Thanks so much Russell 🙂 really appreciate the feedback
Wow not New Zealand for sure
Hello.
Thanks Team.
There was a break down with shipping.
I could really be pissed off to be fair.
Still waiting but writing a review.
Package was sent ASAP.
Great.
Prompt delivery date n all
Was a mishap with a tick in a right box.
However mistakes happen and the contact was on point so I rate this company 💯 as I'm sure it will arrive once aus post get their shit together... Well..
December 2, 2025
Reply from OZ Vapes
Thanks so much Shaun 🙂 really appreciate your patience and understanding regarding the shipping issue. We’re glad our team was able to communicate clearly and get everything dispatched promptly for you 👍
Easy processes and quick response and…
Easy processes and quick response and shipping will definitely be a regular customer 😃
November 1, 2025
Reply from OZ Vapes
Thanks so much for the great review! 😊 Glad everything was easy and the shipping was quick. Really appreciate you with us. We’re here anytime you need!
Excellent service
Excellent service, helpful and quick to notify any stock shortages? And fast delivery service
October 15, 2025
Reply from OZ Vapes
Really appreciate your kind words! Glad we could keep you updated and get your order out fast. 🚚💨
Easy to order and prompt delivery
Easy to order and prompt delivery. Tracking number provided and kept informed at every stage.
October 26, 2025
Reply from OZ Vapes
Thanks so much, Deborah! Glad you found ordering easy and enjoyed the prompt delivery. 🙌
Reply from OZ Vapes
Really appreciate your feedback!
Timely delivery very poor communication
The product did arrive in a timely manner,
But I felt the complete lack of communication, including NO order confirmation or invoice was VETY poor.
I didn’t know the package was coming until Australia Post notified me - and of course I wasn’t sure that it was this package until it arrived.
October 1, 2025
Reply from OZ Vapes
Thank you for the feedback, Kerry. Sorry you didn’t receive the updates about your order, we understand how frustrating that can be.
Our system automatically sends order confirmations as soon as an order is placed, plus a shipping notification with the AusPost Express tracking number so you can keep an eye on your parcel.
If you didn’t receive these emails, they may have ended up in your spam folder, or there might have been an issue with the email address we have on file.
Either way, we’ll make sure to send your tracking number via SMS to your mobile next time you order, so you won’t miss it.
Thanks again for bringing this to our attention!
Cheers,
The OZVapes.com Team
Reply from OZ Vapes
Thanks so much for the kind words, Shell! We're glad to hear you were happy with our customer service and the quick postage.
Appreciate your support, we look forward to seeing you again soon!
Cheers,
The OZVapes.com Team
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