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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent and professional service, highlighting the high quality of the products, particularly the accurate and reliable transcriptions. Many people appreciate the helpful and competent staff, noting their readiness to assist and their dedication to providing perfect results. The user experience is frequently described as smooth and easy, from finding and purchasing to the overall functionality of the site. However, some customers also noted occasional issues, such as overlapping numbers within measures or tabs. A few reviewers were not happy with the accuracy of certain transcriptions, mentioning that some were completely wrong or irrelevant, and in one instance, the tuning was incorrect. There were also isolated concerns about professionalism, with one customer reporting an unfinished transcription and an uncommunicative transcriber.

What people talk about most

Service

Customers consistently note positive experiences with service. Reviewers frequently highlight the... See more

Product

Customers had positive experiences with product. Many reviewers praise the accuracy and quality of the... See more

Quality

People report positive experiences with quality. Customers consistently praise the high accuracy and... See more

Staff

Clients share positive opinions on staff, frequently praising their professionalism, efficiency, and... See more

User experience

Users describe positive interactions with the user experience. Many reviewers praise the ease of finding and... See more

Based on these reviews

Rated 5 out of 5 stars

Hello, to begin with, transcribing a 17-minute guitar solo is quite an achievement. A reliable transcription with sync to the original audio. The only minor issue I encountered was that in a few place... See more

Company replied

Rated 5 out of 5 stars

Easily the best of the various online tab services that I've come across. Not only is it super easy to find and buy but they've got a bunch of useful ancillary services on the site like a GP player a... See more

Company replied

Rated 5 out of 5 stars

PaidTabs offers a collection of excellent transcribers for all the music genres. I have had many transcriptions done for guitar and the results have been perfect. What you can expect is a 100% notat... See more

Company replied

Rated 5 out of 5 stars

Site and functionality worked very well. Navigation can be a bit quirky, particularly to messages. But not a big deal. What makes this service superb is the musicians. They are always ready to help, s... See more

Company replied


Company details

  1. Printed Music Publisher
  2. Guitar Instructor

Written by the company

Your all-in-one platform for music scores. Request, buy and sell music scores seamlessly. 😊️️ High quality and affordable music transcription service. 🎹 🎸


Contact info

4.9

Excellent

TrustScore 5 out of 5

564 reviews

5-star
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1-star

How this company uses Trustpilot

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Rated 5 out of 5 stars

I ordered a transcription for my drum…

I ordered a transcription for my drum playing. It was delivered quickly and was of good quality. The correspondence was easy and fast. The contact with the musician was pleasant. If needed, I will use Paidtabs again. I can recommend it to other users

December 2, 2024
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Rated 3 out of 5 stars

Custom Tab Experience

I'm a new user of PaidTabs and had a custom tab created. The process to have it done worked flawlessly but I was shocked at how bad the tab I received was. The tab was done by one of the highest rated transcribers on Paidtabs and the song was not that hard. Very disappointed.

Update: After several days of going back and forth with the transcriber, two versions and the involvement of PaidTabs I got a third version and its like night and day compared to the previous versions, like somebody else did it. Not sure what happened but I am satisfied with this version.

November 29, 2024
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Reply from PaidTabs

Hi there,

Thank you for sharing your candid feedback on Trustpilot. While these things can occasionally happen, we're committed to ensuring your complete satisfaction.

As you mentioned, the process initially worked flawlessly, which we appreciate. However, we understand your disappointment with the transcription quality. We'd love to help resolve this:

1. Request a revision from the transcriber
2. If the revision doesn't meet your expectations, we're prepared to offer a full refund

We've already sent an email to address your concerns and are eager to make this right. Could you share more specific details about what didn't meet your expectations? This will help us improve and ensure you receive a high-quality tablature.

Best regards,
Jessica
PaidTabs Support Team

Rated 5 out of 5 stars

I stumbled on paidtabs searching one…

I stumbled on paidtabs searching one day as obscure songs are difficult to find. Ive since used it 4 times and its been spot on. Excellent transcriptions so far. Highly recommended. The transcribers Ive used communicate great and deliver!

November 5, 2024
Rated 3 out of 5 stars

Although he tried with a good attitude

Update 2: PaidTabs is doing the honorable thing by offering me a refund which will allow me to give them another try. Maybe I was just unlucky with the one freelancer I chose, which by the way was not the lowest bid. I left him some constructive feedback in hopes that he’ll learn from it. PaidTabs handling of this experience has been very professional, which is always a sign of a good company.

Update: PaidTabs responded to my review indicating that my poor review is more about the individual “freelancer” than it is about their overall platform. Well, in my view, the freelancer is an extension of the platform and PaidTabs bears a responsibility to ensure their freelancers are providing a quality service. If not, then the value of the platform is diminished. For example, I will never use PaidTabs again. I spent $75 on 3 songs and spent more time correcting the freelancer than I should have for that money. Why would I risk doing that again? It’s possible that I just had one bad experience. But if that’s the case, that’s how business goes sometimes.

Initial review: Although he tried with a good attitude, I paid for 3 Patsy Cline songs to be transcribed. They were pretty straightforward, yet I had to go back and forth 3 times, even offering the lead sheets for each song and I’m still not sure that he got it right. I sort of gave up at this point. One song was in the wrong key and none of the transcriptions followed the original songs correctly. It really was a waste of my money and time.

November 2, 2024
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Reply from PaidTabs

Hi Frederick,

Thank you so much for your updated review and for recognizing the efforts we’ve made to address your concerns. It truly means a lot to us that you’re considering giving PaidTabs another try.

As part of resolving this issue, we’ve refunded your full amount while ensuring the transcriber received a fair amount ($24) for their time and effort—at no additional cost to you. We hope this reflects our dedication to both supporting our customers and valuing the musicians who work on our platform.

We also appreciate the constructive feedback you provided to the transcriber. It’s this kind of thoughtful input that helps us maintain and improve the quality of services offered on PaidTabs.

Your willingness to give us another chance speaks volumes, and we’re committed to ensuring your next experience is nothing short of exceptional. If there’s anything else we can do, please don’t hesitate to reach out—we’re always here to help.

Thank you for your understanding and trust, Frederick. We look forward to serving you again soon.

Warm regards,
Jessica
PaidTabs Support Team

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Rated 1 out of 5 stars

I asked for the horn part

I asked for the horn part; you send the rhythm guitar part.

November 1, 2024
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Reply from PaidTabs

Thank you for sharing your experience with us. I’m truly sorry to hear that we delivered the wrong part – we understand you requested the horn part, and receiving the rhythm guitar part instead must have been disappointing.

At PaidTabs, our goal is always to provide accurate and high-quality transcriptions, tailored to each customer’s needs. I want to ensure you receive the correct transcription as soon as possible. Please go to the "My Request" page in your PaidTabs account, locate the item, and click on "Request Revision" to prompt our team to make this right. If there’s any issue with the revision process, don’t hesitate to reach out – we’re here to help every step of the way.

Thank you for your patience and for allowing us the opportunity to improve. We’re committed to delivering the horn part you requested and restoring your confidence in our service.

Warm regards,
Jessica

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Rated 5 out of 5 stars

Quick delivery of accurate tabss and the…

Quick delivery of accurate tabs and the people creating them are easy to communicate with.

September 1, 2024
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Reply from PaidTabs

Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with the accuracy of our tablatures and found communication with the musicians smooth and easy. Our team always strives to deliver high-quality work quickly, and it's fantastic to see that reflected in your experience.

If you ever need more tabs or have a special request, don't hesitate to visit us again!

Thanks for supporting the musicians on PaidTabs. 🎸

Warm regards,
Jessica via PaidTabs





Rated 5 out of 5 stars

Very nice service for acquiring tabs…

Very nice service for acquiring tabs for great songs by great players,I only use for personal learning

September 6, 2024
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Reply from PaidTabs

Hi there,

Thank you for your kind review! We're so glad you're enjoying the service and finding great songs from talented musicians to learn from. It's fantastic to hear that PaidTabs is helping with your personal learning journey!

If you ever need more tabs or have a specific song in mind, feel free to check out our growing collection or request a transcription anytime. We're here to support your musical growth!

Wishing you all the best with your practice!

Warm regards,
Jessica via PaidTabs



Rated 1 out of 5 stars

Terrible experience

Terrible experience. I paid $30 for a tab with lead and rhythm, bass guitar, and vocals. I got a transcription without rhythm, bass or vocals that sounded NOTHING like the recording and I cannot get a refund,

September 5, 2024
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Reply from PaidTabs

Thank you so much for sharing your feedback. I truly apologize for any frustration you’ve experienced with your recent transcription request, and I completely understand how disappointing it can be when things don’t meet your expectations.

I want to clarify that while your request was for lead and rhythm guitar parts, it seems there may have been a misunderstanding regarding the inclusion of bass and vocals. I regret that this wasn’t communicated clearly, and I apologize for any confusion.

To make this right, I’ve already submitted a revision request to include the rhythm guitar part you initially asked for. If this isn’t completed within the next 7 days, I’ll ensure a full refund is issued to you immediately.

Please feel free to reach out if you have any further thoughts or details you’d like us to consider. Your satisfaction is our priority, and we’re committed to delivering the quality service you deserve.

Rated 5 out of 5 stars

Excellent transcription

I have used the platform several times to obtain transcriptions that cannot be found elsewhere. The result is perfect in a fairly short time at a reasonable price.

September 3, 2024
Unprompted review
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Reply from PaidTabs

Hi there,

Thank you for your amazing feedback! We're thrilled to hear that you've had such a positive experience using PaidTabs for transcriptions you couldn't find elsewhere. It's great to know that the results have been perfect and delivered in a timely manner, all at a reasonable price!

If you ever need more transcriptions or have any specific requests, don't hesitate to reach out. We're always here to help with your music needs.

Thank you for choosing PaidTabs, and we look forward to serving you again!

Warm regards,
Jessica via PaidTabs





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Rated 5 out of 5 stars
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Reply from PaidTabs

Hi there,

Thank you for your concise and positive review! We're glad to hear you found our service both professional and fairly priced. Providing quality transcriptions at a fair price is something we take pride in, and it's great to know it resonated with you.

If you ever need more tabs or have a specific request, feel free to explore our platform. We're here to support your musical journey!

Thanks again for choosing PaidTabs.

Warm regards,
Jessica via PaidTabs



Rated 5 out of 5 stars

Great work

This is the best tab I've gotten so far on paid tabs

September 1, 2024
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Reply from PaidTabs

Hi there,

Thank you for sharing your feedback! We're happy to hear that you find PaidTabs to be a useful tool and appreciate the service we provide. Your note about the cost is valuable, and we always strive to offer a balance between quality and price.

If you ever need more help or have any specific requests, please don't hesitate to reach out. We're committed to making sure you have a great experience with us.

Thanks again for choosing PaidTabs, and we hope to see you back soon!

Warm regards,
Jessica via PaidTabs

Rated 5 out of 5 stars

Delivered a day early and seems spot on…

Delivered a day early and seems spot on so far

September 1, 2024
PaidTabs logo

Reply from PaidTabs

Thank you for your wonderful review! We're delighted to hear that your tablature was delivered ahead of schedule and that you're happy with the accuracy so far. Timely and precise transcriptions are what we strive for, and it’s great to know we delivered.

If you need any more tabs or have any questions, don't hesitate to reach out. We're always here to help!

Thanks again for choosing PaidTabs.

Warm regards,
Jessica via PaidTabs

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