P1 Travel Reviews 9,552

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its efficiency, with many highlighting the timely delivery of tickets and clear communication. People frequently mention receiving their tickets well in advance, often with excellent seat locations, contributing to a seamless and enjoyable user experience. Many consumers express their intention to use the service again due to the positive overall experience. However, some customers also noted concerns regarding pricing, with a few feeling that tickets were overpriced, especially when compared to face value or local costs. A small number of people were dissatisfied with certain "hospitality packages," describing them as not meeting expectations or being inconveniently located. Additionally, a few reviewers experienced issues with seating arrangements upon arrival or found the communication regarding specific event rules to be misleading.

What people talk about most

Service

Users describe positive interactions with service, highlighting excellent communication, timely ticket... See more

Order

Clients share positive opinions on order. Many customers report receiving their tickets on time, often a few... See more

Location

Customers consistently note positive experiences with location, often praising excellent stadium seats and... See more

User experience

Consumers find the overall user experience to be very positive. Many describe it as smooth, seamless, and... See more

Price

Reviewers highlight ambiguous aspects of price. Some customers found tickets to be overpriced, with some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Would highly recommend. Purchased tickets for AC Milan, recieved them the day before the game, great seats, and got 5 together! also gave us fast track entry, which we weren’t expecting, nor did we pa... See more

Rated 5 out of 5 stars

Part of me was concerned when booking, however it definitely worth it! From UK and booked tickets only for Napoli vs AC Milan. I received email update that the game had changed, slightly concerned... See more

Rated 5 out of 5 stars

They helped me get 2 tickets to the Barcelona vs. Espanyol match. The process was very easy and they did a great job setting expectations regarding timing of when tickets would be received. They sent... See more

Rated 5 out of 5 stars

We booked a trip to Liverpool through this organization for the Everton - Liverpool match. Everything was well-organized, with great communication via email. The hotel vouchers and match tickets arriv... See more


Company details

  1. Event Ticket Seller
  2. Sport Tour Agency

About P1 Travel

Written by the company

24/7 Event Emergency Hotline Event Guarantee Largest Official Ticket Reseller

P1 Travel gives you the opportunity to attend your favorite sports or music events anywhere in the world.

We ensure you of the best possible experience, thanks to our official partnerships with the biggest international football clubs, event venues, and sports tournaments.

With a wide range of official tickets and travel packages, we'll take you to the event of your dreams!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

10K reviews

5-star
4-star
3-star
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1-star

Replied to 94% of negative reviews

Typically replies within 2 weeks

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Rated 3 out of 5 stars

communication about pregame celebration…

communication about pregame celebration not accurate

April 7, 2026
P1 Travel logo

Reply from P1 Travel

Dear Lou,

Thank you for sharing your feedback. We’re sorry to hear that the communication about the pregame celebration was not accurate and understand how this could have negatively impacted your experience.

Please reach out to us at info@p1travel.com so we can review the details together and work on improving this for the future. Your feedback is very important to us, and we’re committed to making our communication clearer.

Rated 5 out of 5 stars

There was regular communicatoon…

There was regular communicatoon regarding football tickets and changes to fixture times etc. This was ideal as we were travelling to England from Australia for the first time to watch a Pemier League game.

April 8, 2026
Rated 5 out of 5 stars

The match was incredible

The match was incredible, the seat placement was perfect. This isn't the first match I've played with P1Travel, and I've never had any problems.
Thank you!

April 10, 2026
Rated 5 out of 5 stars

Great experience

Great experience, thank you!
Was a great customer experience with the administration flow going seamless including very proactieve communication!

April 14, 2026
Rated 5 out of 5 stars

I recommend P1 Travel

I received the tickets a few days before the game through e-mail. The check-in with the e-tickets was quick and easy.
I feared, that the seats weren’t next to each other, but that wasn’t the case. Also I received important updates from P1 Travel related to the status of the tickets and the game.
I recommend P1 Travel based on this really good experience!

April 12, 2026
Rated 5 out of 5 stars

Incredible experience

It was my first time in a football stadium and it was maybe one of the greatest days of my life and I’m being serious. Thank you so much for the opportunity.

April 9, 2026
Rated 4 out of 5 stars

Tickets came in late

The amount of information I received was great, also the quality of the customer support. I was just a bit worried as I did not receive my tickets even 24h before the event. So I used the online customer support which was very helpful and suddenly the tickets arrived - coincidance or not, I do not know.

April 10, 2026
Rated 1 out of 5 stars

No support when match was rescheduled—lost $1,600

Booked Napoli vs Milan tickets through P1 Travel while traveling internationally. The match was later rescheduled outside our travel dates, making attendance impossible.

We were offered the option to transfer tickets two weeks before the event, but this was not practical in reality. We had no one locally who could use them, and resale platforms would not accept them due to nominative ticketing and passport requirements. Despite this, we were still left with no workable way to recover value.

We contacted P1 Travel but were ultimately told there was no further solution. We lost approximately $1,600.

We also met another fan abroad who told us we paid more than his season ticket cost, which added to the frustration around pricing and value.

Unflexible system and poor customer support when plans change—high risk if your travel dates are fixed.

March 30, 2026
P1 Travel logo

Reply from P1 Travel

Dear Sarah,

Thank you for taking the time to share such detailed feedback. We completely understand how frustrating this situation must have been for you, especially given the cost and the fact that your travel plans could not accommodate the rescheduled match.

Unfortunately, fixture changes are determined solely by the league and the clubs, and we have no influence over these decisions.
When matches are rescheduled, the original tickets remain valid for the new date, and per the event organizer’s policy, refunds or cancellations are not permitted.

We do our best to offer alternatives such as transferring the tickets, but we understand this is not always feasible.

Your comments about pricing are also noted; as an official reseller, our prices include more than the face value, covering guaranteed availability, secure distribution, and customer service for high-demand events.

We truly regret that this experience didn’t meet your expectations. While we must operate within the policies set by event organizers, your feedback is extremely valuable, and we’ll continue to explore clearer communication and practical solutions for cases like this.

Rated 5 out of 5 stars

Overall

Overall, it was still a good experience since we managed to get our tickets just one day before the game. However, we were a bit disappointed with the seating. It was our first time at Camp Nou, and we expected seats more in the middle, but instead we were placed in the second to last row at the top.
Additionally, my partner didn’t feel comfortable due to his fear of heights, which affected our overall experience.But it was good and honest.!! I was scared because of our Tickets:( i thought it was fake but NO it was real!!:) Thank you P1 Travel. Dream came true!!

April 10, 2026
Rated 5 out of 5 stars

Would highly recommend

Would highly recommend. Purchased tickets for AC Milan, recieved them the day before the game, great seats, and got 5 together! also gave us fast track entry, which we weren’t expecting, nor did we pay for. Really good communication in the weeks leading up the game. Will be them using again. Safe and trusted ticket provider.

April 10, 2026

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