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Rated 1 out of 5 stars

Absolutely ridiculous treatment . I have applied 1 bedroom property for rent and unprofessional staff dealing with me begging and they cancel my application because I have told them I had a bad credit... See more

Company replied

Rated 1 out of 5 stars

I am a Leaseholder in one of the many properties that PACE own and it is just an ATM for them . They charge expensive Service Charges (for which they don't do anything) plus they add an arrangement fe... See more

Company replied

Rated 1 out of 5 stars

As other reviews clearly stated on Google and here... Pace are the most unprofessional, incompetent, dishonest, greedy and corrupt estate agencies I've ever came across. There is No Parking Enforce... See more

Company replied

Rated 5 out of 5 stars

I would like to just pass on my thanks to Keri Hodges who was my property manager whilst I rented a property through Pace. I cannot praise Keri enough for her support. Any quires or problems I may hav... See more

Company details

  1. Real Estate Rental Agency
  2. Property Management Company
  3. Real Estate Agency

Information provided by various external sources

Pace is an estate agent & letting agent for tenants & landlords in Southend on Sea, Leigh on Sea, Shoeburyness, Rochford and Westcliff. We also provide a range of effective and reliable services for leaseholders and freeholders such as block management in the South East. We are professional, ARLA & NAEA licensed property specialists. We pride ourselves in providing standards of individual care and service you will find second to none - in all aspects of property management, residential block management, sales, lettings and investment properties.


Contact info

2.1

Poor

TrustScore 2 out of 5

72 reviews

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Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Thank You Lauren

This is to say a very Big Thank You to Lauren Turner at PACE for excellent customer service, there were a few things in the house we rent that needed attention and Lauren was absolutely Amazing. The back door was sorted out without delay due to Lauren contacting the Landlord in super speedy time and when I mentioned having new Carpets Lauren dealt with this equally as fast and also contacted me by email every step she took to get this issue resolved asap. We now have a date for the carpets being fitted and this is all up to such a lovely, efficient and professional person Lauren Turner, Pace must be pleased to have such a star working for them. Kindest regards Marie Kerrik xx

November 3, 2021
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Rated 5 out of 5 stars

Viewing with Sophia

We had a viewing with Sophia, and she was very professional, knowledgeable and enthusiastic. We really loved the property as well, great experience so thank you.

September 14, 2021
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Rated 5 out of 5 stars

Efficiency

I'm very happy with how quickly my problem with the lights was sorted out. I had the electrician come round the same day. Very efficient.

June 22, 2021
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Rated 5 out of 5 stars

Lauren Turner ROCKS!

Following an unexpected and rapidly ensuing damp issue at my BTL property Lauren Turner did everything she could as quickly as possible for a prompt resolution. Even with CV19 restrictions etc in place I was really happy with how quickly everything was done.

June 9, 2021
Unprompted review
Rated 5 out of 5 stars

Very happy tenants

I have been a tenant of Pace for over a year now, and I am very happy with them. My property manager Lauren is very friendly, understanding and helpful. I have been able to ask her for whatever I needed and she has always been quick to respond, rectifying any property issues as fast as possible. I would definitely recommend them as an agent.

June 8, 2021
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Rated 5 out of 5 stars

Katie helped us with the whole process…

Katie helped us with the whole process and for a first move with my partner it was very well organized, plenty of communication and a gift was waiting for us on our moving in day. Would highly recommend Pace for their fantastic service.

March 25, 2021
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Rated 5 out of 5 stars

Sophia has been great from the very start

I had been struggling to find a property for a while until Sophia came along and made everything so quick and easy.
From showing me round a property to getting everything signed Sophia has been great and I have appreciated everything she has done for me so much, she has talked me through each step and been on the end of the phone for any queries I had.
I would highly recommend Sophia and PACE again and again.
Thank you so much

March 23, 2021
Unprompted review
Rated 5 out of 5 stars

Landlord Reference

The re-letting of my property was dealt with by Katie, Lauren and Jo. They were all very polite, helpful and professional. Calls and emails were responded to immediately and I was kept informed each step of the way. I am aware I am a very fussy and particular person so to impress me they have certainly worked hard.
Very impressed and pleased with the service given.

March 18, 2021
Unprompted review

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