Overall it is a nice watch. But I did find a tiny chip/scratch in watch case, at 8 o’clock position. Contacted customer service for possible exchange. Got really quick reply, but it seems from AI, no... See more

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Company details
- #5 of 11 best companies in Watch Manufacturer
- #78 of 121 best companies in Fashion Accessories Store
- #44 of 57 best companies in Jewelry Designer
- #30 of 38 best companies in Jewellery Manufacturer
- #122 of 157 best companies in Jewelry Store
- #36 of 46 best companies in Watch Store
About Pagani Design Official Store®
Written by the company
Our Specialization
We specialize in offering tribute watches to the most recognized brands and the most iconic models, combining exceptional quality with a price unmatched in the market. We have a wide selection of watches. With every purchase of a watch with 20mm band width, we give away a set of leather straps including pins and a tool to facilitate the change of straps.
High-Quality Movements and Features
We assemble automatic and quartz movements of the highest quality, such as the automatic movements Seiko NH35, Seiko NH34, Seiko NH36, Seiko NH39, and quartz movements such as the Seiko VK63 and Seiko VK64. Our watches feature luxury qualities such as: 120 click rotating bezels, sapphire crystal with anti-reflective treatment, ceramic bezel, 316L stainless steel and water resistance of 30BAR/300M. We are accredited by Online Trust Organization, which guarantees that our business practices are safe and transparent.
Payment Methods and Customer Service
We accept multiple payment methods, including PayPal, Amazon Pay, Klarna, Credit Card, Apple Pay, Shop Pay and Google Pay. We strive to provide top-notch customer service, making sure your shopping experience is smooth and satisfying. Our mission is to provide our customers with stylish and functional watches that complement their lifestyle. We believe in the perfect combination of quality and affordability, offering products that not only stand out for their design, but also for their performance. If you have any questions or need assistance, please do not hesitate to contact us. We are here to help you and make sure you are completely satisfied with your purchase.
The Best Hedges in the Market
Written by the company

- 14-day no-obligation return policy
- Your satisfaction is our priority. We offer a 14-day, no-obligation return policy so you can shop with peace of mind. If for any reason you are not satisfied with your purchase, you can easily return it.
- We respond in less than 48 hours
- Solve your doubts quickly. We are committed to answer all your queries in less than 48 hours, providing effective solutions and constant support.
- Free shipping on orders over $50.
- Receive your order at no additional cost on purchases over $50. We ship worldwide, ensuring that our watches reach you quickly and safely, no matter where you are.
- Original and latest version products
- We offer only original watches and in their latest version (we do not stock old or discontinued versions). We guarantee authenticity and quality in every Pagani Design watch you buy from us.
3 Years Full Warranty
Enjoy your Watch without Worries

Contact info

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Stress free & excellent quality
The ordering process is very easy, and when I enquired about my order at the early stages, answers were prompt and factual. The overall delivery took a little longer than I expected, but still completed within the stated timescale, so this says more about me! The watch was very well packaged, in perfect condition, and of excellent quality.
Manufacturing tolerance
Manufacturing tolerance
It's very poor. I have images showing a discrepancy in the hour hand, and they told me it was normal, even though the hour hand is almost at the halfway mark when the minute hand is at +12.
They took 10 days to respond to my complaint, only to say it's within "manufacturing tolerance."
Seconds hand on both watches not…
Seconds hand on both watches not working still waiting for response from them. Send multiple emails .
Terrible customer service and…
Terrible customer service and after-sales support: immediately after purchasing, I requested an upgrade with the NH34 movement (obviously paying the difference), but no one responded for at least 6 days. Clearly too late! The watch was shipped, the one with the wrong movement arrived at my house, and I immediately asked to return it. Another week has passed, and my return request is still "under review."
Purchased a Drayton watch as soon i…
Purchased a Drayton watch as soon i received it it was poor quality so requested a refund company said we will get back to you and a week later they telling me fill in the return form when I already done it they don't want to send me the address so I can send this cheap quality watch back
I was skeptical at first but after…
I was skeptical at first but after receiving my watch I'm stoked with this company you definitely get more than what you pay for! I've purchased two watches so far both beautiful quality great weight and functionality. You will not be disappointed by any means. very easy to adjust the band. honestly better quality than my seiko GMT.
Long lasting delivery
The watch was not delivered
The watch was not delivered, although the address was perfectly accurate, and I was at home to receive the paquet. I contacted the local distributor in Spain. They promised to send the watch to me again, but failed to de so. Therefore I am unhappy.
Nice design and good timing
Price and the quality of the watch and…
Price and the quality of the watch and how good it looks.
There’s no better watch for the money
There’s no better watch for the money. Beautiful fit
and finish. Nicely packaged. Mine arrived in two
weeks. Couldn’t be happier. Highly recommended!
After what seemed a long time watch…
After what seemed a long time watch arrived and all I can say is well worth the wait fabulous watch my 2nd watch from you and will definitely be buying again .
Watch looks good but I added priority…
Watch looks good but I added priority shipping and have no idea where my watch is or what’s happening to it.When I recieve it I will make full review.
Very pleased
Too small for a man
Don’t buy from this seller
Don’t buy from this seller, products and customer service diabolical, just read the other negative reviews. My purchase was late and when arrived kept getting condensed as internal seal not fixed. Refused a refund so told them they will receive a weekly negative review until they reimburse me
I received the watch when 7 business…
I received the watch when 7 business days and I am very happy with it
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