packsmart.dk Reviews 

523
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 79 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its impressively fast shipping and efficient order processing. Many people appreciate the high quality of the products and the wide selection available, making it easy to find what they need. Reviewers also highlight the excellent service, noting the helpful and friendly staff who provide exceptional support. The overall purchasing journey is described as smooth, from easy website navigation to reliable packaging. Many consumers particularly value the thoughtful inclusion of personalized notes in their packages, which adds a special touch to their orders.

What people talk about most

Delivery service

Reviewers consistently express satisfaction with the delivery service, frequently highlighting fast shipping... See more

Product

Reviewers highlight positive aspects of product, consistently praising the high quality and good value for... See more

Service

Clients share positive opinions on service, with many reviewers expressing satisfaction with the overall... See more

Quality

People report positive experiences with quality, consistently praising the high quality of products and gear... See more

Order

Consumers express high satisfaction with the ordering process, noting it is super easy, smooth, and clear... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It wasn't easy finding a european shop that carried the bag i wanted which is why i was happy to find packsmart. There were internal delays with the shipping firm (the shipping firm just hadn't proces... See more

Company replied

Rated 5 out of 5 stars

I recently ordered from Packsmart.dk and I’m absolutely impressed! The stock information was 100% accurate, so I knew right away the items were available. The shipping was incredibly fast – much qui... See more

Company replied

Rated 5 out of 5 stars

I really like your website and product selection (if you could add Able Carry products that would be great)! The ordering process was smooth, the shipping fast / well packed and I really love the pers... See more

Company replied

Rated 5 out of 5 stars

Great service, great site, I recommend! Many choices of bags and equipment, EDC organization. Very correct prices , availability and fast shipping with a touch of customization. Thank you again for... See more

Company replied


Company details

  1. Bags and Luggage Store
  2. Bag Shop
  3. Handbags Shop
  4. Leather Goods Store
  5. Outdoor Clothing and Equipment Shop

About packsmart.dk

Written by the company

Velkommen til packsmart.dk.

Hos Packsmart tilbyder vi et eksklusivt udvalg af tasker og rejseudstyr. Vi gør os umage for at udvælge de bedste mærker fra hele verden og gøre dem tilgængelige for dig. Vi er autoriseret forhandler af mærker som Alpaka, Bellroy, Evergoods, Matador Equipment, Eagle Creek, Peak Design og mange flere. Vores ambition er ikke at have verdens største udvalg, men at sammensætte et sortiment, hvor hvert produkt er nøje udvalgt for sin funktion og kvalitet.

✔ Levering 1-3 hverdage
✔ Fri fragt over 499 DKK
✔ 60 dages returret
✔ Support alle hverdage kl. 9-16

Hvis du har spørgsmål, er vi altid klar til at hjælpe. Du kan ringe til os på +45 30 40 80 72 alle hverdage (kl. 9–16) eller skrive til kundeservice@packsmart.dk. Vi bestræber os på at besvare alle henvendelser inden for 12 timer.


Contact info

5.0

Excellent

TrustScore 5 out of 5

523 reviews

5-star
4-star
3-star
2-star
1-star

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5.0

All reviews

(523)

184 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Overall great experience

Friendly and helpful staff, good prices, fast delivery and overall great experience!

October 2, 2024
packsmart.dk logo

Reply from packsmart.dk

Hi Tobias

Thank you so much for the kind words! That truly means a lot to us.

Have a great evening😊

Best regards,
Julius

Rated 5 out of 5 stars

Super fast shipping and delivery

Super fast shipping and delivery, product matching expectations, and a nice note in the package.

October 2, 2024
packsmart.dk logo

Reply from packsmart.dk

Hi Natalia,

Thank you so much for taking the time to leave us a review! We really appreciate that. I’m super happy to hear that you’re satisfied with both the product and the delivery time.

Have a great evening😊

Best regards,
Julius
Packsmart

Rated 5 out of 5 stars

Fantastic store

Great availability of products, quick shipment, definitely recommend.

February 25, 2024
packsmart.dk logo

Reply from packsmart.dk

Hi Lukasz

Thank you so much for your kind words and for taking the time to leave us a review! We really appreciate it. I'm so happy to hear you had a good experience with us.

Wishing you a wonderful day!

Best regards,
Julius
Packsmart

Rated 5 out of 5 stars

Super god service og levering indefor…

Super god service og levering indefor 24 timer! tuisnd tak!

September 5, 2024
Unprompted review
packsmart.dk logo

Reply from packsmart.dk

Hej Philip

Tusind tak for anmeldelsen! Den sætter vi virkelig stor pris på. Dejligt at høre, at du er tilfreds med vores service.

Ha’ en rigtig god dag☀️

Bedste hilsner
Julius
Packsmart

Rated 5 out of 5 stars

My experience was exceptional

My experience was exceptional from start to finish. The product selection was outstanding, and the customer service exceeded all expectations, handling the exchange process seamlessly. I truly wish every online store could offer this level of quality and care.

August 12, 2024
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Reply from packsmart.dk

Hi Kamil

Thank you so much for taking the time to leave such a thorough review, and not least for the kind words. That really means a lot to us! I’m so happy to hear that you have been satisfied with our service.

Thanks again and have a wonderful day🙏

Best regards
Julius
Packsmart

Rated 5 out of 5 stars

Packsmart

Packsmart is the best.

August 2, 2024
packsmart.dk logo

Reply from packsmart.dk

Hi Oleksii

Thank you so much for the kind words! That means a lot. I’m so glad to hear that you had a good experience with us.

Have a great weekend😊

Best regards
Julius
Packsmart

Rated 5 out of 5 stars

Good experience

Good experience. All went smooth. Excellent quality of merchandise. Delivered as expected.

July 28, 2024
packsmart.dk logo

Reply from packsmart.dk

Hi Oscar

I’m super happy to hear that you’re satisfied with the products and had a good experience with us. We really appreciate you taking the time to give us a review. Thank you so much!

Have a great day.

Best regards,
Julius
Packsmart

Rated 5 out of 5 stars

Great Experience

Great service, great products, quick shipment. Search no more and buy at Packsmart.dk!

July 16, 2024
packsmart.dk logo

Reply from packsmart.dk

Hi Antonio

Thank you so much for the kind words and for taking the time to leave a review - we really appreciate that. I’m super happy to hear that you’ve had a great experience!

Have a nice day😊

Best regards,
Julius
Packsmart

Rated 5 out of 5 stars

God kommunikation

God kommunikation, hurtig levering 😊

February 23, 2024
packsmart.dk logo

Reply from packsmart.dk

Hej Britta

Jeg er rigtig glad for at høre, at du har haft en god oplevelse hos os, og tusind tak fordi du deler den😊 Du må have en rigtig god weekend.

Bedste hilsner
Julius
Packsmart

Rated 5 out of 5 stars

Very satisfied!

Very satisfied with the product and the swift delivery!

January 12, 2024
packsmart.dk logo

Reply from packsmart.dk

Hi Kate

Thank you so much for your review - that really means a lot. I’m super glad to hear that you’re satisfied with the product and our service. Have a nice weekend😊

Best regards
Julius
Packsmart

Rated 5 out of 5 stars

Fast delivery and great quality…

Fast delivery and great quality products. Will definitely order again from here. Highly recommend.

August 11, 2023
packsmart.dk logo

Reply from packsmart.dk

Hi Emma

Thank you very much for your review - I’m super happy that you had a great experience shopping at Packsmart.

We’re looking forward to welcoming you again😊

Best regards
Julius
Packsmart

Rated 5 out of 5 stars

Very fast and professional

Very fast and professional. Items were well packed and protected.

May 21, 2023
packsmart.dk logo

Reply from packsmart.dk

Hi Javi

Thank you so much for your review - it’s great to hear that you had a pleasant shopping experience and was satisfied with the delivery time and packaging😊

Best regards
Julius
Packsmart

Rated 5 out of 5 stars

Handwritten card is a great touch

Handwritten card is a great touch. Loved it very much, thanks! Super fast shipping!

March 28, 2023
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Reply from packsmart.dk

Hi Ivan

Thank you so much for your review. It really means a lot to us that you are satisfied with our service - and so glad to hear that you liked the handwritten card.

Thanks a lot for your support. Have a nice day😊

Best regards
Julius Gulmann

Rated 5 out of 5 stars

Product received as advertised

Product received as advertised. Smooth and fast transaction and delivery. What surprised me was the personal card note included which made my day! I will not hesitate to order again and recommend to family and friends to buy the products they offer!

February 8, 2023
packsmart.dk logo

Reply from packsmart.dk

Hi Zander

Thank you so much for your review. It really means a lot to us that you are satisfied with the product and enjoyed shopping at Packsmart. It’s so great to hear that you won’t hesitate to recommend us and return to our store – you are always more than welcome.

Thank you so much, and have a great day😊

Best regards
Julius Gulmann
Packsmart

Rated 5 out of 5 stars

The only website where I could find…

The only website where I could find Peak Design backpack in Denmark. Fast delivery, overall pleasant shopping experience. Would be great to see bigger assortment of the goods in the future.

November 21, 2022
packsmart.dk logo

Reply from packsmart.dk

Hi Olga

Thank you so much for your review. We are very happy to hear that you enjoyed shopping at Packsmart. We are definitely looking to expand our assortment of Peak Design and other brands in the future😊

Thanks for your support.

Best regards
Julius Gulmann

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