paints4trade Reviews 

1,900
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 809 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the very fast delivery service, noting that orders arrive securely packaged and ready to use. People also love the exceptional finish of the paint and always find the online ordering platform very intuitive. However, some people mentioned experiencing frustrating delivery delays and missed delivery time slots that pushed back their projects. A few consumers additionally shared receiving incorrect paint colors or encountering difficulties with missing items in their packages. Reviewers occasionally noted that customer support was slow to respond when trying to resolve these troublesome order issues.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and application, frequently noting that the paint is... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast dispatch times and... See more

Quality

Clients share positive opinions on quality, consistently highlighting that the paint is easy to apply and... See more

Service

Customers consistently note positive experiences with service, highlighting fast delivery, helpful advice,... See more

Order

People report positive experiences with order, highlighting that the process is straightforward and swift.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just painting the inside of the campervan doors at the moment will be doing the whole exterior early next week just in prep mode at the moment. But as of today, have had no problems the paint is of a... See more

Rated 5 out of 5 stars

The plastisol paint for my galvanised steel garage door is brilliant. Much better than I could have imagined and well worth it. Very helpful on the phone when I ordered the wrong size tin online. N... See more

Rated 5 out of 5 stars

Ordering was easy. Next day delivery was a bonus. Paint was easy to use and covered our fibreglass roof brilliantly. Finish is excellent. Really good quality paint at an affordable price. Would defi... See more

Rated 5 out of 5 stars

Very helpful Fast response with e mail query and order placed easily. Delivered quickly and no issues. 2nd time ive ordered and each time has been efficient,friendly and excellent service Would re... See more


Company details

  1. Paint Manufacturer
  2. Fire Protection System Supplier
  3. Paint Store

Written by the company

Manufacturers & suppliers of high performance, quality industrial, marine, commercial paints & coatings, offering a rapid UK nationwide delivery service, accompanied by expert technical advice & assistance. With over 29 years of manufacturing experience, we are placed to offer our customers the very best shopping experience, with unrivalled colour choice. From fire retardant, intumescent paint & coatings, floor paint, high opacity quick drying metal & timber primers & paints, our technical & sales team provide the very best unbiased & tailored recommendations for your project. Big or small!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 78% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(1,900)

784 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

Good quality paints

Good quality paints for various vehicle and now boat projects over the years. Great colour range and quick delivery. Wil continue to buy from them in the future.

August 1, 2026
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Rated 5 out of 5 stars

Decratile metal tiles Transforned!

I found the process of trying to find the correct colour match between the roof decratile metal alloy tiles , and those above the park home bay windows , very difficult. The Paints4Trade colour chart helped me make what I believe to be the closest match possible ! The paint went on super smoothly , a joy to work with, after stirring, of course!
Looking back at the job, I’m proud of the effect but for one thing. I didn’t bear in mind that the gloss of the chosen colour would stand out as well as it does! If I could rewind the order and select the same colour , but in Matt, to match the roof tiles, the job would be perfect . The paints done it’s job so well , forming such a protective shielding layer over older alloy metal decratiles, it’s transformed them from the sun bleached tale of sorrow they had become, to a pleasant tone of generous colour again!

July 29, 2026
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Rated 1 out of 5 stars

Stay away from this company at all…

Stay away from this company at all times, send the wrong colour paint and would not help resolve the issue.

August 6, 2026
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Reply from paints4trade

Valencio PEREIRA - SE9 3NS

Your review is completely misleading and omits the most important facts.

Our records show that your name was already flagged on our system following an earlier transaction in April 2026, when a chargeback was raised claiming that you had never received your order. As a result, our team presented clear tracking evidence to defend your chargeback.

You then chose to place another order with us in August 2026 for our Roof & Tile Paint in Brick Red. After receiving that order, you alleged that the colour supplied was incorrect. Our Customer Service Team quite reasonably requested photographic evidence so that the complaint could be investigated.

What was provided raised an extremely serious issue.

The photographs supplied appeared to show paint connected with the April 2026 order — the SAME order that you had previously declared as “not received” during a chargeback claim.

That is not a minor discrepancy. It goes directly to the credibility of the claims being made against our business.

On the evidence available to us, we believe this pattern of behaviour amounts to an attempted deception of our company, and we will not allow a one-sided Trustpilot review to rewrite the documented history of these transactions.

We keep detailed records. We retain evidence. We investigate disputed transactions. And when somebody makes claims that conflict directly with evidence they themselves have supplied, we will call it out clearly and publicly.

We will ALWAYS defend our professional company, our employees and our reputation against suspected fraudulent claims, chargeback abuse and deception.

We consider the matter closed!

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