We have been utilizing Ozziemozzie for several years now, and we absolutely adore this product. I acquired a set of three and placed one in the bedroom, one in the living room, and one in the bathro... See more
Company replied
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Review summary
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What people talk about most
Based on these reviews
Replacement successful My ozzie mozzie was used to keep mosquitoes away from a penguin nest overnight. We had heavy rain one night and the ozzie mozzie ceased to work.Have since made a raincover for... See more
Company replied
The Ozzie Mozzie bug and mosquito zapper are truly fantastic. My wife and a friend of ours are allergic to mosquito bites. We put one of the zappers on each end of the deck, and now my wife can enjoy... See more
Company replied
"I live in Arizona and in the summer believe it or not there are a ton of gnats that bite. Last year I probably had 70 to 80 scratchy bites during the summer. I put two Mozzis in the backyard, one in... See more
Company replied
4.0
Great
65 reviews
Replied to 87% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Beware unauthorised “automatic payments”!
The product is mediocre and in essence doesn't work. The bigger issue though is the unauthorised automatic monthly payment of $47 that the company set up without explicit consent after the initial purchase. Don't purchase anything from this company.
February 3, 2026
Unprompted review
The Ozzimozzie have been so helpful in…
The Ozzimozzie team have been so helpful in purchasing this product and their follow up in making sure everything is as you expected it to be has been amazing
January 16, 2026
Unprompted review
Reply from OM & Co
Hi Mal,
Thank you so much for taking the time to share this. It genuinely means a lot to our team to know that your experience, not just with the product but with the people behind it, felt supportive and well looked after. We put a strong focus on staying involved even after a purchase is made, so hearing that our follow up made a positive difference tells us we are on the right track.
Your feedback is truly appreciated and has been shared with the team, as encouragement like this goes a long way. Thank you again for choosing Ozzi Mozzie and for trusting us along the way.
Sincerely,
Joy from Ozzi Mozzie
Only used it once at the moment
Only used it once at the moment. But caught 3 mozzies!!
December 31, 2025
Unprompted review
Reply from OM & Co
Hi Jennifer,
Thank you so much for sharing this, even after just a single use it is great to hear that you are already seeing results. Those first catches are always a good sign, especially early on, and it shows the unit is doing exactly what it is designed to do. As it continues running, you should notice even more consistent protection, particularly during peak mozzie times. We truly appreciate you taking the time to leave feedback and trusting Ozzi Mozzie in your space.
Sincerely,
JD from Ozzi Mozzie
Pesky CrittersWe have a problem with the pesky little…
We have a problem with the pesky little critters as most of us do and the Ozzie Mozzie is the bomb. So efficient and relatively quiet, they do not disturb our sleep, we run 4 every night. They are amazing 🤩
January 9, 2026
Unprompted review
Reply from OM & Co
Hi Sue,
Thank you so much for taking the time to share this, it truly means a lot to us. Dealing with those persistent little critters can be incredibly frustrating, especially when they interfere with sleep, so it is wonderful to hear that Ozzi Mozzie has been making such a noticeable difference for you.
Running multiple units each night shows just how committed you are to keeping your space comfortable, and we are really glad to know they are doing their job efficiently while staying quiet in the background. Hearing that they help you rest undisturbed is exactly the outcome we hope for.
Your kind words and enthusiasm genuinely make our day, and we are very grateful for your support.
Sincerely,
JD from Ozzi Mozzie
Scammed and owed over $350
No order received and no refund provided. I have been scammed and ripped off. No one is replying to my emails anymore after I was advised I'd receive a full refund. I'm owed over $350!!!!
December 9, 2025
Unprompted review
Reply from OM & Co
Hi Craig,
Thank you for sharing your experience. I completely understand your frustration regarding the delay in receiving your order and the lack of communication you’ve encountered. I also understand how upsetting it must be to feel ignored after being told a refund would be provided. These are serious concerns, and I want to assure you that they are being taken very seriously.
To address this promptly, I will personally handle your case and ensure it is prioritized in our support system. Because this is a different platform, we don’t have access to your full order details here, so I need your order number to move forward. I’ve used the Trustpilot feature to ask for these details, and I urge you to respond as soon as possible. Once we receive this information, your case will be treated at the highest priority and resolved accordingly.
Your experience highlights areas where we can improve communication and follow-up, and I will make sure these are addressed. I am committed to ensuring your situation is handled properly and that you receive the attention it deserves.
Sincerely,
JD from Ozzi Mozzie
Happy Customer
Ordered 2 x Ozzi Mozzi's & wish I had ordered more! These are fantastic & really do keep the mozzies away.
The constant delivery updates were appreciated & helpful.
Would definitely recommend these products.
January 5, 2026
Unprompted review
Reply from OM & Co
Hi Kim,
Thank you for your kind words and for sharing your experience. Hearing that you were impressed enough to wish you had ordered more right away is fantastic feedback for us. It is great to know the units are making a noticeable difference and helping keep the mozzies away as promised.
I am also really glad the delivery updates were useful and gave you peace of mind along the way. We know how important clear communication is, especially when you are looking forward to receiving something new. Your recommendation truly means a lot, and we appreciate you choosing Ozzi Mozzie and taking the time to let others know about your experience.
Sincerely,
JD from Ozzi Mozzie
Ordering and review of the Product
Ordering of the product, was easy (ordered 3 of them). Delivery was really fast, and these arrived in time for Christmas. We were able to use these on our deck on Boxing Day, when we had kids and family out for an evening BBQ. These worked brilliantly and nobody received any mozzie bites. I didn't think the units were working. Until we looked at them the next morning. All 3 units had dead mozzies in them. No bites reported from guests and we'd know too. As some members in our family break out in welts, when bitten by mozzies. So, great result! Therefore, I would highly recommend these to purchase for any future Customers.
December 26, 2025
Unprompted review
Reply from OM & Co
Hi Nooroa,
Thank you so much for taking the time to share such a detailed and thoughtful review. It is wonderful to hear how smoothly everything came together, from the easy ordering process to the fast delivery arriving just in time for Christmas. Knowing the units played a role in making your Boxing Day BBQ comfortable for everyone, especially with kids and family around, genuinely means a lot to us.
What really stands out is your observation the next morning. That moment of realizing the units had quietly been doing their job overnight is exactly what we aim for. The fact that no one ended up with bites, particularly when some of your family are very sensitive to mozzie bites, makes your feedback incredibly rewarding to read. Thank you as well for your recommendation to future customers, that trust and confidence means a great deal to our team.
Sincerely,
JD from Ozzi Mozzie
Replacement successful
Replacement successful
My ozzie mozzie was used to keep mosquitoes away from a penguin nest overnight. We had heavy rain one night and the ozzie mozzie ceased to work.Have since made a raincover for remaining ozzie mozzie.After some correspondence Ozzie Mozzie replaced my ozzie mozzie and sent a spare one.They continue to operate well.
December 20, 2025
Unprompted review
Reply from OM & Co
Hi Bronwyn,
Thank you so much for sharing your story with us. We were truly touched to hear that our Ozzie Mozzie was helping to protect a penguin nest overnight, and we can only imagine the challenge of the heavy rain! Your creativity in making a raincover and your patience while we arranged a replacement really mean a lot to us. Knowing that both devices are now working well and continuing to help in such a special way is incredibly rewarding. Stories like yours remind us why we love what we do and make all the effort worthwhile.
Wishing you and your penguin friends many more safe and mosquito-free nights! :)
Sincerely,
Joy from Ozzi Mozzie
Repellent doesn't hold the charge…
Repellent doesn't hold the charge consequently renders it ineffective, very disappointing.
Waste of money spent, nor reflects the marketing profile.
December 22, 2025
Unprompted review
Reply from OM & Co
Hi Steven,
Thank you for sharing your feedback. I completely understand your frustration with the product not holding a charge and not performing as expected, and your concerns are being given my full attention. We are committed to improving our products and ensuring they deliver the results our customers expect.
I want to personally make sure your case is prioritized in our support system. To do this, I’ll need your order number. I’ve used the Trustpilot feature to request these details because, on this platform, we don’t have access to your full order information. Once we receive your order number, your case will be handled at the highest priority and fully reviewed under our moneyback guarantee.
Please provide your order details as soon as possible so we can address this effectively. Looking forward to making this right for you!
Sincerely,
Joy from Ozzi Mozzie
Reply from OM & Co
Hi Suzanne,
Thank you for sharing your feedback. It is great to know Ozzi Mozzie is starting to do its job for you. Sometimes the benefits become more noticeable the longer it is in use, especially as it quietly keeps working in the background. We really appreciate you giving it a try and taking a moment to leave a review.
Sincerely,
JD from Ozzi Mozzie
Received my Ozzie Mozzie very quickly
Received my Ozzie Mozzie very quickly, great customer service and they work so well at home. Can't wait to take it camping. Thanks for a great product.
December 19, 2025
Unprompted review
Reply from OM & Co
Hi Lynne,
I am so glad to hear everything came together smoothly for you, from quick delivery to a positive experience with our support team. Knowing Ozzi Mozzie is already working well at home and is heading along on your camping trips is fantastic, it is exactly the kind of versatility we aim for. Thank you for taking the time to share your experience and for choosing Ozzi Mozzie.
Sincerely,
JD from Ozzi Mozzie
We have one for every bedroom in the…
We have one for every bedroom in the house for the last 2 years and not once have the little critters succeeded in sucking any blood.
December 19, 2025
Unprompted review
Reply from OM & Co
Hi Jay,
It really means a lot to hear that Ozzi Mozzie has become a long term part of your household routine. Having one in every bedroom and seeing consistent results over such a long period tells us the product is doing exactly what it was designed to do, helping you rest easy without unwanted interruptions. Thank you for trusting Ozzi Mozzie in your home and sticking with us.
Sincerely,
JD from Ozzi Mozzie
Awesome fan
Fan is so small but packs a great cooling area instantly love it 👍👍👍👍👍
December 4, 2025
Unprompted review
Reply from OM & Co
Hi there,
Thank you for taking the time to share this. It’s great to hear how quickly the fan made a noticeable difference, especially given its compact size. We design it to be easy to place anywhere while still delivering effective cooling, so it’s really rewarding to know that came through in your experience. Your feedback is truly appreciated.
Sincerely,
JD from Ozzi Mozzie
They work great we use them when ever…
They work great we use them when ever needed while outside.
December 8, 2025
Unprompted review
Reply from OM & Co
Hi Tracey,
Thank you for the lovely feedback. It’s great to hear it’s become a reliable go to whenever you’re spending time outside. That flexibility is exactly what we aim for, something you can switch on when needed and trust it to do its job. We really appreciate you taking the time to share your experience.
Sincerely,
JD from Ozzi Mozzie
Love these little daleks!
"Fast service and these things work so well I haven’t had one sleep interrupted yet by a mozzie, and it’s mozzie season here. Highest recommendation."
December 1, 2025
Unprompted review
Reply from OM & Co
Hi Steve,
This gave us a big smile. We love hearing how seamlessly it’s fitting into your nights, especially during peak mozzie season when relief really matters. It’s great to know it’s doing its job quietly and effectively in the background, just as intended. Your recommendation truly means a great deal to our team, thank you for your support.
Sincerely,
JD from Ozzi Mozzie
Mosquito Zapper Relief
I was gifted one of these and love it. When a mosquito is buzzing around my head overnight I turn mine on and usually within half an hour I hear the zap. Very happy so I just purchased two more for my son and daughter.
December 13, 2025
Unprompted review
Reply from OM & Co
Hi Judy,
Thank you so much for sharing this, it genuinely means a lot to us. Knowing it was a gift that quickly became something you rely on at night is incredibly rewarding, especially when it helps restore uninterrupted sleep. Hearing that you trusted it enough to buy more for your son and daughter really says everything about your experience. We’re grateful you took the time to let us know how well it’s working for your family.
Sincerely,
JD from Ozzi Mozzie
Ozzi Home/Ozzimozzie/Mozz Guard are deceitful thieves
***Update early morning (Western Australia) Thursday 11/12/25. I awoke to emails from PayPal to let me know my complaint had been reviewed and the case closed in my favour on the 10/12/25 only 2 days after I lodged my complaint with PayPal! I have been refunded in full and the funds have already cleared in my bank has account!! I am so happy and relieved and also so impressed with PayPal’s support.
Funnily enough I received my first email from ‘JD’ about 20 minutes before PayPal emailed me the successful outcome of my complaint about Ozzi. The email sent pretended to be personalised but it was generic/not personalised/AI same as all their other emails - ie they said I could keep the items even though their policy is usually for items to be returned. What items? They never shipped the items/ I never received the items as I canceled the order immediately to avoid receiving them so there is no special allowance of me keeping said items which I would have had no use for anyway. They claim they are under new management all of a sudden. I don’t believe the company is suddenly under new management at the exact time I asked for a refund. Also they say they will cancel my membership/subscriptions - I was not aware I had signed up to any sort of membership or subscription whatsoever so again the company admits after the fact to underhanded tactics to rob people. They clearly have taken action due to PayPal raising the issue with them and also due to Trustpilot posting my reviews as a large part of the email is requesting I delete my reviews altogether or improve my rating to 4 stars to reflect my improved experience?! JD if you are reading please note my experience was NOT improved by having my money rightfully refunded to me more than a week later than I requested it be refunded via PayPal’s dispute resolution team to make Ozzi refund me.
My 1 star review absolutely stands to warn others away from this company and the product and I will not remove it. I will never use Ozzi again and have no need for a worthless store credit of $50 and that attempt to bribe me only adds insult to injury.
Many thanks to Trustpilot for their assistance in posting this review and I hope this review will help others avoid this company at all costs!! ***
***update 10/12/25 - JD my order number is 123856 I have sent the details to trust pilot you still have not personally contacted me to resolve this issue. I have other emails from Ozzi requesting I withdraw my complaint lodged with PayPal so they can process my refund claiming they can’t process a refund whilst the dispute is in process however I have been told this is not true and a refund can be issued without me withdrawing my complaint and if I withdraw my complaint then I will have no protection from PayPal. I don’t appreciate the pressure through numerous emails and the deceit tactics being used to try and coerce me into withdrawing my PayPal complaint.
Here is a quote from an email sent yesterday a week after I requested the refund by Khurram - “You have my word that your refund will be processed right away as soon as the dispute is withdrawn. I’m here to make this smooth and stress-free for you.
Please let me know once it’s cancelled, and I’ll take care of everything immediately.”
If they now have the ability to process a refund immediately once I cancel my complaint why did they not issue the refund on the 2/12/25 when I canceled the order upon immediately realising an order had been made? Or even the day after or the day after that but a week later there was no sign of them issuing a refund and only once a complaint was lodged do they claim they will act. ***
Ozzi Home are misleading and deceitful and only after you have made a purchase do they then tell customers they need to purchase scent refills to make the mozz guards actually work! It is not clear you are making a purchase either as the button you click that fulfills the purchase is displayed as a button that is taking you to your shopping cart/shipping address page so there is no way to see the total cost and items prior to purchasing and you buy without consent. I immediately requested a refund and after stuffing me around all day, trying to get me to keep part of my order and offering ridiculous discounts and special offers they finally agreed to refund me in full. However they have told me it will take 15 to 20 business days!!!!! Completely unacceptable, disgusting company and I hope others check here before even opening any Ozzi Home Mozz Guard links to save themselves the stress. Customer service is beyond woeful and if they had just advertised honestly from the start I may of purchased a Mozz guard. I hope PayPal will help me get my money back from these thieves.
December 2, 2025
Unprompted review
Reply from OM & Co
Hi Angela,
Thank you for laying out your concerns so clearly. I can see how frustrating this experience has been for you, and I understand why you feel the way you do. You were expecting a straightforward and transparent process, and instead you felt misled, pressured, and unsupported. Your time and trust matter, and I take your feedback seriously.
You mentioned issues with clarity during checkout, unexpected add ons, the communication you received afterward, and the timeline you were given. While I cannot speak to every detail yet without seeing your exact order, I want you to know that I hear each point you raised. We are committed to improving how information is presented, how options are displayed, and how quickly we respond so situations like this feel more direct and respectful for customers.
I will handle your case personally, and I want to ensure it is addressed with the highest priority. Because Trustpilot is a different platform, I cannot see your full details or order information from here. I have used the Trustpilot feature to request your order number. Please respond as soon as possible so I can prioritize your case immediately. Once I have that information, I will make sure you are taken care of without delays.
You will not be left waiting or passed around. I will make sure you are prioritized in support from here on.
Sincerely,
JD from Ozzi Mozzie
So far so good
So far so good. This is the best one we have had so far. Our original ones didn't last all night so were disappointing but did the job well when they were on.
December 4, 2025
Unprompted review
Reply from OM & Co
Hi Cathy,
Thank you so much for sharing this. It is really encouraging to hear that your new Ozzi Mozzie is performing better for you, especially after your earlier units struggled to last through the night. I know how important it is to have something reliable, particularly when you are counting on it to keep your space comfortable. Hearing that this one is already standing out as your best so far truly makes my day.
Sincerely,
JD from Ozzi Mozzie
OzziMozzie kills bugs and mozzies :)
What can I say about OzziMozzie. Such a great product, easy to use and recharge and works a treat. If you have mozzies and other small bugs annoying the absolute F... out of you, get one of these!
Arrived on time and well packaged.
Get one while you still can. I got 2!
November 14, 2025
Unprompted review
Reply from OM & Co
Hi John,
This absolutely made my day. Hearing that Ozzi Mozzie has been giving you some well deserved relief from those annoying little troublemakers is exactly what we hope for. I am happy to know the setup, charging, and overall experience have been smooth for you, and it is great that your order arrived just the way it should. And getting a second one is the best compliment we could ask for. Enjoy the bug free zone.
Sincerely,
JD from Ozzi Mozzie
These bug zappers are Amazing!!
These bug zappers are Amazing!!! These really keep the nasty biting insects at bay.
Highly recommend this product !!!
November 23, 2025
Unprompted review
Reply from OM & Co
Hi David,
What an awesome review to read. I am really glad your bug zappers are keeping those pesky biters away so you can actually enjoy your space in peace. Your high recommendation truly means a lot to us and I appreciate you taking a moment to share it.
Sincerely,
JD from Ozzi Mozzie
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