Great customer service
The kit that I received had a minor defect. When I reached out to customer service I got a speedy reply and had the issue sorted to my great satisfaction.

Reply from Paint On Numbers Canada
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Paint On Numbers Canada is your go-to destination for high-quality, relaxing, and inspiring paint-by-numbers kits designed to help you unplug, create, and feel accomplished. Based in Canada, we proudly serve customers from coast to coast, offering fast shipping, friendly support, and kits you’ll genuinely love. Whether you’re an experienced painter or picking up a brush for the very first time, our kits are made for everyone. Each one comes with a pre-numbered canvas, vibrant acrylic paints, and brushes, everything you need to turn a simple outline into a stunning piece of art. We also offer custom kits made from your own photos, so you can capture special moments on canvas. Our customers choose us for three main reasons: quality materials, caring customer service, and the joy that comes from creating something with your own hands. We believe art should be stress-free, fun, and rewarding, which is why we stand behind every kit we sell. From calming evenings spent painting to gifting a thoughtful kit to a loved one, we’re here to make creativity easy and enjoyable. Your masterpiece is waiting, and we can’t wait to see what you create.
107-1025 King St E, N3H 3P5, Cambridge, Canada
Replied to 100% of negative reviews
Typically replies within 24 hours
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The kit that I received had a minor defect. When I reached out to customer service I got a speedy reply and had the issue sorted to my great satisfaction.

Reply from Paint On Numbers Canada
The owner reached out to double-check the images I had submitted when he noticed that I had uploaded the same one twice!
Really goes to show that they have integrity, and value their customers' satisfaction!!

Reply from Paint On Numbers Canada
I'm very happy with the canvases. The materials, including the paint, are very good quality. The canvases arrived rolled and perfectly smooth. I also appreciate that they were primed and ready to use.
Customer service was excellent.

Reply from Paint On Numbers Canada
I had a few pre-purchase questions which were promptly and courteously answered, giving me the confidence to buy. The company owner promptly reached out to me. I was more than satisfied with the response and their products are as expected. One little tip, if you are going portraits or complicated custom paintings, it can may be better to opt for less than 48 colors.

Reply from Paint On Numbers Canada
Last year before Christmas I ordered 3 paintings. Buy 2 get one free. Two dogs and cat. Cat was very complicated. Mostly grey and grey background. When received package we thought that colours were in brown shade. I emailed company and next day I received email that the colours are right as per design. Willam promised that he will replace it if it won’t turn right. My wife was painting them for a month. All turned perfect. It was great gift for my kids as this was one of Christmas gift for them very personal. It looks like this was the most appreciated gift they received. Few days ago I purchased 3 more paintings. I ordered them stretched on frames. Never had experience to frame them before. For painting cat the areas are very small and I had to purchase extra small brushes from Amazon. Overall experience was great. I’m returning customer

Reply from Paint On Numbers Canada
I ordered 6 paint by numbers for Christmas in early December, they arrived within a couple weeks, even coming from China. Package was well wrapped, everything was in one piece. I immediately wished I had bought one for myself.
Canvas material is sturdy, takes paint well and pictures are large! Paint quality is great, the 3 brush sizes work well. I enjoyed several hours of painting on Christmas.
Will be ordering from

Reply from Paint On Numbers Canada
The kit contains a high quality canvas and paints. We hope it will be fun to paint.

Reply from Paint On Numbers Canada
My custom order arrived within 2 weeks of ordering, the canvas is excellent quality! Reached out to the customer service email and received a response within half a hour. Will definitely be purchasing again from Paint On Numbers.

Reply from Paint On Numbers Canada
Great experience. The customer service is excellent. They responded immediately to all my questions and sent me a a copy of my order to be proofed before sending it to me. The delivery was on time.
I would highly recommend this company and will be ordering from them again.

Reply from Paint On Numbers Canada
William was awesome to work with! He was helpful when we had challenges with shipping, and was so kind when answering my questions. The product turned out fantastic! Such a highlight of the birthday. Will be ordering again soon!

Reply from Paint On Numbers Canada
This is actually NOT a Canadian Company. Once you put in order they process it only. The product comes from China and you actually can't see the full traveling of product because the website is broken. Here I thought I would have my product by now since I'm actually 3 hours away from the company but yet that is not the case. The company did follow-up without providing full details. You do NOT get product within their delivery time so far it's been 9 business days and it's not even in Canada. Cheaper and faster going through Amazon same quality product and they don't state Canadian company with false information.

Reply from Paint On Numbers Canada
I ordered 3 paintings and they are so beautiful and the quality is met. I put the numbered reference guide by accident in the garbage and wrote to the customer service email. They replied to me very fast and sent me a pdf version. Thank you so much for your great approach!

Reply from Paint On Numbers Canada
This Company has the Best Customer Service ever! I ordered a custom project and had a couple of questions and they responded quickly. It’s not often we get such great personal service these days. The Value for the money is good and I’m looking forward to seeing the completed Artwork.

Reply from Paint On Numbers Canada
I found Paint On Numbers by doing a Google search for a Canadian company.
After uploading my custom picture, I realized I could not pay with my credit card as that the site was only accepting payment via PayPal. An email to William for quidance was answered within minutes and although it would take a few days for the site to be fixed, he started my order and hsd it shipped..before I had paid!
I received my order today and the quality of the canvas, paints and brushes are fantastic!
I look forward to beginning my painting soon and highly recommend Paint On Numbers!

Reply from Paint On Numbers Canada
I want to send out a huge thank you to Paint On Numbers CA for all their hard work and support throughout my order .
I had a bad experience with another paint by number company and was very hesitant in ordering from another company due to my bad experiences with the delivery companies some of the websites use , packages never arrive.
I sent an email out to Paint On Number CA asking what currier service they used , they didn’t use the one I was hoping for but assured me that they’d do everything in their power to make sure it arrived safely to my door .
True to their word they sent me previews before shipping them out to make sure I was happy with them , they emailed me updates on when it was shipped , where it was daily and when it would arrive at my door .
I have mental health issues and Paint by numbers help me in a lot of ways , especially with my anxiety.
I love my paint by numbers and am so glad I ordered from Paint On Numbers CA , I will continue to order from them in the future. I highly recommend this company. Thank you again Paint On Numbers CA

Reply from Paint On Numbers Canada
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