Reply from PadelOnline
Thank you for your review.
We’re pleased to hear your order was delivered on time and that you’re happy with the service. We really appreciate you taking the time to share your experience.
Kind regards,
The PadelOnline Team
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Written by the company
PadelOnline is your dedicated destination for premium padel equipment, apparel, and accessories. As a trusted UK-based authorised retailer, we’re committed to offering 100% genuine products from the world’s leading padel brands Adidas, Nox, GoldenPadel and more. We work directly with manufacturers to ensure you receive the highest quality gear backed by full UK and EU warranties. Whether you're a seasoned player or just picking up a racket for the first time, our team is here to support your journey with expert advice, exclusive offers, and exceptional customer service. With secure shipping options across the UK and Europe, a loyalty rewards programme, and hassle-free returns, PadelOnline aims to be the go-to hub for every padel player.
Contact info
PadeOnline UK, HA7 1JS, Stanmore, United Kingdom
- 02089516080
- sales@padelonline.uk
- padelonline.uk
Advertisement
Delivered on time and happy with goods
January 16, 2026
Reply from PadelOnline
Thank you for your review.
We’re pleased to hear your order was delivered on time and that you’re happy with the goods. We really appreciate you taking the time to share your experience.
Kind regards,
The PadelOnline Team
Competitive pricing and quick delivery
Happy with my purchase, competitive pricing and quick delivery.
December 8, 2025
Reply from PadelOnline
Thank you for taking the time to leave a review.
We are pleased to hear you were happy with the competitive pricing and quick delivery. Providing great value alongside a smooth, reliable service is always our aim.
We really appreciate your support and look forward to assisting you again in the future.
Kind regards,
The PadelOnline Team
Fast and simple delivery at an…
Fast and simple delivery at an excellent price.
December 26, 2025
Unprompted review
Reply from PadelOnline
Thank you for your feedback.
We’re delighted to hear the delivery was fast and straightforward, and that you were happy with the price. Thank you for choosing PadelOnline and for taking the time to leave a review.
Kind regards,
The PadelOnline Team
Reply from PadelOnline
Dear Alison H,
Thank you for your feedback.
We’re pleased to hear you were happy with the price and fast delivery. Thank you for taking the time to leave a review and we look forward to supporting you again soon.
Kind regards,
The PadelOnline Team
Advertisement
Great product
Great product. Good price. Good comms and delivery. Enormous boxing !!
December 10, 2025
Reply from PadelOnline
Thank you for your great feedback.
We’re pleased to hear you were happy with the product, pricing, communication and delivery. We do appreciate the note regarding the packaging. While it can sometimes appear excessive, the larger boxing is used to ensure padel rackets arrive safely and protected in transit.
Thank you again for taking the time to leave a review.
Kind regards,
The PadelOnline Team
Reply from PadelOnline
Thank you for your kind feedback.
We’re delighted to hear you were happy with the service and quick delivery. Your recommendation is greatly appreciated and we look forward to assisting you again in the future.
Kind regards,
The PadelOnline Team
Reply from PadelOnline
Dear Carole,
Thank you for your kind review! 🌟 We’re so pleased to hear you found our delivery quick and the price just right. We look forward to helping you again soon!
Best regards.
The PadelOnline Team
I order one shoes and I was in a hurry…
I order one shoes and I was in a hurry and my order arrived on time thank you 🙏🏻
It’s my first time and very good experience 🙏🏻😻
September 16, 2025
Reply from PadelOnline
Thank you so much for your kind words and for choosing PadelOnline for your first order! 🙌 We’re delighted to hear your shoes arrived on time and that you had a great experience shopping with us. We look forward to serving you again soon!
– The PadelOnline Team
Advertisement
Reply from PadelOnline
Hi Will,
Thank you for your review! We’re so pleased to hear you were happy with the quick service and competitive price. We look forward to serving you again soon for all your padel needs.
Best regards,
The PadelOnline Team
Reply from PadelOnline
Hi Richard,
Thank you for the fantastic feedback! We’re delighted you’re pleased with the range of choice, quality padel products, and speedy delivery. We really appreciate your support and look forward to helping with your next game upgrade.
Best regards,
The PadelOnline Team
Superb service from Padelonline!
Just getting into Padel and wanted to make sure I had the right kit. From advice through to buying the customer service was amazing, helping me choose the best beginner kit to make sure I'd enjoy myself with mates and get the best out of it. A Nox Padel, balls and backpack to start with, I know for sure who to come back to for the best online!
June 27, 2025
Unprompted review
Reply from PadelOnline
Hi Oliver,
Thank you so much for taking the time to leave such a fantastic review!
We’re delighted to hear that your first steps into the world of padel were supported by our team. It’s great to know you felt confident with the advice and guidance we provided – getting the right gear from the start really does make all the difference when it comes to enjoying the game with friends.
Your Nox racket, balls, and backpack combo is a brilliant choice for beginners, and we’re thrilled to be part of your padel journey. We truly appreciate your kind words and look forward to helping you again as your game evolves!
Best wishes,
The PadelOnline Team
#PlayOptimised
Excellent Service from PadelOnline!
I had a fantastic experience purchasing from PadelOnline. From start to finish, the service was professional, friendly, and efficient. The website was easy to navigate, the product selection was impressive, and I found exactly what I was looking for.
What really stood out was the customer support – quick to respond, helpful with product advice, and genuinely keen to make sure I was satisfied. My order arrived on time and in perfect condition, with great packaging and clear tracking updates throughout the process.
It’s refreshing to deal with a company that clearly values its customers. I’ll definitely be shopping with PadelOnline again and highly recommend them to anyone looking for quality padel gear and top-tier service.
June 20, 2025
Unprompted review
Reply from PadelOnline
Hi Nik James,
Thank you for your incredible review – we truly appreciate your thoughtful feedback!
It’s fantastic to hear that every part of your experience, from browsing to delivery, met your expectations. We work hard to ensure our website is easy to use, our product range is well-curated, and our customer service remains as responsive and knowledgeable as possible — so it’s rewarding to know this came through.
We’re especially pleased that our support team could assist you with the right advice, and that your order arrived promptly and in perfect condition. It’s feedback like yours that motivates us to keep going that extra yard for every customer.
We look forward to welcoming you back to PadelOnline again soon!
Best regards,
The PadelOnline Team
#PlayOptimised
Advertisement
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.