Paintpenpad Reviews 130

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

I inadvertently subscribed for a membership while playing a game. When I contacted the company they helped me to cancel my subscription. I feel the team went above and beyond my expectation an... See more

Rated 1 out of 5 stars

This is a fraudulent and thieving website. They stole my money even though I didn't receive any services or products, and despite repeatedly promising refunds, they never did. Stay away from this site... See more

Rated 5 out of 5 stars

Edith from the Escalation team has been in touch with me and the issue is being resolved. I'm very happy with the prompt and polite and positive response.

Rated 4 out of 5 stars

The ease of access and getting my urgent reply makes my expera very delightful one with you guys


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4.2

Great

TrustScore 4 out of 5

130 reviews

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Unwanted subscription, but support helped quickly

I thought I was buying a product on discount, but they automatically signed me up for a subscription without my clear consent. I contacted their support, and they responded quickly and cancelled the subscription. I appreciate the fast help, although the process was confusing at first.

June 24, 2025
Unprompted review
Rated 1 out of 5 stars

Problems with charging and cancelation police

The adress is paintpenpad.com, Nicosia, CY...First you charged me EUR 9.96, which you could not refund, and then when I spoke with your agents and canceled the gift cards and membership after two days, that is, today you charged me another EUR 27.96, which you did not refund, and you did not explain to me why did you take my money today when my membership was already canceled?

June 15, 2025
Unprompted review
Rated 5 out of 5 stars

I must admit that i was too nervous to…

I must admit that i was too nervous to be interacted in every possible link but here I am trying to reach out for help that i accidentally did. But this company helps me to have hopes in facing my problem. And I'm very thankful for that especially to the agent DECLAN

June 2, 2025
Unprompted review

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