The Locksmiths Reviews 3

TrustScore 3.5 out of 5

3.3

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3.3

Average

TrustScore 3.5 out of 5

3 reviews

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Rated 3 out of 5 stars

Work completed in an hour

Work completed in an hour, jammed bifold door rusted and locking mechanism needed replacing. My issue is with price, talk about rip off Britain, £412 inc locking mechanism £195 plus VAT, don’t know where they get their prices but dearest on line £120 inc vat. Great rates of pay, basically £250 an hour, obviously in the wrong business.

August 6, 2024
Unprompted review
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Rated 1 out of 5 stars

Page Security came out to a key stuck…

Page Security came out to a key stuck in a lock and changed the type of lock to a high security lock that involves each key being more than £15 each (purchased via them), we didn't request nor were we consulted about a high security lock being installed. They refused to come back out and put a like for like lock back in. Having demanded payment on-site at the time they had no reason to be helpful afterwards and they made sure they weren't!
How disappointing when word of mouth recommendations are so important.

April 9, 2019
Unprompted review
Rated 5 out of 5 stars

Great, prompt service

I contacted The Locksmiths after experiencing a problem with my UPVC back door lock. Gareth, was polite and reassuring on the phone and gave me a specific one hour time slot in which he would be arriving so I didn't need to wait in all day. The problem with the lock was solved quickly and efficiently and I wouldn't hesitate to use them again, I've saved the number into my phone just in case!

February 8, 2016
Unprompted review

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