When the four Paw Paw arrived, they were badly bruised and mainly inedible. They had been placed loosely and open in a box with no packaging support, thus, they obviously banged around (against one... See more
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See what reviewers are saying
The fruit and veges were lovely, colourful and fills the gap when feeling peckish, my family really enjoyed it all. The food was healthy, nutritious and so delicious, served my family well through out... See more
Company replied
Terrible, missed order items, no one answers the phone, lady who finally did said she is from the shop which is different, her name is kiran, I’ve been excitedly waiting for the scotch steaks to arriv... See more
Company replied
I have been the fortunate recipient of over 5 of these beautiful baskets in the last few years . Sent by a friend in London who wanted to send me something healthy and interesting. I have had two o... See more
Company details
- Gourmet Grocery Store
- Corporate Gift Supplier
- Gift Basket Store
- Grocery Delivery Service
- Grocery Store
- Wine Store
Written by the company
Your Grocery Store & More! Local Produce, Export Quality Meat, Deli, Beer, Wine & Groceries. What makes us different is we don't only have the brands you'd expect in a Supermarket, but we have specialty items (Gluten Free, Organic, Dairy Free, Gourmet, Artisan) that can make the difference to your cooking masterpiece. Add Barista Coffee, Award winning Gelato Ice Cream, Flowers & Gourmet Gift Boxes.... why wouldn't you want to stop in? Did I mention easy free Parking!
Contact info
Corner of Linwood and Blackbridge Roads, Karaka, 2580, Auckland, New Zealand
- +64 9 291 9364
- karaka@kennerley.co.nz
- paddocktopantry.co.nz
2.9
Average
235 reviews
Replied to 33% of negative reviews
Typically replies within 24 hours
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Great delivery
March 11, 2022
My order was delivered super fast
My order was delivered super fast - I was really really impressed!
March 10, 2022
Had to go into isolation unexpectedly
Had to go into isolation unexpectedly. Ordered a box of fruit, eggs, bread, etc, that was delivered the next day. Life saver - not to mention beautiful food. Highly recommend.
March 7, 2022
Reply from paddocktopantry.co.nz
Amazing to hear that we could help in such a tight spot! Hope that you're feeling better!
Excellent service in these covid times
Excellent service in these covid times. The fruit basket was well received and arrived exactly when I requested. Thankyou 😌
March 7, 2022
Reply from paddocktopantry.co.nz
Great to hear that we could help and that everything arrived exactly as expected. We look forward to helping you again in the future :)
Amazing service as always!
March 7, 2022
Friendly and helpful service
The team at Paddock to Pantry were very helpful, directing me onto the product that suited me best.
March 6, 2022
I made my purchase on line and also…
I made my purchase on line and also spoke on the phone to them, always find them to be very helpful and they go that extra mile to make sure you are happy,
Would highly recommend them they are excellent in every way
March 2, 2022
Reply from paddocktopantry.co.nz
Thanks for taking the time to write such great feedback Annette, we really appreciate it!
Lovely gift basket which was delivered…
Lovely gift basket which was delivered exactly on the day I asked when ordering. The quick communication on email from staff was friendly and professional. Would highly recommend Paddock to Pantry for sending that something special✔
February 20, 2022
Reply from paddocktopantry.co.nz
So happy to hear you had a great experience Tracey, thanks for taking the time to share your feedback. We look forward to helping you again in the future :)
Great birthday present!
The present looked great, delivery was on time and very well received by the birthday girl.
February 20, 2022
Reply from paddocktopantry.co.nz
Thanks for the great feedback Kerry, we look forward to helping you again :)
Always excellent
February 19, 2022
Quality
Very happy with the quality of the basket I got for my partner
Arrived super quickly
February 19, 2022
i bought from Australia for my daughter…
i bought from Australia for my daughter n family in NZ! it was lovely although i didn’t see any bananas in it and the fruit didn’t last very long! would order again though! thank you
February 10, 2022
Reply from paddocktopantry.co.nz
Thanks for your feedback Michelle, we're glad to hear we could help send a lovely gift to your daughter :)
The fruit included in the basket changes depending on what the best is that we have in store on that day. If our bananas aren't up to scratch, they'll be replaced with something else! Currently we're sending out a lot of locally grown stonefruit which is delicious.
We look forward to helping you again in the future.
great and easy service to order gifts…
great and easy service to order gifts for my team, thank you!
February 10, 2022
I ordered the Pink gift pack for a…
I ordered the Pink gift pack for a birthday present and it had exceeded my expectations. The delivery of package was as promised and was so much nicer than the photo. Really great & will definitely order again
February 7, 2022
Reply from paddocktopantry.co.nz
Amazing to hear, thanks Liz!
Always had wonderful service from…
Always had wonderful service from Paddock to Pantry.
Amazing that gift left Auckland at midday Thurs & delivered to Christchurch next day Friday at 10.10 AM. Incredible !! Thank you
February 5, 2022
Disappointed
This is the first time I have been on hand to see the delivery, although i have used your site several times. I thought that a Bottle of Champagne that retails at about $50 and a small block of chocolate in a cracker for $99.00 was fairly over priced. Disappointed to say the least.
Cheers
Jackie.
January 10, 2022
Reply from paddocktopantry.co.nz
Hi Jackie,
Thanks for passing on this feedback.
The House Of Chocolate cracker included is premium hand-crafted chocolate which retails at a much higher price than standard chocolate. In addition to this, the cost needs to factor in the other elements of this gift including the wooden gift box, wood wool and our staffs time to make the box.
Our ambition is to create products that are fairly priced. After taking into consideration all of the elements involved we hope that you can appreciate that it's more than just the cost of the champagne and the chocolate that we need to cover as a small business.
We appreciate your support and thank-you for your order,
Viv
Unfortunately the cap on the room…
Unfortunately the cap on the room deodoriser was not secure and by the time the hamper was delivered to my son and family, the liquid had spread throughout the hamper. I was extremely disappointed, though some of the goods were retrievable.
January 7, 2022
Reply from paddocktopantry.co.nz
Hi Sarah,
We're incredibly sorry that this has happened and appreciate that this isn't the impact that you want your gift to have on arrival.
Our team has emailed you to follow-up with more information to remedy the situation.
Thanks,
Viv
An excellent and reliable gift service.
My son lives in Auckland and I have used Paddock to Pantry on two occasions now. The first was for his birthday in October and more recently a present for Christmas. I am very impressed by the service provided. The gifts were excellently presented, delivered on time as requested and the quality of the produce looked superb and I am told they were indeed and greatly appreciated. I will have no hesitation in using the company again as it makes present buying for family in New Zealand so easy and reliable. Many thanks for an excellent service.
John Stanton.
January 3, 2022
Reply from paddocktopantry.co.nz
Thanks so much for taking the time to feedback John - reviews like this make our day! We look forward to helping you again in the future.
Recipient was very pleased with the…
Recipient was very pleased with the gift! Thank very much.
January 1, 2022
I’m still not sure if my gift box was…undelivered
I’m still not sure if my gift box was delivered, I haven’t received confirmation. I had requested delivery for the 22nd December, & was contacted by the courier driver, the following week, as he could not find the address. 🤷🏻♀️
January 1, 2022
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