Paint & Paper Library Reviews 593

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the beautiful finishes, rich pigmentation, and excellent coverage that often requires fewer coats. Many appreciate the eco-friendly aspects and the wide range of stunning colors available. The delivery service is frequently highlighted as prompt and efficient, with products arriving securely and beautifully packaged, often including thoughtful extras like paintbrushes. The overall service experience is also highly regarded, with many finding the process smooth and easy. However, some customers experienced issues with their orders, including non-delivery or significant delays. A few people also mentioned discrepancies between the color of the paint received and the sample pots or advertised images, leading to dissatisfaction with the final result. There were also occasional comments about the perceived wastefulness of sample pot sizes and the lack of detailed color information.

What people talk about most

Product

Clients share positive opinions on product quality and selection. Many reviewers praise the excellent... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the excellent quality of the paint,... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praise the speedy and prompt... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the excellent ordering... See more

Order

Consumers find order to be ambiguous. Many reviewers praise the easy ordering process, fast delivery, and... See more

Based on these reviews

Rated 5 out of 5 stars

Since I tried Paint and Paper Library paints in one of my room, I just do not wish to use any other brand. The decorators love the paint too due to its low VOC and due to owning an older home, I n... See more

Company replied

Rated 5 out of 5 stars

My only issue is the waste - time, lids, paint , packaging and postage. It would be far more environmentally friendly if we had the option of paper samples, as Crown paints have now perfected - they u... See more

Company replied

Rated 5 out of 5 stars

This is the third time I have bought paint from Paint and Paper Library and I have never been disappointed. There is no question this it is pricey, but you definitely get what you pay for. The densit... See more

Company replied

Rated 5 out of 5 stars

We received both our samples and our paint punctually. They were very well packaged and communication was fine. The paint we chose for our dining room is Parasol. It looks beautiful. Lovely quality p... See more

Company replied


Company details

  1. Paint Manufacturer

Written by the company

We offer a refined palette of 180 unique paint colours in five superlative finishes, all of which are manufactured to exceptionally high standards in the UK.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

593 reviews

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1-star

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Rated 5 out of 5 stars

Excellent service and quality

Excellent service and quality. Items were delivered promptly

March 28, 2026
Paint & Paper Library logo

Reply from Paint & Paper Library

Dear Marian,

Thank you for taking the time to leave such a lovely review! We really do appreciate your comments, it is always so lovely to hear such positive feedback and we are delighted you are pleased with the high quality of Paint and Paper Library paint as well as our fast delivery service.

Thank you again for sharing your feedback with us.

The Paint and Paper Library Team
The Paint and Paper Library Team

Rated 5 out of 5 stars

Best paint ever used

Excellent ordering service and packaged well on arrival. Excellent choice of paint but by far the most important point is the excellent quality of the paint. You may pay more for it than Dulux or Crown but as my husband says (who knows about painting and decorating) it is the best paint he has ever used.

April 10, 2026
Unprompted review
Paint & Paper Library logo

Reply from Paint & Paper Library

Dear Laurie,

Thank you for sharing your positive experience of using Paint and Paper Library paint! We love to hear feedback from our customers, and we’re thrilled to hear that you enjoyed using our range of carefully developed and hand-crafted products.

We really appreciate your lovely comments and hope that you continue to enjoy using our products.

Thank you again for sharing your feedback with us.

The Paint and Paper Library Team

Rated 1 out of 5 stars

Very poor

Sadly I have contacted this company on more than one occasion for wallpaper samples. They did not arrive and the company said they would send a replacement order. Which also did not arrive. On contacting the company again they informed me that only one sample was now available. This, has also not arrived. Why would I spend hundreds of pounds on wallpaper if they can't manage to get samples to me! Their communications are very pleasant but totally hopeless.

April 8, 2026
Unprompted review
Paint & Paper Library logo

Reply from Paint & Paper Library

Dear Cat,

Thank you for taking the time to leave this review. I am very sorry to hear you are disappointed with Paint and Paper Library's wallpaper sample service and we would very much like the opportunity to help further so please email us on info@thelittlegreene.com and we can help rectify this as quickly as possible for you.

Thank you again for sharing your feedback with us.

The Paint and Paper Library Team

Rated 5 out of 5 stars

Everything went smoothly

Ordering via the website was easy, the paint was packaged well, and arrived promptly. I was kept well informed about the status of the order, and delivery.

March 19, 2026
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Reply from Paint & Paper Library

Dear Michael,

Thank you for taking the time to leave such a lovely review! We really do appreciate your comments, it is always so lovely to hear such positive feedback and we are delighted you are pleased with the ease of online ordering, the high quality of Paint and Paper Library paint as well as our fast delivery service.

Thank you again for sharing your feedback with us.

The Paint and Paper Library Team

Rated 5 out of 5 stars
Paint & Paper Library logo

Reply from Paint & Paper Library

Dear Davide,

Thank you very much for leaving such a lovely review. We are so grateful that you took the time to tell us about your experience of using Paint and Paper Library, and we’re delighted that it was such a positive one! It’s always wonderful for us to hear that our customers love our range of paints as much as we do.

Thank you again for sharing your feedback with us.

The Paint and Paper Library Team

Rated 5 out of 5 stars

Excellent paint which stands the test…

Excellent paint which stands the test of time and every bit as good as it was 20 years ago!

March 20, 2026
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Reply from Paint & Paper Library

Dear Henrietta,

Thank you very much for leaving such a lovely review. We are so grateful that you took the time to tell us about your experience of using Paint and Paper Library, and we’re delighted that it was such a positive one! It’s always wonderful for us to hear that our customers love our range of paints as much as we do.

Thank you again for sharing your feedback with us.

The Paint and Paper Library Team

Rated 5 out of 5 stars

Colour Choice

So much choice of different colours, easy to order.

March 30, 2026
Unprompted review
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Reply from Paint & Paper Library

Dear Mr Soane,

Thank you very much for leaving such a lovely review. We are so grateful that you took the time to tell us about your experience of using Paint and Paper Library, and we’re delighted that it was such a positive one! It’s always wonderful for us to hear that our customers love our range of paints as much as we do.

Thank you again for sharing your feedback with us.

The Paint and Paper Library Team

Rated 5 out of 5 stars
Paint & Paper Library logo

Reply from Paint & Paper Library

Dear Linda,

Thank you very much for leaving such a lovely review. We are so grateful that you took the time to tell us about your experience of using Paint and paper Library, and we’re delighted that it was such a positive one! It’s always wonderful for us to hear that our customers love our range of paints as much as we do.

Thank you again for sharing your feedback with us.

The Paint and Paper Library Team

Rated 5 out of 5 stars

great paint and quick postage.

great paint and quick postage.

Really lovely depth of colour and top quality coverage.

December 11, 2025
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Reply from Paint & Paper Library

Dear Madeline,

Thank you for taking the time to leave such a lovely review! We really do appreciate your comments, it is always so lovely to hear such positive feedback and we are delighted you are pleased with the high quality of Little Greene paint as well as our fast delivery service.

Thank you again for sharing your feedback with us.

The Little Greene Team

Rated 5 out of 5 stars

Good art in nature good delivery

Good art in nature good delivery

January 25, 2026
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Reply from Paint & Paper Library

Dear Virginia,

Thank you for taking the time to leave such a lovely review! We really do appreciate your comments, it is always so lovely to hear such positive feedback and we are delighted you are pleased with the high quality designs of Paint and Paper Library's wallpapers as well as our fast deliver service.

The Paint and Paper Library Team

Rated 5 out of 5 stars

Gorgeous paint

Quick delivery and the paint quality is fabulous! Love the colour I bought (fynbos green).
Will definitely be back for my next project!

March 1, 2026
Paint & Paper Library logo

Reply from Paint & Paper Library

Dear Gillian,

Thank you very much for leaving such a lovely review. We are so grateful that you took the time to tell us about your experience of using Paint and Paper Library, and we’re delighted that it was such a positive one! It’s always wonderful for us to hear that our customers love our range of paints as much as we do.

Thank you again for sharing your feedback with us.

The Paint and Paper Library Team

Rated 4 out of 5 stars

Colours are beautiful but coverage isn’t great

Colours are beautiful but at this price I’d expect the coverage to be better. I had painted three swatches of various shades of white on my already-white walls before deciding on Paarl from Paint & Paper Library, and it took three coats (and hundreds of euro) to not be able to see the white swatches anymore. I also had a couple of dark swatches and it took 4-5 coats to cover these. Had the same issue in another room with a different shade from the same brand (also white on white). Shame because the shades they have are nicer than Little Greene or Farrow & Ball but unfortunately will be returning to one of those next time since I generally only need 2 coats of their paint. I would still give four stars though because the finished product is beautiful - just took a while to get there!

March 15, 2026
Unprompted review
Rated 5 out of 5 stars

Canvas I

We opted for Canvas I and it’s such a lovely off-white colour without being yellow. Fabulous paint to work with, alongside The Little Greene paint. Wouldn’t use anything else.

February 28, 2026
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Reply from Paint & Paper Library

Dear Kelly,

Thank you very much for leaving such a lovely review. We are so grateful that you took the time to tell us about your experience of using Paint and Paper Library, and we’re delighted that it was such a positive one! It’s always wonderful for us to hear that our customers love our range of paints as much as we do.

Thank you again for sharing your feedback with us.

The Paint and Paper Library Team

Rated 5 out of 5 stars

The best paint Iv used

The paint was just incredible to paint with. It's thick and covers everything! You can two the quality. The colour Canvas I I just want my whole house this colour: it's beautiful and better than farrow and ball and Craig and rose by far.

February 28, 2026
Paint & Paper Library logo

Reply from Paint & Paper Library

Dear Anesa,

Thank you for sharing your positive experience of using Paint and Paper Library paint! We love to hear feedback from our customers, and we’re thrilled to hear that you enjoyed using our range of carefully developed and hand-crafted products.

We really appreciate your lovely comments and hope that you continue to enjoy using our products.

Thank you again for sharing your feedback with us.

The Paint and Paper Library Team

Rated 5 out of 5 stars

Really easy to order and fast delivery…

Really easy to order and fast delivery service. My room looks great in blue gum!

February 26, 2026
Paint & Paper Library logo

Reply from Paint & Paper Library

Dear Lauren,

Thank you for taking the time to leave such a lovely review! We really do appreciate your comments, it is always so lovely to hear such positive feedback and we are delighted you are pleased with the high quality of Paint and Paper Library paint as well as our fast delivery service.

Thank you again for sharing your feedback with us.

The Paint and Paper Library Team

Rated 5 out of 5 stars

Gorgeous product and fantastic customer…

Gorgeous product and fantastic customer service

February 21, 2026
Paint & Paper Library logo

Reply from Paint & Paper Library

Dear Lynsey,

Thank you for taking the time to leave such a lovely review! We really do appreciate your comments, it is always so lovely to hear such positive feedback and we are delighted you are pleased with the high quality of Paint and Paper Library paint as well as the high standard of Customer Service we strive to deliver and hope that you continue to enjoy using our products.

Thank you again for sharing your feedback with us.

The Paint and Paper Library Team

Rated 5 out of 5 stars

What a beautiful set of colours

What a beautiful set of colours

February 20, 2026
Paint & Paper Library logo

Reply from Paint & Paper Library

Dear Yvonne,

Thank you very much for leaving such a lovely review. We are so grateful that you took the time to tell us about your experience of using Little Greene, and we’re delighted that it was such a positive one! It’s always wonderful for us to hear that our customers love our range of paint colours as much as we do.

Thank you again for sharing your feedback with us.

The Little Greene Team

Rated 5 out of 5 stars

Beautiful colour range of paints

Such beautiful colour range of paints. Paints are lovely to work with. Presentation box of samples amazing!

February 19, 2026
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Reply from Paint & Paper Library

Dear Sharon,

Thank you for taking the time to leave such a lovely review! We really do appreciate your comments, it is always so lovely to hear such positive feedback and we are delighted you are pleased with the high quality of Little Greene's Sample Pot offering with complimentary gifts.

Thank you again for sharing your feedback with us.

The Little Greene Team

Rated 1 out of 5 stars

Never received my order

February 14, 2026
Paint & Paper Library logo

Reply from Paint & Paper Library

Dear Kem,

Thank you for taking the time to leave this review and I am very sorry to hear you have not received your requested Colour Cards.

I have ordered these direct with the Samples Room and you should receive these in the next couple of days.

Thank you again for sharing your feedback with us and my apologies for the inconvenience this has caused.

The Paint and Paper Library Team

Rated 5 out of 5 stars

Beautiful range of samples

Had a browse of the website and was undecided on colour so ordered some samples. These were sent completely free of charge and the quality of the sample book was next level, all swatches were individually printed and stuck into the book so you could see different finishes clearly and I loved the way it simplified colour selection by suggesting complimentary colours and the architects range that you can select as base colour. So helpful if you are struggling to decide on a colour theme. Beautiful paints with good coverage and pigments. Would highly recommend.

August 14, 2025

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