Packsify App Reviews 

1,419
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 299 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the support team is extremely helpful, friendly, and always ready to quickly resolve any questions or issues. Consumers also love how simple the platform is to navigate, making in-game purchases much easier and saving money along the way. However, some people mentioned that setting up and fully understanding how the platform works can feel a little confusing or challenging at first. Fortunately, the customer care staff are exceptionally patient and always ready to guide users through the process step by step until everything runs smoothly.

What people talk about most

Customer service

Clients share positive opinions on customer service, highlighting that support agents are incredibly helpful,... See more

Service

Customers consistently note positive experiences with service, frequently highlighting the friendly, helpful... See more

Staff

People report positive experiences with staff, frequently highlighting their professional, kind, and patient... See more

User experience

Users describe positive interactions with user experience, highlighting how smooth, fast, and simple the... See more

Value for money

Customers had positive experiences with value for money, noting that it is a genuinely simple service to save... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Trustworthy app. I buy regularly Pink Gems for Evony. They are pretty fast and working on being faster time after time. If an issue occurs, the Customer Service will help you with the process.... See more

Company replied

Rated 5 out of 5 stars

I'm using this company to buy gameplay credits for SOC last 2 years, trusted site, good price, few cheap options to top up, fast delivery and overall very good and warm customer service. Recommending... See more

Company replied

Rated 5 out of 5 stars

Super reliable and friendly service! I started using Packsify not long ago, and honestly, I’m really impressed. At first, my email couldn’t receive the login code, but the support team stayed i... See more

Company replied

Rated 5 out of 5 stars

100% 5 star service. I have now used it for about a years time, and I have never been disappointed. They always deliver well before their estimated time, and costumer service is online and available... See more

Company replied


Company details

  1. Gaming service Provider

Written by the company

Packsify is the personal shopper for mobile gamers. We help players — especially high-spenders (“whales”) — save 10–35% on every in-game purchase, while keeping the process fast, safe, and simple. Instead of overpaying in the App Store or Google Play, customers place their orders through Packsify, and we deliver the same packs at a better value. Thousands saved per year: On average, whales who use Packsify reinvest $3,000-$5,000 annually back into their gameplay. Oftentimes, top whales save even more! Trusted by top players worldwide: Our community includes thousands of serious gamers who rely on Packsify for efficiency and fairness. Exclusive programs: Whale+ Lounge and VIP Club access for our most loyal clients, including special raffles, deals, and early access to new features.

Play Smarter, Stay Protected

Every purchase is safe, every order saves you money, and your account is protected by our unique Ban Protection Guarantee. We stand behind our service so you can focus on winning — not worrying.

Every purchase is safe, every order saves you money, and your account is protected by our unique Ban Protection Guarantee. We stand behind our service so you can focus on winning — not worrying.
Your trust and security come first. That’s why we offer a clear guarantee: Ban Protection Guarantee – All purchases are processed through official channels like Google Play or Apple App Store. They appear to publishers exactly like any other player transaction. If your account were ever permanently banned solely and directly because of a Packsify-processed purchase, we would compensate you with account credits or another agreed alternative. To qualify, you must provide the publisher’s documentation of the ban reason, records of all Packsify purchases, and proof you haven’t used cheats, bots, or other prohibited third-party services. This guarantee is a voluntary customer benefit, designed to give you peace of mind. Savings Guarantee – You will always save compared to in-game store prices. If you ever don’t, we’ll make it right. Service Guarantee – Every order is handled quickly and by a human, never by bots. If something goes wrong, our support team will resolve it. With Packsify, you save more, play smarter, and enjoy the peace of mind of knowing your account is protected.

Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Replied to 83% of negative reviews

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4.9

All reviews

(1,419)

289 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
evony

Rated 5 out of 5 stars

Trustworthy app and problem solving

Trustworthy app. I buy regularly Pink Gems for Evony. They are pretty fast and working on being faster time after time.

If an issue occurs, the Customer Service will help you with the process. If an add on is rightfull they will give it afterwards. My bad experience: I had 17 PG short but got 99PG extra: it is a little, but it is the solution that matters. Mistakes can always be made.

The Customer Service was really helpfull, patient and super kind. It took a few messages and around 30-45min when all was solved.

Thank you Packsify and thank you Customer Service.
Greetings!

September 2, 2026
Unprompted review
Packsify App logo

Reply from Packsify App

We appreciate you recognising that the fix is what counts when a slip happens. Being short on an order is not how it should go, but making it right and then some is exactly the standard we hold ourselves to. Thanks for the patience through those messages, Loenatic, and greetings back.

Rated 5 out of 5 stars

Tips, Pointers, and Improvements to the Website

***EVONY***

I give packsify 5 stars for the CS I give packsify 5 stars for the Customer support. They are wicked good at what they do and they are responsive and engaging. I have not had a bad experience to date. I Will however leave a few recommendations for the website that really should be improved on that I learned from this past experience.

1. Credit card companies if not using Revolut, whenever communicating with the Application and then the 3rd party application "Stripe" see whatever connection or hand shake happens and triggers fraud automatically. I am unsure why but after 6 hours on the phone with a credit company that is what they told me. And then even if the patron lifts the restriction it will then trigger the next level of fraud. This level will cause creditors to express to the patron that the need an ID Verification to lift the ban on the card. My recommendation would be to use a more trusted company, SSL Cert, or have stricter initial communication behind the scenes that wouldn't trigger "fake". Sorry if this is not 100% technical enough or drawn out I just deal with this and don't want any one to have to go through it.

2. have more options with higher % discounts with middle tier amounts. i.e. I wanted to spend 5,000$ USD but there was no option I could get the 1700$ option for 1500$ then it jumped to 10,000$ . So now to benefit from any of the deals I Have to make multiple purchases to hit my number. Also adding to this more time Packsify Reps have to spend logging into an account that could've done it in one swoop. More time the player is offline due to making multiple purchases. To me just seems like if there were more options patrons would knock out a lot more and not have to parse it out.

3. Get an app made for the app store for all types of phones. As awesome it is that the website is up and running it would be much more convenient to have an app.

Thank you for everything. These 3 items dont meant your site sucks. I love it. Just trying to think outside the box a little to help you grow for the future.

Respectfully,

name game name Evony Server Alliance I belong to
Adam (RedDawn81) Server 1708 NBS Alliance

August 31, 2026
Unprompted review
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Reply from Packsify App

Hey Adam, five stars for the CS means a lot, and honestly the feedback is the more valuable part, so thank you for putting the effort in. The payment-trigger friction, the middle-tier spend gap, and the app, we are taking all three seriously and passing them to the right people internally. Feedback like this from someone clearly invested is exactly how the service gets better. Appreciate you.

Rated 5 out of 5 stars

Great service!

I've had no issues at all and I am happy to support my favorite Evony You Tube creator, Mr. Yours.

May 25, 2026
Unprompted review
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Reply from Packsify App

Thank you for your review!

We're glad to hear everything went smoothly and that you've had a great experience with our service. It's wonderful to know we could help you support your favorite creator. Thank you for your trust and support!

Rated 1 out of 5 stars

Do not use packsify

Do not use packsify
They are not an authorised platform and evony takes action by removing items and restricting access to your account
This happened to me and they would not even refund. They are fraudulent. This review will hurt them more than my refund would have. Please do not give your log in details to packsify
Yes they were delivered but got taken because they were from an unauthorized platform

December 8, 2025
Unprompted review
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Reply from Packsify App

Hi Michelle,

We’re really sorry to hear about your experience, we understand how frustrating this must be, especially after the time and money you’ve invested.

After reviewing your case, we can confirm that the Pink Gems were successfully delivered to your account through the official store. The issue appears to have occurred later, when using those gems inside the game.

We recommend continuing with Evony support, as they are best positioned to review missing items or account-related issues. If you receive any update from them, please reach out to our support team and we’ll gladly take another look.

We genuinely appreciate your feedback and are here if you need anything further.

— Packsify Team

Rated 5 out of 5 stars

Works like a charm!

I started using Packsify with a recommendation for content creator RedEvony. So far i Like the prices and customer support. If they would make more options to win small credit, it might be a good advertisement within the players of Evony.

November 21, 2025
Unprompted review
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Reply from Packsify App

Hi Gokalp,

Thank you so much for the great review! 💙
We’re really happy to hear Packsify’s been working smoothly for you and that you’re enjoying both the prices and the support , that’s exactly what we aim for.

And thank you for the suggestion about adding more smaller credit options. That’s genuinely helpful feedback, and I’ve passed it to the team to consider for future updates. We’re always looking for ways to make things even more flexible for Evony players.

Appreciate you being with us, and if you ever need anything, we’re here for you!

Rated 5 out of 5 stars

reliable and friendly service

I heard about Packsify through Red Evony. I was initially quite skeptical because you had to submit your login details. Two or three weeks ago, I finally decided to give it a try and bought a small amount of coins. I’m very pleasantly surprised — the process is straightforward, and the support team is very helpful. I’ve been able to save quite a bit of money with Packsify, and I would definitely recommend it.”

November 14, 2025
Unprompted review
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Reply from Packsify App

Hi Alwine,

Thank you so much for taking the time to share your experience! 💙
We completely understand the initial hesitation; trusting a new service, especially one that requires login details, can feel like a big step. That’s why it means even more to us that you decided to give Packsify a try.

We’re really glad to hear the process felt smooth and straightforward, and that our support team was able to help along the way. Saving money while keeping everything secure and easy is exactly what we aim for, so your feedback truly made our day.

Thank you again for the recommendation and for trusting us, we’re always here if you need anything! 🙏✨

Rated 5 out of 5 stars

Started to use Packsify after recommendation of Red Evony

Started to use Packsify after recommendation of Red Evony. Offers nice discounts especially together with Revolut where you save another 3%.
Easy to learn how to use, intuitive. Time frames always kept and highly responsive customer support. Never had an issue. True value add for customers.

November 4, 2025
Unprompted review
Packsify App logo

Reply from Packsify App

Thank you so much, Graebsch! 💙
We’re really happy to hear Red Evony led you our way and that you’re enjoying the savings and smooth experience. We truly appreciate your kind words and trust in our service!

Rated 5 out of 5 stars

What took me so long!

I started using Packsify about 2 weeks ago, I wish I had started 2 years ago! I am saving $45 for each game pack that I buy. The process has been so smooth. You buy Packsify tokens that can then be used to buy in game credits, in my case Evony pink gems. I am now using them for all my in game pack purchases.

November 4, 2025
Unprompted review
Packsify App logo

Reply from Packsify App

Thank you so much, Rick! 💙
We’re thrilled to hear how much you’re saving and that everything has been smooth. It’s great to know you’re enjoying Packsify for your in-game purchases, we’re lucky to have you with us! 🙏

Rated 5 out of 5 stars

Safe and service-oriented company

I use packsify in the game Evony Kings return. I have been using it for a short time and am very happy with the service and quality. Service-minded employees and a safe company, and gives me more for my money than if I were to buy the same packs directly in the game. I have already recommended this to several of my friends

October 28, 2025
Unprompted review
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Reply from Packsify App

Thank you so much, Cicilie! 💙 We’re thrilled to hear you’re happy with both our service and quality. It’s great to know you feel safe and are getting more value for your money. We truly appreciate your trust, and your kind recommendations mean the world to us! 🙏

Rated 5 out of 5 stars

Evony on iOS

I have been playing Evony for some time on iOS, i finally took the plunge and bought through pacsify, it was easy and provided good savings!

October 22, 2025
Unprompted review
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Reply from Packsify App

Thank you, Fabio! 😊 We're so glad you decided to give Packsify a try and that you found the process easy and the savings worthwhile. We truly appreciate your trust and hope you keep enjoying your Evony experience with us! 💙

Rated 5 out of 5 stars

It works and it’s safe

At first, I was quite skeptical and did some research before giving Packsify a try. After seeing so many positive reviews, I finally decided to test it out — and honestly, I’m really glad I did.

I’ve now used Packsify twice, bought credits, and used them for Evony. The only thing that made me a bit nervous was the part where they need to log into your account to load the pink gems — but both times everything went smoothly. Within just a few minutes, I got a message, and the pink gems were added successfully.

Nothing strange ever happened afterward — no unauthorized logins or anything suspicious. Everything felt completely safe and professional.

I’ll definitely keep using Packsify because the prices for pink gems are unbeatable compared to buying them directly in-game.

Huge thanks to the Packsify support team for being fast, friendly, and reliable. Keep up the great work!

October 17, 2025
Unprompted review
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Reply from Packsify App

Thank you so much, Rebin! 💙 We're really happy you took the leap to try Packsify and even more glad to hear everything went smoothly. Your trust means a lot to us, safety, reliability, and transparency are always our top priorities. We truly appreciate your detailed feedback and support. Our team will keep working hard to make every experience just as smooth and secure! 🙌

Rated 5 out of 5 stars

It Works

Honestly, if you're going to play p2w games, services like these will save you tons of money.

Used them for the first time today and it went well. Will up the numbers. Red evony suggested them and it seems like a good call.

August 30, 2025
Unprompted review
Packsify App logo

Reply from Packsify App

Thank you, Eric! 🎮
We’re glad to hear your first experience went smoothly and that you’re already seeing the value in the savings. It means a lot that Red Evony recommended us, and we’re happy you decided to give Packsify a try. We look forward to helping you keep “upping the numbers” while saving along the way!

Rated 5 out of 5 stars

First Purchase with packsify

Completed my first purchase with Packsify for Evony. I was a little worried about the process, but Packsify really did make the process easy. I had Phoenix on chat with me the whole way and took me through the steps. Making the account and setting the whole thing up did take 13 min (yes i timed it :)) but thats mostly cause i was a bit slow.

I tried with a small transaction, but right after getting this, will follow this up with another bigger transaction!!!!!! Thank you Packsify for helping me make my money do more in the game :)

August 22, 2025
Unprompted review
Packsify App logo

Reply from Packsify App

Hi Ali,

Thank you so much for trusting Packsify with your first purchase! 🎉 We’re glad Phoenix could guide you through the process and make it easy. It’s great to hear you’re already planning a bigger transaction, that means a lot to us. We’re here anytime you need support, and we’ll always do our best to help you get more value out of your game.

Rated 5 out of 5 stars

Every little bit helps!

I use this service for Evony. The people are helpful if you run into a snag, which I did, and we worked it out. You save about 5% if you are using a credit card, more if you are using the other payment methods. Once your transaction is complete. it's very handy to use the Pink Gems for in-game purchases.

July 12, 2025
Unprompted review
Packsify App logo

Reply from Packsify App

Thanks so much, Lawrence! 🙏 We're glad to hear you found the service helpful, especially when you hit a snag, we're always here to sort things out quickly. Saving a bit and making the most of your Pink Gems sounds like a win-win! Appreciate you taking the time to share your experience with others.

Rated 5 out of 5 stars

I’m using the service from Packsify…

I’m using the service from Packsify regularly for the game Evony and have to say it’s outstanding. Very fast process, great support and easy handling. All of Packsify staff I came in contact with were extremely helpful!

May 24, 2025
Unprompted review
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Reply from Packsify App

Thank you so much for your trust and fantastic review, Olt! 🚀 We're thrilled to hear you're happy with Packsify, especially for your game Evony. If you ever need assistance, our team is always here to provide fast support and help you at every step. Enjoy and happy gaming! 🎮🎉

Show reviews in all languages. (1,419 reviews)

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