Pack Mule Reviews 631

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Pack Mule products are top-notch—reliable, durable, and built to last. The performance and efficiency of their electric vehicles have made a significant difference in our operations. Customer service... See more

Rated 5 out of 5 stars

We have been open here at FedEx Ground in Austell for 4 years and Pack mule has catered to our every need from rentals, repairs, and spare parts. A huge thanks to Jeff and Linda for always answering q... See more

Rated 1 out of 5 stars

This company in itself is a joke. The upper management is incompetent. They couldn't care less about their customers or employees. They will make tons of promises and pay you just enough to where you... See more

Rated 5 out of 5 stars

I never have a problem with getting what I ordered in less than two days. Always helpful with any questions concerning their equipment and products they sell. They respond back in a timely manner anyt... See more

Company details

  1. Manufacturer
  2. Business to Business Service

Information provided by various external sources

We know that our customers depend on us to provide equipment and support that is vital to the success of their mission critical operations. For this reason, we are dedicated to serving them with the very best products and service. We measure our success by the feedback our customers provide rather than by our profits. Although our customers tell us we already provide the best products, warranty, and service, we are constantly trying to do better. But don’t take it from us, please read what our customers say.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

631 reviews

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Rated 4 out of 5 stars

Responsiveness/Equipment is great

Responsiveness/Equipment is great.

Clarity in the whole process could be better. Pricing is a bit confusing, if an item is standard that it is included in pricing. But, in your quotes it a separate cost line item. Can be a bit confusing.

December 3, 2019
Unprompted review
Rated 5 out of 5 stars

Amazing experience

Wesley Int'l is an amazing company to work with. They know what they are doing, their product is outstanding, and the people that work there are excellent! I couldn't have had a better experience than I did while working with them.

November 25, 2019
Unprompted review
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Rated 5 out of 5 stars

I received a good customer experience…

I received a good customer experience with the recent order I placed with Wesley International/Pack Mule. My email were responded to promptly and it was an easy ordering process. I haven't received any complaints or issues from my customer.

November 12, 2019
Unprompted review
Rated 5 out of 5 stars

alsways amazing

i love dealing with pack mule and westley, they are always good in spirit and always have my parts in time .

November 8, 2019
Unprompted review
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Rated 5 out of 5 stars

Nice people.

Nice people.
Very quality carts.
Thanks!

October 29, 2019
Unprompted review
Pack Mule logo

Reply from Pack Mule

We appreciate your business.

Rated 5 out of 5 stars

right parts

right parts, fast shipping, friendly people what more is there

October 28, 2019
Unprompted review
Pack Mule logo

Reply from Pack Mule

Thank you for your business.

Rated 5 out of 5 stars

Service Plus

I want to Thank You for the great service and follow up on my orders.
I want to also point out great efforts
That Jeff S provided me on my question and orders. Always pleasant an very
Knowledgeable. He has always putting the customer first.
Appreciate you hard work.
Thank you
Gary Lambert
Account Manager

October 16, 2019
Unprompted review
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