Padioliving.com Reviews 6

TrustScore 4 out of 5

4.1

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Company details

  1. Home Goods Store
  2. Furniture Accessories
  3. Garden Furniture Shop

Written by the company

We're a UK-based, independent small business who specialise in Indoor-Outdoor Living. Our wide collection of products ranges from Fire Pits, Outdoor Sofas & Garden Ornaments, to Electric Fires and plenty more! We're always updating and building our portfolio of products through working with high-quality, UK suppliers.


Contact info

4.1

Great

TrustScore 4 out of 5

6 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 2 out of 5 stars

Misleading Discount Offer

I came across Patio Living via a Google search seeking to buy a cover for a large cylinder of patio gas connected to our BBQ. £50.00 off your first purchase was the headline message. The RRP was £200.00, expensive however I was prepared to pay £150.00 for a high end product. Sadly, this headline discount never materialised so I called several times, left messages. However, no response so I eventually emailed flagging the misleading headline discount issue. I received a reply saying that the £50.00 discount only applied to purchases of £500.00 or more. I was given a discount of 10% so paid in the end £180.00. Their response also said that they had raised the issue with their website team so that they could correct it. So, in summary, fantastic product, we love it. However, very misleading web discount offer message. And disappointed not be given a larger discount for flagging the issue which they have now put right, saving them, doubtless, from a lot more complaints.

John Baker,
Warwickshire

July 19, 2022
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Rated 5 out of 5 stars

Padio Living

First time customer, excellent service, would recommend

June 23, 2021
Padioliving.com logo

Reply from Padioliving.com

Thanks very much for the kind words and for shopping with Padio Living!

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