Kelly was very helpful, polite, thorough and friendly. Often with companies online, though Pagazzi do have stores aswell, when you call people can offer no help and only read out the text from the adv... See more
Company replied
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Staff were very helpful and friendly nothing was any trouble highly recommended the Perth store at the retail park.
Company replied
I tried to pay for goods (over £100). One of the items was an item my young daughter was buying with some birthday money. 2 people at the till said they don't take cash.. CARD ONLY. If you want... See more
Company replied
Great experience, order arrived within 24 hrs. Sadly shade was smashed but replacement sent very promptly. Sorted very easily
Company replied
Company details
- Lighting Store
- Bar Restaurant Furniture Store
- Bedroom Furniture Store
- Decoration and Interior Design Store
- Furniture Accessories
- Interior Designer
Written by the company
We are UK's largest specialist lighting retailer, your one-stop shop for all that is the best in lighting. Our website has a fantastic choice of lighting designs for you with incredible ideas for all your indoor and outdoor lighting needs. In addition, our stores have an inspirational range of rugs, mirrors and furniture in stock and at prices that you will find hard to believe. We have 17 specialist lighting stores across the country in Scotland and England, as well as a great website.
Contact info
Unit 3B St Catherine's Retail Park, PH1 5XA, Perth, United Kingdom
- 01738 230332
4.7
Excellent
32 reviews
Replied to 56% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Well layed out no push for a sale
September 20, 2023
Unprompted review
Reply from Pagazzi Lighting - Perth Lighting Superstore
Thank you for your kind comments
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Staff were very helpful and friendly…
Staff were very helpful and friendly nothing was any trouble highly recommended the Perth store at the retail park.
August 31, 2023
Reply from Pagazzi Lighting - Perth Lighting Superstore
Thank you very much for your kind review, we are delighted to hear that you had a positive shopping experience!
Reply from Pagazzi Lighting - Perth Lighting Superstore
Thank you for your kind comments
Great experience
Great experience, order arrived within 24 hrs. Sadly shade was smashed but replacement sent very promptly. Sorted very easily
July 3, 2023
Unprompted review
Reply from Pagazzi Lighting - Perth Lighting Superstore
We are glad that your replacement was sent promptly, thank you for your kind review!
Reply from Pagazzi Lighting - Perth Lighting Superstore
Thank you for your kind comments
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Staff very helpful and professional
May 28, 2023
Reply from Pagazzi Lighting - Perth Lighting Superstore
Thank you , we pride ourselves on providing first class customer service, we are delighted to hear this!
Great company
April 10, 2023
Reply from Pagazzi Lighting - Perth Lighting Superstore
Thank you for your kind comment.
Execellent Service Perth
Execellent Service By The Young Chap From The Perth Team I Didnt Catch A Name But He Is A Great Guy With Funky Hair Brought The Fitting Down From Ceiling To Show Me What It Looked Like Switched On And Was Very Helpful Taking My Goods To My Car As My Hands Were Full Of My Other Shopping Highly Recommended
March 19, 2023
Unprompted review
Reply from Pagazzi Lighting - Perth Lighting Superstore
Thank You for shopping with Pagazzi. We are delighted that you are happy with your purchase and the customer service you received from the Perth Team. We will certainly forward your comments to the store. We look forward to seeing you again soon.
Assistant was most helpful and…
Assistant was most helpful and knowledgeable.Nothing was too much trouble and no hard sell.
March 12, 2023
Reply from Pagazzi Lighting - Perth Lighting Superstore
Thank You for shopping with Pagazzi. We are delighted that you are happy with the service you received . We look forward to seeing you again soon.
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Kelly was very helpful
Kelly was very helpful, polite, thorough and friendly. Often with companies online, though Pagazzi do have stores aswell, when you call people can offer no help and only read out the text from the advert that I can see and images are CAD illustrations instead of actual photos but Kelly went out of her way to find out information and went to open a box to find out what the product was actually like. I recommend their customer service. I believe Kelly was at the Perth store.
February 14, 2023
Unprompted review
Reply from Pagazzi Lighting - Perth Lighting Superstore
Hi, thanks for the kind review and glad its only nice things to say, kelly is very helpful as always. hope you enjoy your product.
First class service in shop and…
First class service in shop and delivery excellant.
Lights are excellant
January 10, 2023
Reply from Pagazzi Lighting - Perth Lighting Superstore
Thank you for the review. We would love to have you back again in future!
This is the 5th celling light Iv…
This is the 5th celling light Iv brought off this company… absolutely amazing quality and the delivery is really quick. 5 star service and products!
December 29, 2022
I bought 6 liquid art pictures from…
I bought 6 liquid art pictures from here and the service was amazing
September 10, 2022
Reply from Pagazzi Lighting - Perth Lighting Superstore
hi Karon
very good choice I love our painting selection, thanks for the review.
kind regards, Eilidh
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Great selection of lights
Great selection of lights, staff were very helpful can't wait to see what they're like once room is decorated.
August 7, 2022
Reply from Pagazzi Lighting - Perth Lighting Superstore
Thank you for taking the time to leave a review! We are so glad to see how happy you were shopping with us. We look forward to welcoming you again soon!
Great team!
The team in Perth Pagazzi are excellent! They are knowledgeable, friendly and very helpful. They did not have what we were looking for in stock, but looked up the website without being asked and gave us the details. Thank you!
August 6, 2022
Unprompted review
Reply from Pagazzi Lighting - Perth Lighting Superstore
Hi,
We are delighted that our customer service team could help you out- they always do their best to help. Looking forward to seeing you again!
Thanks,
Alistair
Great products
Great products, great prices and well made lamps.
I enjoy a visit to my local store and have never been disappointed with my purchases.
February 16, 2022
Unprompted review
Reply from Pagazzi Lighting - Perth Lighting Superstore
We are thrilled to see how happy you were with your recent purchase from us. Look forward to seeing you again soon!
Thanks
Satisfaction
A very helpful assistant ordered the lamps I required from the website, as they were not in stock. The order was with me two days later even though I ordered them after 4 o’clock on Friday. They were delivered early Sunday afternoon. Excellent service.
February 4, 2022
Reply from Pagazzi Lighting - Perth Lighting Superstore
We are thrilled to see how happy you were with your recent purchase from us. Look forward to seeing you again soon!
Thanks
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Reply from Pagazzi Lighting - Perth Lighting Superstore
Hi,
Thank you for a lovely 5-star review! Hearing back from our customers is amazing and we love how happy you are with your order from Pagazzi!
Thanks
Lynn
Excellent service.
September 28, 2021
Reply from Pagazzi Lighting - Perth Lighting Superstore
Hi
Thanks so much for your 5-star review! We love to hear back rom our happy customers.
Thanks
Zoe
NO CASH ACCEPTED HERE I tried to pay for goods (over £100)
I tried to pay for goods (over £100). One of the items was an item my young daughter was buying with some birthday money.
2 people at the till said they don't take cash.. CARD ONLY.
If you want to pay with cash don't bother going here and wasting your time because they refuse to accept it.
I won't be shopping there again.
September 27, 2021
Unprompted review
Reply from Pagazzi Lighting - Perth Lighting Superstore
Hi,
Thank you for taking the time to leave a review. We have a contactless payment policy at the moment which is strictly in place for the safety of both the public and our employees. If you would like to discuss any of our health and safety procedures then please do contact us direct.
Thanks
Zoe
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