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Review summary

Created with AI, based on recent reviews

Evaluating 570 reviews, reviewers overwhelmingly had a great experience with this company. Customers are highly satisfied with the product, consistently praising its quality, compact size, and ease of use. Many highlight its portability, sturdiness, and comfort, making it suitable for various activities and users, including those with mobility issues. People appreciate the thoughtful design, which makes the chairs easy to assemble and disassemble. However, some customers experienced issues with delivery times, noting that orders sometimes took longer than expected or were shipped from China, contrary to their initial assumptions. A few reviewers also found the chairs initially stiff to set up or, in some cases, uncomfortable, with the front digging into their thighs. There were also isolated reports of chairs breaking on first use or difficulties with the return process.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers praise the chairs for being compact,... See more

Quality

Customers consistently note positive experiences with quality, praising the chairs for being sturdy,... See more

User experience

Consumers generally express satisfaction with the user experience, highlighting the ease of assembly and... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service. While some customers praise the speed of... See more

Order

Users describe ambiguous interactions with order. While some customers found the ordering process easy and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered one chair and was so impressed, I ordered a second in anticipation of our weather finally getting a grip of itself and spending time together outdoors. Sadly the second chair had issue on... See more

Rated 5 out of 5 stars

Super portable chair, we searched the internet for lightweight /small chairs, but could not find any as good as these Ozzi chairs, they are a bit stiff to put up initially, better this than loose li... See more

Company replied

Rated 5 out of 5 stars

Saw the ads on Facebook and liked the compact nature of the chair while folded, while also allowing for a good relaxed posture while sitting in it. Relatively few steps to unfold and fold it, though t... See more

Company replied

Rated 5 out of 5 stars

I recently bought the Ozzi Gear chair and I’m genuinely impressed. It’s lightweight, compact, and incredibly easy to open, which makes a huge difference when my hands are already full with dogs, t... See more

Company replied


Company details

  1. Outdoor Furniture Store

Written by the company

Our mission is simple: Create compact gear that’s easy to carry, quick to set up, and tough enough to last a lifetime! Every product comes backed by our lifetime warranty, because we stand behind our gear and beside every customer who trusts it.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

563 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 98% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great product from a great company

An absolutely ideal product from great no nonsense company.Their chairs are so compact and so easily transportable....and very comfortable to sit in....and very easy to get out of....an important consideration after a certain age! Buying and delivery were absolutely hassle free.

March 13, 2026
Unprompted review
Ozzi Gear logo

Reply from Ozzi Gear

Thank you for this awesome feedback, Grenville.

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Rated 5 out of 5 stars

It’s a very comfortable well built…

It’s a very comfortable well built chair. Very easy to carry around and to put up as you don’t need to build it before sitting on it.

April 9, 2026
Unprompted review
Ozzi Gear logo

Reply from Ozzi Gear

Love to hear this, Debbie. Thank you for taking the time to leave a review.

Rated 5 out of 5 stars

Ozzi Gear Lounger - Top Class

We have bought loads of camping chairs in the past, from foldable to collapsible, portable to "portable!" The Ozzi Gear Lounger beats every other chair hands down, in terms of comfort, portability and weight. Full back support, wide seating, robust and stable. It even has an integrated head rest! They are sufficiently compact to carry in our bike trailer (with the dog!) and we take them with us on cycling day trips, to lounge in the sun by the lake, or watch sunsets from the hilltop and wee-small-hours star gazing. There is a handy shoulder strap too, for added portability. They are a premium product, not to be compared with your run-of-the-mill camping chair!

April 9, 2026
Unprompted review
Ozzi Gear logo

Reply from Ozzi Gear

Love to hear this, Chris. Thank you for taking the time to leave such an awesome review on our Ozzi outdoor loungers.

Rated 1 out of 5 stars

NO QUIBBLE RETURNS IS A JOKE

Very disappointing experience with Ozzigear. Their so-called “45 Day No Quibble Return” policy is completely misleading. When my wife tried to return 2 chairs (one not even opened), they did everything possible to avoid accepting it. We tried one chair which was difficult to put up and uncomfortable to sit in.

Instead of processing the return, they suggested she gift the products to someone else if they weren't suitable — which is honestly ridiculous given the cost. On top of that, they required you to send multiple photos and kept adding hurdles rather than helping resolve the issue.

What’s worse, nowhere is it clearly stated that returns need to be sent back to Australia. Only after going through the process do they tell you — leaving you facing return shipping costs of around £80, which makes returning the item unrealistic, this lack of up front information contravrnes UK consumer law.

This is not a “no quibble” return policy at all. It feels designed to discourage returns altogether. I would strongly advise others to avoid.

Order ref: 46005

Before the obligatory cut and paste reply gets posted saying our return policy is clear....

/policies/refund-policy

NOWHERE on that page (or elsewhere) on your website does it say returns need to be sent to Australia! I've read it 3 times and even ChatGPT can't find it (offline copy saved incase you decide to change it) !

In reponse to their reply: I appreciate not accepting returns that have clear signs of use. This wasn't the case and was made clear before you requested photos.

They've also completely glossed over the bit about forcing returns be sent to Australia. Currently waiting for a response to an escalation.

April 9, 2026
Unprompted review
Ozzi Gear logo

Reply from Ozzi Gear

Hi Jamie,

Thank you for leaving a review and giving me the opportunity to provide some context.

Our 45-day return window applies to any and all Ozzi Gear customers within Australia, the UK, NZ, Canada & Europe. Our customer service may have noticed that you are based in the UK and therefore suggested a slightly more cost-effective option, such as gifting the chair to a friend or family member. Since you decided to move ahead with a return, they would have followed our very basic return instructions, which are to request a photo of the product in order to ensure it is still in like new and condition.

This is very important, as we do not accept returns for products that have clearly been used outdoors (scratched and scuffed)

We are more than happy to move ahead with the return if that is what you would like to do as the support team have confirmed your products to be in like new condition, thank you.

Rated 1 out of 5 stars

Slow delivery & false advertising

Slow delivery. Lounger chair ordered 5 March, finally delivered 8 April. I do not have the physical strength required to put chair up or down - especially down.
False advertising. I applied for a refund, as 45 day returns were offered. However, they say no return if discount code was used, in spite of discount code & 45 day returns offer being in the same advertising email.

April 9, 2026
Unprompted review
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Rated 5 out of 5 stars

Extremely compact and very strong

Extremely compact and very strong. These chairs are in a different league to standard camping chairs. Lightweight, easy to carry and comfortable to sit in. Stable too.
We have used ours to watch sport, take on camping trips and for days out. They go places we wouldnt dream of carrying normal bulky camping chairs. Highly recommended.

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

Great chair

Great communication about delivery.
Chair is great . Easy to put up and put away. Bought 2 loungers to take out on days. Comfy with great back/ head support but so handy to carry around

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

I LOVE my Ozzie Gear chair

I LOVE my Ozzie Gear chair! Compact but strong, easy to set up and goes with me everywhere. If you’re looking for a great all round folding chair, I can’t recommend Ozzi Gear chairs enough

April 7, 2026
Unprompted review
Rated 5 out of 5 stars

Take anywhere chair…

Friends recommended the Ozzi chairs and after trying them out we decided to buy our own. We bought them for camping but can see that they will be our go to chair for watching sport, fishing, or just sitting around with friends. No more lugging our large collapsible over the shoulder heavy chairs anymore. The ozzi chairs are strong yet lightweight and the click system makes the opening and folding up so quick. They live in our car now ready to use anywhere!.

April 8, 2026
Unprompted review
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Rated 5 out of 5 stars

Love love love Ozzi chairs

Brilliant chairs. I bought 2 to take on an overseas beach holiday and have now bought another 4 for the extended family for camping. These chairs are comfortable, space savers, and easy to set up! Even with a knee injury, I find it easy to get in and out of the chair. 10/10!

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

I bought two chairs a couple of months…

I bought two chairs a couple of months ago. They were tried for the first time by a friend of mine. One chair was to hard/impossible to open. Contacted Ozzi Gear and without any hassle they have send me a new one. (Australia to the Netherlands) Really good service! They mean the "lifetime warranty!

April 3, 2026
Unprompted review
Ozzi Gear logo

Reply from Ozzi Gear

Thank you for this amazing review, Rob, and we're super happy to hear that we were able to help.

Rated 5 out of 5 stars

Chairs for retirees…

Purchased two Ozzie gear chairs for using at the beach while we are drone fishing.Love these compact,comfortable chairs.They fit perfectly on electric beach cart and make the fishing expeditions so much easier.

April 4, 2026
Unprompted review
Ozzi Gear logo

Reply from Ozzi Gear

Love to hear that you are able to use your chairs for drone fishing. Sounds like an awesome time. All the best.

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Rated 5 out of 5 stars

We ordered two ozzi chairs

We ordered two ozzi chairs, absolutely love them !! So light , easy to put up and most importantly comfy ! We have searched and searched for chairs like this ! Well worth the price as they are great quality , they look fit to last !

March 26, 2026
Unprompted review
Ozzi Gear logo

Reply from Ozzi Gear

Thank you so much for the great review, Nicola. So happy to hear that you are happy.

Rated 5 out of 5 stars

The Ozzi Gear chair I received is…

The Ozzi Gear chair I received is excellent quality and look forward to using it. Compact size and ease to carry is awesome. Thanks Heaps Evan

April 6, 2026
Unprompted review
Ozzi Gear logo

Reply from Ozzi Gear

Thank you for your review Ez. Happy to hear that you love the quality of our chairs.

Rated 5 out of 5 stars

I recently purchased the Ozzi Outdoor…

I recently purchased the Ozzi Outdoor Chair. It is everything that it is claimed to be. Lightweight, portable and compact. It is perfect for what I bought it for. I often go on rides with motorcycle clubs and find their are no chairs available or, if there are, they are uncomfortable for me to sit on. The chair folds down small enough to easily fit in my motorcycle panniers or if they are full of luggage it is able to be securely held on my rear motorcycle rack. I thoroughly recommend this to anyone who is in need of a comfortable compact outdoor chair. I give it a 10/10.

March 1, 2026
Unprompted review
Ozzi Gear logo

Reply from Ozzi Gear

Thanks for the great review Rick! So many customers also use them for their motor bike touring, so we're happy to hear that you have joined this community within our customer base.

Rated 5 out of 5 stars

I’ve tried many portable chairs over…

I’ve tried many portable chairs over the years for camping, sitting in the garden, taking the beach and they’ve always been very heavy,awkward to carry, uncomfortable and overall just not functional. The Ozzi Gear chair is game changer, very light, easy to carry, simple to assemble and very comfortable! Would highly recommend!

April 5, 2026
Unprompted review
Ozzi Gear logo

Reply from Ozzi Gear

Thank you for your great review David. This is also exactly why we created our compact Ozzi Outdoor chairs - to solve all the problems that people have with those normal big, bulky, and heavy chairs.

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Rated 5 out of 5 stars

Must have camping equipment.

- I’ve been using this chair for camping trips, family picnics, and outdoor days, and I’ve been really happy with it. It’s become one of our go-to essentials whenever we head out.

- I used to hate carrying our old bulky chairs because of their weight and size, but this Ozzie Gear chair has been a game changer - so much lighter and easier to manage.

- The build quality is impressive and feels durable enough to last through regular use.

- It’s very easy to pack and unpack, which saves time and effort, especially when setting up or packing down camp.

- The chair is surprisingly comfortable and sturdy, even after sitting for long periods.

- The carry bag is very useful and functional, making storage and transport super convenient.

- I love the minimalist design - it looks clean, modern, and practical.

- The folding mechanism works smoothly and feels well-made.

- Our whole family has been very happy with it, especially the kids, who can easily carry and set up their own chairs.

- It’s perfect for people who want something lightweight without sacrificing comfort or durability.

- Overall, it’s a great value and I’d definitely recommend it for camping, picnics, or any outdoor activity.

April 5, 2026
Unprompted review
Ozzi Gear logo

Reply from Ozzi Gear

Thank you for such a great and detailed review, Kukutz. Really appreciate you taking the time to break down all of these points and give future customers an in-depth view about the benefits of our chairs.

Rated 5 out of 5 stars

Great light weight chairs for folk of all sizes!

Fantastic, light weight, pack anywhere chairs - great for our family BIG & small on the go and enjoying sitting with a view in scenic spots. Thanks Ozzi gear chairs!!

April 4, 2026
Unprompted review
Ozzi Gear logo

Reply from Ozzi Gear

Thank you for this great review, Katrina.

Rated 2 out of 5 stars

Very costly return postage to Australia

I ordered 2 compact chairs, paying a lot more than I would usually for the compact and lightweight design.
My issue with this company is I wanted to return one chair as my husband found it uncomfortable. However what is nowhere on their website when ordering is that returns need to be posted back to Australia - the postage was £40 or more from the U.K.!
When ordering I had expected a return centre in the U.K. like most companies that advertise here. This must be made completely clear on the Returns part of their website, for customers to be aware of the risk, as it is prohibitively expensive as an international customer to make a Return

April 3, 2026
Unprompted review
Ozzi Gear logo

Reply from Ozzi Gear

Hi Rachel,

I would like to firstly address your husband's issue of not finding our smaller Ozzi Outdoor chairs comfortable. For some individuals taller than 6 ft 2, as stated on our website, the smaller chairs may be a touch too small. Therefore, we recommend purchasing our Lounger chair, which comes with a higher back and neck support. Our products are all made to be as comfortable as possible whilst staying true to our compact and lightweight ethos.

Our returns policy is also very clearly written and found right here - www.ozzigear.com/policies/refund-policy

We give a location for all return parcels & we do not hide anything from customers and are 100% transparent.

Thankyou!

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