Came here after getting dicked around by vapeAU 9 months ago. No random substituting of products. Always arrives without any issues, though express delivery takes 7-10 days to get to regional Western... See more
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Genuine products, arrives really quickly! Ordered Sunday and arrived Tuesday, was nervous when I first placed the order as I know that lots of people are getting scammed by fake websites lately but... See more
Company replied
made many purchases over the last few years and they always came through and personally never had a faulty product. prices gone up a lot though i assume its due to stock shortages but there are compet... See more
I was searching for a particular type of pod device but most websites I came across were overseas or a scam. I came onto trust pilot and came across ozvapeshops and after reading reviews placed an ord... See more
4.6
Excellent
75 reviews
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I was a bit skeptical when I first…
I was a bit skeptical when I first found out about ozvapes.com I wasn’t sure if they would be reliable so for a while I kept putting off my order than one day I said screw it let’s see what happens and I bought something cheap and express post it and few days later it arrive in my mailbox so yeah that’s when I started buying vapes off here all the time there reliable prices are a bit high but they have good variety
February 28, 2025
Unprompted review
Very good service! Recommend
Bought a alibarbar ingot 9000 bought Monday afternoon and got it on Wednesday very good and will come back again!
May 28, 2025
Unprompted review
Finally received my order. Found out it was Australia Post at fault, taking almost 4 weeks. Nothing to do with ozvape, Ash was professional and awesome, staying in touch with me the whole time.
Finally received my order.
May 15, 2025
Unprompted review
Fantastic been searching everywhere…
Fantastic been searching everywhere prompt delivery great flavours cheers guys
May 13, 2025
Unprompted review
Great shipping packaging
They git the order out fast, I ordered in a Monday and it got there Friday. There was many updates on the shipping that I was grateful for. Aswell as the packaging not giving away what I bought.
April 24, 2025
Never received my order
Never received my order. Got a notification saying AusPost left the package somewhere safe, but the package never arrived.
May 9, 2025
Unprompted review
Reply from Ozvapeshops
Hi Sophie,
Thank you for your message, and we're really sorry to hear you haven’t received your order.
We’ve looked into your tracking details and can confirm that the package was shipped to the correct address and marked as “Delivered – Left in a safe place” by Australia Post on Friday, 9 May at 10:36am (GUNN, NT).
We truly apologise for not being made aware earlier — we only found out about this issue through your review. Had we known sooner, we would have acted immediately to help.
Could you please check with household members, neighbours, and around your property (e.g. near the front door, behind bins, or in the letterbox)? If it's still not located, we're happy to raise an investigation with AusPost on your behalf or work with you on a resolution.
Please let us know how you'd like to proceed — we want to make this right for you.
Best regards,
Ash
Support Team
Absolute first class
Absolute first class. Order fulfilled perfectly. Ordered Tuesday and it left Sydney almost immediately and arrived in rural Vic on Thursday lunchtime. Seamless and impressive. Will be ordering again very soon.
May 8, 2025
Unprompted review
I was searching for a particular type…
I was searching for a particular type of pod device but most websites I came across were overseas or a scam. I came onto trust pilot and came across ozvapeshops and after reading reviews placed an order as they had what I wanted. 100 percent legit. My order was shipped same day express and I received it 2 days later. Very happy and will be purchasing regularly!
May 8, 2025
Unprompted review
Genuine products
Genuine products, arrives really quickly!
Ordered Sunday and arrived Tuesday, was nervous when I first placed the order as I know that lots of people are getting scammed by fake websites lately but these guys truly are the real deal!
Makes things easier ordering bulk online and not having to bother trying to find shops that sell them.
May 6, 2025
Unprompted review
Reply from Ozvapeshops
Hi Trinity,
Thank you so much for your kind words and for taking the time to leave a review!
We’re really glad to hear your order arrived quickly and that you’re happy with the authenticity of our products. We understand how important it is to feel confident when ordering online — and we’re committed to providing a safe, reliable experience every time.
We truly appreciate your support, and we’re here anytime you need to reorder or have any questions.
Kind regards,
Ash
Service Team
OzVapeShop
Quick delivery with no fuss Top notch…
Quick delivery with no fuss Top notch job boys and girls keep up the good work
April 24, 2025
Super fast at delivery
April 24, 2025
Best All-Round VP store
Fantastic range and customer service, quick shipping and good communication regarding order progress. Would love to see price of products drop a little, there are cheaper stores out there. But the fast shipping keeps me coming back to these guys
March 25, 2025
EXCELLENT 5 STAR SERVICE
EXCELLENT 5 STAR SERVICE.
Would highly recommend...
I placed an order and received it the very next day. Sydney to Adelaide in 29 hours... Outstanding effort
April 4, 2025
Unprompted review
I received my item but upon opening
I received my item but upon opening, it did not work at all even when i tried to charge it, it did not light up. Definitely would like a refund on this
April 1, 2025
Unprompted review
One of the best online stores
Some of the best in the business, never had an issue, always arrived on time or earlier. I recommend them to anyone and swear by them. Customer service is top quality and prices are really good. 11/10
February 6, 2025
Unprompted review
Reply from Ozvapeshops
Hi Quade,
Thank you so much for your amazing 5-star review — your kind words truly made our day!
We're so glad to hear that you've had consistently great experiences with us, and we really appreciate your recommendation and ongoing support. We'll keep doing our best to deliver top service and quality every time.
If you ever need anything or have special requests, just reach out — we're always here to help.
Cheers,
Ash
Package never received.
January 7, 2025
Unprompted review
Reply from Ozvapeshops
Hi Sarah,
We’ve reviewed your order #25538, and it appears that the package could not be delivered due to an incorrect shipping address. Typically, we do not offer replacements in such cases. However, as part of our commitment to great service, we will resend your order this time.
Please confirm your correct shipping address, and we’ll process the reshipment.
Best,
Ash
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