P1 Travel Reviews 9,559

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its efficiency, with many highlighting the timely delivery of tickets and clear communication. People frequently mention receiving their tickets well in advance, often with excellent seat locations, contributing to a seamless and enjoyable user experience. Many consumers express their intention to use the service again due to the positive overall experience. However, some customers also noted concerns regarding pricing, with a few feeling that tickets were overpriced, especially when compared to face value or local costs. A small number of people were dissatisfied with certain "hospitality packages," describing them as not meeting expectations or being inconveniently located. Additionally, a few reviewers experienced issues with seating arrangements upon arrival or found the communication regarding specific event rules to be misleading.

What people talk about most

Service

Users describe positive interactions with service, highlighting excellent communication, timely ticket... See more

Order

Clients share positive opinions on order. Many customers report receiving their tickets on time, often a few... See more

Location

Customers consistently note positive experiences with location, often praising excellent stadium seats and... See more

User experience

Consumers find the overall user experience to be very positive. Many describe it as smooth, seamless, and... See more

Price

Reviewers highlight ambiguous aspects of price. Some customers found tickets to be overpriced, with some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Would highly recommend. Purchased tickets for AC Milan, recieved them the day before the game, great seats, and got 5 together! also gave us fast track entry, which we weren’t expecting, nor did we pa... See more

Rated 5 out of 5 stars

Part of me was concerned when booking, however it definitely worth it! From UK and booked tickets only for Napoli vs AC Milan. I received email update that the game had changed, slightly concerned... See more

Rated 5 out of 5 stars

They helped me get 2 tickets to the Barcelona vs. Espanyol match. The process was very easy and they did a great job setting expectations regarding timing of when tickets would be received. They sent... See more

Rated 5 out of 5 stars

We booked a trip to Liverpool through this organization for the Everton - Liverpool match. Everything was well-organized, with great communication via email. The hotel vouchers and match tickets arriv... See more


Company details

  1. Event Ticket Seller
  2. Sport Tour Agency

About P1 Travel

Written by the company

24/7 Event Emergency Hotline Event Guarantee Largest Official Ticket Reseller

P1 Travel gives you the opportunity to attend your favorite sports or music events anywhere in the world.

We ensure you of the best possible experience, thanks to our official partnerships with the biggest international football clubs, event venues, and sports tournaments.

With a wide range of official tickets and travel packages, we'll take you to the event of your dreams!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

10K reviews

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1-star

Replied to 94% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 4 out of 5 stars

Well organised

Very easy to book. Arrived at the hotel and booking was fine. We went to watch AC Milan and received our tickets the day before, very well organised and straightforward.
Our hotel (which was our choice out of the P1 selection) i would say wasn't ideal for visiting the San Siro. It was quite out of the way and not in an area of Milan that I would like to re-visit. We used the Metro to get around, i.e. into the main bit of the city and to San Siro, which was fantastic, however the hotel is a good 20-25 minute walk to the Metro station. I would definitely recommend P1 and would use them again if we plan another football trip.

March 20, 2026
Rated 5 out of 5 stars

Have used P1 Travel numerous times over…

Have used P1 Travel numerous times over the past 10 years, at both The London Stadium and Tottenham Hotspur Stadium.
Have always had a brilliant service and tickets have always arrived with time to spare before each match.
Really trustworthy.

March 22, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Everything from buying the tickets to entering the game went smoothly and just as promised. The seats were great also, really enjoyable experience!

March 21, 2026
Rated 5 out of 5 stars

2nd time I've used P1 in as many weeks

2nd time I've used P1 in as many weeks. Absolutely fantastic again. Tickets received 4/5 days before the game.hospitaliry at spurs stadium was amazing and our seats in the corner club were fantastic right next to the away fans.

March 19, 2026
Rated 3 out of 5 stars

Principally everything went right and…

Principally everything went right and good. You kept all your promises. But receiving the tickets exactly 1 day before (you said 1 to 3 days before), knowing that you habe to travel a few hundreds of kilometers with your child, makes one nervous. If you would have sent it 3 days before, you would have received 5 stars. In that case, sorry, only 3 stars.

March 20, 2026
P1 Travel logo

Reply from P1 Travel

Dear Massimo,

Thank you for your honest feedback. We’re happy to hear that everything went well overall and that we kept our promises, but we completely understand that receiving the tickets just one day before the event can feel stressful, especially when traveling a long distance with a child.

As mentioned on our website, tickets are usually sent 1–3 days before the event, as we depend on the official organizer for ticket release.
Please rest assured that you are always guaranteed to receive your tickets on time, as we are an official ticket partner.

We truly appreciate your feedback and will continue working on improving the experience for our customers.

We hope to welcome you again in the future and earn those 5 stars next time!

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