Michael was absolutely fantastic! Even though I was very impatient and upset at something I did not understand he remained calm and explained me things step by step where as someone else may not have... See more
Company replied
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Review summary
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I'm new to PagePilot and I have been wanting to create a new store, Michael was incredible friendly, informative and took the time to understand what I was seeking. I can't wait to start using this pl... See more
Company replied
WOW! could it be any better result? I´m so glad that I contacted the support team on PagePilot.ai. I was confused, tired and feeling helpless. My first message in the chat and in a few seconds connect... See more
Company replied
Amazing help by the support team especially Michael who went above and beyond to respond my queries and guided me in the right direction. Definitely, I will be taking his guidance on board and start... See more
Company replied
Company details
Written by the company
Generate a high converting product page in seconds. Build high-selling landing pages for your online store in just a few minutes using AI.
Contact info
30 N Gould N St., 82801, Sheridan, United States
- info@pagepilot.ai
- pagepilot.ai
4.6
Excellent
178 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Jess made things very clear and easy to…
Jess made things very clear and easy to understand! She used her resources to get me answers! I really appreciate the time!
June 20, 2024
Unprompted review
Reply from PagePilot.ai
Thank you for your kind words! We're glad to hear Jess could provide clear and helpful assistance. Your appreciation means a lot to us! :)
Jess from Page Pilot made my experience a great one I…
Jess made my experience a great one I had a billing issue and she solved it quickly. I have been with Pilot since they were in the Beta testing phase and I love page pilot it makes building my landing pages a lot easier and quicker. I recommend there services with 5 stars added on top!
June 19, 2024
Unprompted review
Reply from PagePilot.ai
Thanks so much for your feedback! We're thrilled Jess could assist you quickly. Happy to hear you've been with us since the beginning - this is why we do what we do. Your recommendation truly means a lot to us! :)
More than a service, it's a community
⭐️⭐️⭐️⭐️⭐️
I am extremely satisfied with the assistance I received from Jess on the PagePilot app. Her professionalism and clarity were exemplary. Jess was able to answer all my questions precisely and efficiently, making the use of PagePilot much simpler and more enjoyable. Thank you for this high-quality service!
June 18, 2024
Unprompted review
Reply from PagePilot.ai
Hi there, Massaer! Thank you for sharing your experience! We're delighted to hear that Jess provided exceptional support and made using PagePilot easier for you. Your feedback means a lot to us, and we're here to help with anything else you might need. Thanks again for your kind words. :)
My 1 week perception
First of all, I want to highlight the professionalism and attention of the support area. Jess was very kind and the speed was incredible. Regarding the PagePilo.ai tool. Oh, I'm very happy. It has saved me hours of work and testing. Of course, and that's why I didn't give 5 stars, there are some items that in my humble perception would need to have, for example: - integration with DSERS it´s must have (In my opinion), and a possibility of doing a first setup in page components, such as adjustment of images, number of images and also components such as icons, etc. They would be good, it is not essential.
June 14, 2024
Unprompted review
Reply from PagePilot.ai
Hi there! Thank you for your feedback and kind words! We're delighted to hear that Jess provided you with great support and that you're happy with PagePilot.ai.
Regarding your suggestions, we actually do have an integration with DSers! We have a video tutorial on this in our Discord channel under Video Tutorials. We hope this helps!
Thanks again for your valuable input. If you need anything else, feel free to contact us anytime.
Outstanding Customer Support from Jess .
I recently had an issue that needed resolution and was fortunate to be assisted by Jess from Pigepilot. She provided exceptional customer support, quickly addressing and solving my problem. Jess's professionalism and dedication truly stand out. Thank you, Jess, for your outstanding assistance!
June 5, 2024
Unprompted review
Reply from PagePilot.ai
Hi Mohamed! Thank you so much for your kind words! We're happy to hear that Jess was able to provide exceptional support and quickly resolve your issue. We'll make sure to pass on your appreciation to her—she'll be glad to hear it.
Thanks again for sharing your experience!
Seem-less shopify integration
Seem-less shopify integration. Excellent tools to quickly run products using very professional design.
June 4, 2024
Unprompted review
Reply from PagePilot.ai
Thank you so much for your review! We're happy to hear that PagePilot has been working well for you. Your feedback means a lot to us!
Great Satisfaciton
It builds beautiful websites, good ads and has much more features, which are very helpful!
June 3, 2024
Unprompted review
Reply from PagePilot.ai
Thank you so much for your review! If you ever need any help, feel free to reach out. We're always here for you! :)
Reply from PagePilot.ai
Thank you for your review! If you need any help, we're just a message away. :)
Good for startup to save the time and efforts
May 15, 2024
Unprompted review
Reply from PagePilot.ai
We’re so grateful for your review! If you need any help at all, don’t hesitate to reach out. We’re always here to assist! :)
3 days free and lose your money
I went in to see the system and unfortunately it is not compatible with the theme of my store, after speaking several times with support, it is not compatible. However, my experience with the pilot was horrible. After the 3 free days in which I was still talking to support, the system automatically generated a paid subscription for a product that I was still trying to understand and resolving issues with support. And during that time I found out from Jess that they would be charging me a message for an incomplete product that was incompatible with my store, they didn't even give me the option to choose after 3 days, this is absolutely unacceptable. I even received an email saying that it is company policy. Where in the world we live in, do we have to look at the cancellation policy for a product that you are still testing and have not accepted any form of payment or monthly fee, annual fee whatsoever. At no point did I receive an email or a warning on my computer screen that the trial had ended and that if I wanted to continue from that moment on, I would need to make my choice of subscription, whether monthly or annually. This was the worst experience I've had with something online that wants to force me to pay for something that I didn't accept. Anyway, I hope you analyze this type of approach to the customer, because if tomorrow I decide to change the theme of my store I would never choose your terrible service. Thank you for the stress caused completely unnecessarily.
May 23, 2024
Unprompted review
Reply from PagePilot.ai
Hi there,
I'm sorry to hear about your experience with PagePilot. We understand how frustrating this situation must be for you.
First, we apologize for any inconvenience caused by the automatic subscription renewal. This is something we're not in control of, and as stated on our website, you have the 3-day trial to test all our features and you can simply cancel it anytime from your customer account if you navigate to Plans & Billing. Our intention is never to force customers into a subscription they do not want. As per our policy, subscriptions automatically renew after the free trial unless canceled by the customer, but we understand this wasn't communicated clearly enough in your case.
To address your concerns directly:
**Compatibility Issues**: We understand that the system was not compatible with your theme. Unfortunately, while we do our best to support as many themes as possible, there are some limitations with outdated Shopify themes. We always try to expand our compatibility and add new themes, but some of them lack the capability of adding new sections.
**Subscription Charges**: It appears there was a misunderstanding regarding the transition from the free trial to the paid subscription. We can send an email 24 hours before charging you so that you're aware that your trial period will end soon. That's a really good suggestion, by the way.
**Refund**: Jess has already processed a 90% refund for you. We understand that you were testing the product and you were not able to fully use it due to compatibility issues. I will ensure that our billing team processes the maximum possible refund for the inconvenience caused and cancels any further charges immediately.
Moving forward, we will enhance our communication about trial periods and auto-renewal to prevent such issues from recurring. We would also like to invite you to try our service again in the future if you consider changing your theme to one that's already integrated with us (we have over 90 themes integrated).
Thank you for your feedback, which helps us improve our service. If there’s anything else we can assist you with or if you have further questions, please feel free to reach out.
All the best,
Alex @ PagePilot.ai
I would like a refund of a subscription…
I would like a refund of a subscription that has taken money from my account but I didn't want to willingly pay and it is under 14 days so apparently I should still be able to get my refund as it has happened today.
May 25, 2024
Unprompted review
Reply from PagePilot.ai
Hi there! I hope you are well. I'm sorry to hear about the issue with your subscription. We'll be happy to help you with your refund. Also, if you need more time, we are happy to review your account and we can help you extend your trial.
Please contact our support team with your account details, and we'll get this resolved for you as quickly as possible. :)
All the best,
Jo @ PagePilot.AI
Top Notch Customer Service
I love the ease of creating copy for my products. This gives me more time to concentrate on creating products for my shop which at times is mentally draining. Popping the product into Page Pilot and getting a great creative to post in minutes gives me time to recharge. What I really love about Page Pilot is their customer service. All my questions have been answered quickly and with information that solves the problem. This quality of customer service is sorely lacking in many of today's companies.
May 17, 2024
Unprompted review
Easy to learn!
May 8, 2024
Unprompted review
The experience has been fantastic up to…
The experience has been fantastic up to this point. Creating Shopify product pages and Facebook ad creatives was seamless and efficient.
Cant wait for he next update!
May 13, 2024
Unprompted review
Reply from PagePilot.ai
Thank you for the feedback, Maria. We appreciate your kind words. The next update will be huge!
Very good really everyone wanting to…
Very good really everyone wanting to start a ecommerce business should use pagepilot.
May 12, 2024
Unprompted review
Reply from PagePilot.ai
Hey Jody! Thank you for the feedback! We appreciate your kind words.
I do not know how to connect page pilot…
I do not know how to connect page pilot to my Shopify store. There is no info regarding the API key that page pilot needs.
May 10, 2024
Unprompted review
Reply from PagePilot.ai
Hi Alkis,
I'm sorry to hear you're having trouble connecting PagePilot to your Shopify store. Let me help you with that.
When you create your PagePilot account, you'll see an Onboarding tutorial that guides you through the setup process, including how to connect with your Shopify store. If you missed it or need a refresher, you can find this information again under the Integrations -> Shopify section.
We've also created a video tutorial to walk you through the connection process step by step. You can watch it here:
https://www.youtube.com/watch?v=5nEptX50pD8
Remember, you can now use your final URL and not just the ".myshopify.com" URL.
I hope this helps! If you have any further questions or need additional assistance, please don't hesitate to reach out.
Alex @ PagePilot.ai
Love pagepilot
Love pagepilot, just now had a question and I was assisted within one minute by Jess and she solved my problem!!!
May 8, 2024
Unprompted review
Reply from PagePilot.ai
Hey Ryan. Thanks for the feedback. Jess rocks, isn't she? We'll send you her feedback! Appreciate it.
great tool for web design
This AI tool has significantly expedited the process of updating my website. As a result, the listing now boasts a remarkably appealing appearance. I'm eagerly anticipating incorporating more updates in the future.
May 8, 2024
Unprompted review
Reply from PagePilot.ai
Hey Linda, thanks for the feedback! New updates and templates are coming so stay tunned.
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