The clue is in the review title. Packfleet make efficient delivery, whilst keeping the recipient totally informed by message, look effortless. I don’t know why more companies don’t use them. They t... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
This was my 3rd experience with Packfleet delivery services. Outstanding service. They provide advance notice of their likely delivery time (but then, so what you might ask, because many others do t... See more
Just had my delivery via packfleet, DHL delivery. Was impressed with the notifications and tracking information, was able to gauge roughly how long the driver would be. Would be even better if we ha... See more
My second experience of Packfleet, delivering my CheeseGeek parcel. On time, you get a one hour window and the option to specify (paid) the night before. Then an alert when the driver is close. Unlike... See more
Company details
Written by the company
Deliveries that actually deliver: We're on a mission to offer the best deliveries on Earth
Contact info
United Kingdom
- hello@packfleet.com
- packfleet.com
The best courier company I've come across
I have had several outstanding experiences with Packfleet. They are the best courier company available in my area. The communication from the company is great, I like how you can fill in an email with your details, instructions and whether you'll be home. The couriers from Packfleet have all been on time, friendly and professional. I also appreciate that they follow the access instructions.
Excellent service
Delivery company kept me up to date on arrival time, and followed the instructions I had given in relation to my 'safe place'.
The delivery man was polite and friendly.
Great service
Take note other delivery companies
Advance notice of delivery date followed by delivery time slot. On the delivery day you can track the named driver. The driver gave me enough time to get to my front door and did not leave the box on my doorstep.
Every delivery from this company has been the same high standard and I feel this should be achieved by their competitors.
Reliable delivery
Refreshing to have a delivery slot that is reliable! A very friendly delivery guy too
Made receiving a delivery into a pleasure!
Timely delivery, Feras was a lovely driver and super helpful - quite a difference from other lesser couriers!
cartoon-borders
Excellent service
Excellent service. Kept informed; arrived on time and followed instructions.
Always have my huge box of loo rolls…
Always have my huge box of loo rolls delivered by Packfleet. Today’s young man was extremely helpful and considerate. Thank you to him.
Packfleet deliver when they say they are going to
Packfleet are always great. They deliver on time and the guys are always helpful and friendly. Thank you.
Very happy
Very happy. Delivered on time and fully track-able like DPD. Excellent service
Very friendly and professional service
Very friendly and professional service. The live updates are very useful.
The delivery was timely
The delivery was timely, at the earlier part of the window which was ideal for me. The delivery guy was friendly, courteous and polite and actually handed me the parcel rather than leaving it on the floor.
My second experience of Packfleet
My second experience of Packfleet, delivering my CheeseGeek parcel. On time, you get a one hour window and the option to specify (paid) the night before. Then an alert when the driver is close. Unlike many others, actually rang the doorbell and waited for me to come to the door.
Fantastic service
Like a lot of other people, I’ve had plenty of negative experiences with other delivery companies. Packfleet were a breath of fresh air - communicative, punctual, friendly and professional. Great service and I would thoroughly recommend.
Easy and pleasant
Communication great. 1 hour window given and a live update given. Deliverer was courteous and friendly
A refreshing change from other companies
Retimed my delivery but they kept me informed and I could track progress. Driver rang the bell and handed me my parcel. A refreshing change from other companies. I'll be happy to have them deliver again
Really outstanding delivery all the way…
Really outstanding delivery all the way from purchase to delivery the process couldn’t have been simpler or easier. My parcels arrived safely on time and with plenty of advance warning.
Followed instructions and delivered on…
Followed instructions and delivered on time. It was easy to track the delivery online.
Great service
Great service
Regular updates
Timing accurate
On time
Good delivery company
Good delivery company, they give you a one hour slot and keep you informed of any delays. I use it for food deliveries so it's important that they deliver on the day it's expected and to my doorstep. Would recommend.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








