PMI Americas / PagoMundo: Unresponsive support & holding creator funds for over 30 days without payout
am writing this review to publicly expose the complete lack of support and non-compliance of PMI Americas / PagoMundo regarding my payout.
I requested a withdrawal of my earnings over 30 days ago. To this date, the money has not arrived in my bank account. The PagoMundo support team is completely unresponsive, leaving me stranded with zero human assistance. The only responses I receive are automated bot emails stating "Thanks for contacting us. Our team will get back to you as soon as we can"—with no actual follow-up, no bank receipt, and no transaction hash provided.
Holding user funds for more than a month without providing clear explanation, proof of transfer, or proper customer care is unacceptable.
I demand an immediate resolution: either the official bank confirmation receipt of my payout or the full reversal of the funds back to the origin platform.
Account / User:
Status: Unresolved / 30+ days delayed payout


