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At Pak Tao, we are dedicated to providing exceptional furniture and outstanding customer service, ensuring a seamless shopping experience from start to finish. Your satisfaction is our top priority, and we will only be happy if you are. From expert guidance to reliable delivery and aftercare support, our team is always here to assist you. Shop with confidence, knowing that we are committed to quality, style, and service that exceeds expectations.
United Kingdom
3.7
4 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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I found some beautiful Libra tables on this website at almost £100 less than other companies were selling them for. I bought them as well as two fab statues. The service has been great and the tables and statues are great too. Very helpful customer service.
Reply from PAK TAO
Dear Deborah,
Thanks for taking your time for writing a review.
We are glad that you like our both products.
Thanks again for choosing Pak Tao.
Warm Regards,
Hayden
Ordered and paid for an item on website. Then got an email to say 'out of stock'. Why are businesses happy to take payment for an order that they cannot fulfil?
Reply from PAK TAO
Hello,
Thank you for taking the time to leave a review.
At Pak Tao, we have a strong stock management policy to ensure products shown as available on our website are genuinely in stock.
If a product is not available, it will only be offered as a pre-order, and we will not collect any payment until it becomes available.
If payment has already been processed, a refund will be issued immediately.
We’ve looked into the details you've provided, but unfortunately, we’re unable to find any record of an order or interaction under your name in our system.
If you believe this review does relate to us, please email us at support@paktao.co.uk with your order number or any other relevant details, and we’ll be happy to investigate further and resolve any issues.
Kind Regards,
Hayden
Customer Service Manager
Professional service - great price and excellent customer service. Arrived earlier than expected. Would highly recommend 😊
Reply from PAK TAO
Dear Fiona,
We're grateful for your kind words and recommendation, and delighted to know our service met your expectations.
We look forward to delighting you again in the future.
Thanks again for choosing Pak Tao.
Warm Regards,
Hayden
Great customer service, great price, quick delivery.
Reply from PAK TAO
Dear Matthew,
We’re so glad you were happy with the service.
If you have any questions feel free to contact us.
Best Regards,
Hayden
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