Paint Online Reviews 

593
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 97 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention the extensive selection of quality paints and convenient tester pots available through the highly accessible online ordering platform. Shoppers consistently praise the prompt shipping services, noting that parcels arrive very quickly and are securely packed to prevent any potential damage. Some reviewers were not happy with delivery communication and courier tracking updates, mentioning a frustrating lack of details after placing their orders. Additionally, a small number of consumers experienced occasional difficulties with specific paint types or felt that delivery charges were slightly too expensive.

What people talk about most

Delivery service

People report positive experiences with delivery service, highlighting consistently fast shipping times and... See more

Product

Reviewers highlight positive aspects of product quality, praising the great selection of brands and obscure... See more

Order

Reviewers mention positive feedback about order, highlighting fast delivery and secure packaging. Consumers... See more

Service

Clients share satisfaction regarding the service, highlighting fast and efficient experiences. Reviewers... See more

Quality

Customers had positive experiences with quality, expressing high satisfaction with the paint and overall... See more

Reviews shaping this summary

Rated 5 out of 5 stars

If I were able to give 10 stars I’d do it. I ordered from Limerick in the Sunday evening and my order arrived in the Tuesday morning. I can’t compliment enough how package was attentively wrapped up a... See more

Rated 5 out of 5 stars

Couldn't get the exact colour paint I wanted anywhere until I found it here on Paint Online. Exactly what I needed. Perfectly packaged, delivered promptly and good price. Excellent service - I will be... See more

Rated 5 out of 5 stars

Amazing service and one that I come back to again and again. This is a family run business and it shows a million times over. Amy query is immediately responded to, the paint is beautifully packaged a... See more

Rated 5 out of 5 stars

I got two deliveries recently. The first delivery arrived the following day. Ordered the second over the weekend and needed it urgently. Arrived at lunchtime on the second working day. Paint is very... See more


Company details

  1. Paint Store
  2. Decoration and Interior Design Store
  3. Home Improvement Store

Written by the company

We are on a mission to make choosing colour and buying paint online easy and enjoyable. Delivering you the most fabulous paint colours and supplies right to your door. Bringing you paint from the best brands in the industry, brands synonymous with quality such as Farrow & Ball, Colourtrend, Fleetwood, Dulux and more. Now you can buy Farrow & Ball, Colourtrend, Dulux and Fleetwood paints online and have them delivered right to your door. We also deliver tester pots and colour cards, making it easier for you to choose the colour you want for your home. Paint Online | www.paintonline.ie


Contact info

4.8

Excellent

TrustScore 5 out of 5

593 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(593)

94 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Truly recommend

I ordered some FB paint from this store. The experience was very good: the boxes were very well packed and with care.
It was a little bit difficult to trace the order. No updates, the courier called me that is in front of my building with my packages. Lucky I was home.

September 30, 2024
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Rated 5 out of 5 stars

Paint Online

I've recently placed an order with Paint Online and received excellent service and prompt delivery. I'd have no hesitation in recommending the company to my family and friends.

July 30, 2024
Unprompted review
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Rated 5 out of 5 stars

Excellent service provided

Jack was so knowledgeable and professional. It's great to get someone who is familiar with their stock and can recommend brushes.
My paint arrived by courier promptly and well packaged.
It's my first time using this family run business but it won't be my last.

July 31, 2024
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