paireyewear.com Reviews 

143
TrustScore 1.5 out of 5

1.5

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Review summary

Created with AI, based on recent reviews

Considering 49 reviews, most reviewers were let down by their experience overall. Many customers encountered significant problems with their orders and delivery, including missing or incorrect items, unexpected charges, and considerable delays with non-existent tracking. Reviewers frequently described customer service as abysmal and unhelpful, often dealing with bots or long waits without resolution. The quality of products was also a major concern, with toppers often reported as flimsy, easily damaged, or having weak magnets that caused them to fall off. However, some customers appreciated the product concept, finding the glasses and toppers cute, versatile, and well-designed.

What people talk about most

Product

Reviewers mention ambiguous feedback about the product, with many expressing dissatisfaction with the quality... See more

Order

Users describe negative interactions with order, with many reporting significant delays in receiving their... See more

Customer service

Customers consistently note negative experiences with customer service, describing it as abysmal, awful, and... See more

Quality

Reviewers highlight negative aspects of quality, particularly regarding the toppers and lenses. Customers... See more

Delivery service

Clients express significant dissatisfaction with the delivery service, citing frequent and frustrating... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Don't waste your time and money! I have had 2 pairs of frames and nearly 100 toppers, the company use to be very efficient, but a number of issues over the last few months, some flimsy and bent topper... See more

Rated 1 out of 5 stars

Customer service abysmal. I placed an order in response to an email touting delivery by July 4th. I ordered the day before the deadline and am still waiting 25 days later. They have made zero effort t... See more

Rated 1 out of 5 stars

My wife used to only buy her glasses from Pair Eyewear but this last time they charged her for a subscription that she didn't know she was getting and then refused to refund the $30 for the subscripti... See more

Rated 1 out of 5 stars

Very expensive and toppers pop off so easy. Couldn’t even wear the sun glass topper when windy, because they kept blowing off. Magnets are not nearly strong enough to hold them on and paying $25 per t... See more



Contact info

1.5

Bad

TrustScore 1.5 out of 5

143 reviews

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1.5

All reviews

(143)

78 reviews in the last 12 months

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