Boxes arrived quick. Some had cosmetic damage but not structural damage so was able to use them as a sleeve is placed over them. A number of boxes (roughly 25) had not been folded/cut correctly and... See more
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See what reviewers are saying
Everything went very smoothly from ordering on-line to delivery. Very pleased with the choice of sizes and quality is good too. Have purchased from Packability before so know we are getting good qua... See more
Good eco packaging products from Packability. We use the brown paper self adhesive tape for all our shipping around the world. It's just as effective as the standard plastic tape and will biodegrade.... See more
Excellent service, easy transaction, prompt delivery and the product was exactly what was expected. A simple transaction and would be a sure 5 stars, but for one very minor issue. I called for help... See more
Company details
Contact info
Pleasant Road, Penllergaer, SA4 9WH , Swansea, United Kingdom
- 08456 439 975
- packability@packability.co.uk
- packability.co.uk
A good company to deal with
A good company to deal with. my only reservation is that they could do with a larger selection of products.
March 6, 2019
Unprompted review
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Easy to order and delivered quickly
Easy to order and delivered quickly. Good products
February 26, 2019
Unprompted review
Really happy with experience
February 13, 2019
Unprompted review
Very good service
February 8, 2019
Unprompted review
Not Happy... wet boxes
When placing my order, very easy to use.. this was the 2 stars.
The same afternoon I received a call to say that my boxes wouldn't be arriving the next day but the day after, no mention of returning my extra paid £20 for the next day delivery also that the size I ordered wouldn't be delivered as you don't have any, I would receive the size smaller, again no mention of a refund to the smaller boxes from paying you the larger size...
I was out working , to get a call from a delivery man asking me why im not answering the front door, I asked from where he was calling from, what are u delivering. Boxes ! It just so happened that it was pouring with rain and I was more than an hour away, I said your have to leave them by my porch, I was told that they are going to get wet and cant I make a plan ?.... A plan for boxes that I was told wouldn't be delivered on the day I requested, a plan I did not have as you should be arriving tom.. ? He said well I don't know anything about that, Clearly ! I said I cant make a plan for guessing when you may or may not turn up with cardboard boxes , which yes when I got home were indeed very very wet. Not happy , Wont be using your service any time soon.
February 4, 2019
Unprompted review
Reply from Packability
Hi Chris,
Sorry you were disappointed with your order. The boxes you ordered were an end of line reduced price box and had been discontinued so we were unable to supply that size. We offered an alternative box which were more expensive than the boxes you ordered on our website, so we charged you the price of the boxes you purchased at a discount. Our supplier did us a favour and actually delivered on the day you specified - the next working day. We were unaware you would not be available on site that day when we spoke to you. As your order was under £75 there would have been a £15 charge for guaranteed next day delivery. We will refund the £5.00 difference and apologies for not doing so immediately, this was an administration error.
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very prompt service
January 30, 2019
Unprompted review
Excellent customer service
Excellent customer service - friendly, efficient - we use them for all our packaging needs...!
January 19, 2019
Unprompted review
great website to do shopping
great website to do shopping, fast deliveries
January 17, 2019
Unprompted review
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Very happy
Very good customer service on the phone, straightforward and helpful.
We've never had a problem, if we did, I am confident they would put it right quickly.
January 9, 2019
Unprompted review
Very good communication and extremely…
Very good communication and extremely helpful when I realised I had made a mistake with my order.
December 21, 2018
Unprompted review
Great experience
Great experience - had a minor problem with the wrong item being delivered but the communication from Donna was outstanding and the replacement product came straight away and the uplift was smooth too! Thanks again :-)
December 17, 2018
Unprompted review
Great service and delivery.
December 14, 2018
Unprompted review
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Good quality packaging & delivery time
Good quality packaging. Delivery spot on
November 16, 2018
Unprompted review
Great company
Great company - brilliant communication and fast delivery.
November 12, 2018
Unprompted review
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This company provides great customer…
This company provides great customer service and an excellent product.
October 24, 2018
Unprompted review
I really like packability
I really like packability. Great service, much unlike my bus services (this also makes me very tired). I am not very good at squash unlike Packability which is really good at everything probably. I am the stationary manager. #Earlgreyforlife #Packabilityforlife
October 18, 2018
Unprompted review
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