Palmetto Publishing Reviews 

1,140
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 340 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for providing exceptional guidance, constant encouragement, and expert advice throughout the entire book publishing journey from start to finish. People deeply appreciate the beautiful cover designs, thorough editing, and professional layout that successfully bring their unique creative visions to life. However, some customers also noted that communication could occasionally feel slow, suggesting that more regular updates during production would be beneficial. A few reviewers additionally experienced unexpected delays regarding editing deadlines or felt they had to manage certain tasks more independently than anticipated.

What people talk about most

Staff

People report positive experiences with staff, highlighting the team's exceptional professionalism,... See more

Service

Consumers find service to be exceptional, expressing deep satisfaction with the professional guidance and... See more

Product

Customers consistently note positive experiences with product, expressing deep satisfaction with the final... See more

Customer service

Clients share positive opinions on customer service, highlighting that reviewers consistently received prompt... See more

User experience

Customers had positive experiences with user experience, finding the overall publishing process exceptionally... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I experienced a wonderful welcome when I stopped in person to meet the staff of Palmetto Publishing last December. I signed my contract that day and have never regretted that decision. I was led throu... See more

Rated 5 out of 5 stars

This is my second book with Palmetto, and the second experience mirrored the first—exceptional support offered in all dimensions. Everything was done well and undertaken in a timely way. Quality and r... See more

Company replied

Rated 5 out of 5 stars

My experience with Palmetto Publishing was amazing. They helped me with alot more than I ever thought they could. Everything from distribution, editing which was top notch, and receiving the book into... See more

Rated 5 out of 5 stars

Working with Palmetto has made my first book experience a wonderful one. I was worried about many things but they helped guide me through the process. They were never "pushy" but worked at my pace.... See more


Company details

  1. #5 of 37 best companies in Book Publisher
  2. #2 of 7 best companies in Multimedia and Electronic Book Publisher

Written by the company

Palmetto Publishing is an independent self-publishing house in South Carolina, we at Palmetto Publishing believe that every person has a story to tell. We are passionate about giving authors the opportunity to share those stories with the world, providing them with an incomparable publishing experience.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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4.8

All reviews

(1,140)

324 reviews in the last 12 months

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Rated 5 out of 5 stars

Supportive Publish Experience!

Publishing a book can be a very stressful and scary experience, but Palmetto Publishing made it easy! They guided me every step of the way from editing, illustrating, and selling my book through Amazon and Barnes and Noble. It has been such a pleasure working with Reeves, Erin, and my illustrator. I would recommend them if you are looking to publish your own story.

April 27, 2026
Unprompted review
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Reply from Palmetto Publishing

Thank you so much for your thoughtful response! We truly appreciate you!

Rated 5 out of 5 stars

My Second Book with Palmetto

This is my second book with Palmetto, and the second experience mirrored the first—exceptional support offered in all dimensions. Everything was done well and undertaken in a timely way. Quality and responsiveness earn an A+. Thank you, Colby Kephart, Ryan Mace, and staff. Well done!

May 1, 2026
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Reply from Palmetto Publishing

We truly appreciate you for trusting us with another book! Thank you so much!

Rated 5 out of 5 stars

Above and beyond!

The process of a publishing journey with Palmetto has been incredibly smooth. Every step through the process has been concise, straightforward and professional. This is my fifth novel to publish. My experience with other publishers was like riding on the tide of a stormy sea, but the process with Palmetto has been a journey on a a calm lake! I’ve had the expertise from beginning to end with two individuals - Annaliese Levy and Natalie Brock, and both have exceeded all expectations. My whole experience with Palmetto has been on a platform of integrity, which is rare in the fabric of society nowadays. Thank you Annaliese and Natalie for your patient guidance through all aspects of presenting a beautiful book to my readers.

April 23, 2026
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Reply from Palmetto Publishing

Thank you so much for your kind words! We are so happy to hear about your experience!

Rated 5 out of 5 stars

Julia Mckenna was incredibly helpful…

Julia Mckenna was incredibly helpful and knowledgeable. I really enjoyed working with her. The editing team did a fantastic job and were easy to work with. Nick Johnson was very attentive and made the process very user friendly.

April 30, 2026
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Reply from Palmetto Publishing

They are the absolute best! I am so happy to hear about your experience!

Rated 5 out of 5 stars

They were really good

They were really good. It was my second with them. i will write third book primary because of Palmetto Publishing. Chloe is tremendous. Overall 5 stars.

April 30, 2026
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Reply from Palmetto Publishing

Thank you so much! She truly is!

Rated 5 out of 5 stars

Delivered what they promised.

Delivered what they promised...on time and almost always done correctly. I'm very happy.
Twoyearsbook.com is the final product

April 29, 2026
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Reply from Palmetto Publishing

Thank you so much! We truly appreciate you!

Rated 5 out of 5 stars

The pleasure of working with professionals

I recently had the great pleasure of publishing a book with Palmetto Publishing. From signing the contract to the final stages of printing, I was consistently impressed by the team’s prompt responses and steady professionalism. This is a company staffed with people who take the craft of publishing seriously and approach their work with integrity.

I am especially grateful for the invaluable support and guidance of my project manager, Natalie Brock. Her thoughtful assistance with copyediting, cover design, and interior layout was instrumental in bringing the book to completion — a fact made beautifully clear when I recently held the proof copy in my hands.

Thank you, Natalie, once again for your exceptional help and unwavering professionalism.

Sincerely, Ahmed Hussen
(The Dessie Kid--the title of my book)

April 29, 2026
Unprompted review
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Reply from Palmetto Publishing

Thank you so much! Natalie is amazing, and we are so lucky to have her! Thank you for letting us bring The Dessie Kid to life!

Rated 5 out of 5 stars

Transparency

I appreciate that their costs are up front and you can customize your package specifically for your needs. I appreciate their transparency throughout the process. And I really appreciate Abigail and Ryan's support!

April 24, 2026
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Reply from Palmetto Publishing

They truly are phenomenal! Thank you so much!

Rated 5 out of 5 stars

Abby is a fantastic literary midwife…

Abby Stahl is a fantastic literary midwife. Her attention to detail, knowledge of industry shifts, and flexibility have completely changed how I approach my work. She's patient, decisive, and genuinely invested in her authors' success. If you're serious about publishing, she's the partner you need."

April 21, 2026
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Reply from Palmetto Publishing

This made our entire team's day! Thank you so much for trusting us with your book!

Rated 5 out of 5 stars

My Book Published by Palmetto Publishing Company

I appreciate Palmetto Publishing Company. Lilly Flowers and Abby were fantastic! I recommend Palmetto Publishing Company to all who wants a book published.

April 28, 2026
Unprompted review
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Reply from Palmetto Publishing

We truly appreciate you! Thank you! They really are the dream team!

Rated 5 out of 5 stars

Amazing first publishing experience!

I really enjoyed my experience with Palmetto Publishing. My publishing consultant, Roy, was very respectful and helpful in providing explanations about the various aspects of my package. He was able to put together a package that best suited me after our first talk and was able to ensure I received the book experience I wanted while remaining within my budget. I never felt pressured to buy what he was suggesting, and he was more than willing to tweak my package based on my feedback. My project manager, Natalie, was equally respectful and always responded to my questions within a week. She made sure I knew exactly what was needed from me at each stage of my publishing journey and alerted me as soon as a step was done on Palmetto's end. As soon as I had completed a step in the process--such as revising my cover design--Natalie was quick to let me know she had received my feedback and send that on to the respective designer for further changes or to solidify my design. I have full confidence that Palmetto was working their hardest and fastest during the process. I will note that the process took 3 months, which was the expected amount of time, and the low end of pricing starts at around $2500 to $3000. I personally felt that I received my money's worth, but I know that price may come as a shock to some people, so I thought I would mention that.

April 9, 2026
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Reply from Palmetto Publishing

Thank you so much for your honest feedback and for trusting us with your book! We truly appreciate you!

Rated 5 out of 5 stars

Incredible Support from Start to Finish

Incredible Support from Start to Finish
Working with Palmetto Publishing has been a great experience, especially as a first-time author. The process can feel overwhelming, but they made it smooth and manageable.
Julia McKenna was a huge part of that. She was there every step of the way—patient, helpful, and always willing to guide me when I needed it. I couldn’t have done this without her support.
I’m very thankful for the entire team and everything they’ve helped me accomplish.

April 24, 2026
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Reply from Palmetto Publishing

Julia is awesome! Thank you for trusting us with your book!

Rated 5 out of 5 stars

Wonderful aross the board

Across the board, customer service was excellent! They were extremely responsive, and followed through on everything they promised. They made publishing stress-free and the quality of the book was great! Throughout the process, they provided the support I needed.

April 10, 2026
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Reply from Palmetto Publishing

Thank you so much! We strive to make every experience phenomenal and truly appreciate you!

Rated 5 out of 5 stars

Being a first time author required…

Being a first time author required guidance from the business aspects and the completion of my book. Both the project manager and the business advisor were great!

April 23, 2026
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Reply from Palmetto Publishing

Thank you! We are so happy we could bring your book to life for you!

Rated 5 out of 5 stars

I have nothing but good things to say…

I have nothing but good things to say about Palmetto Publishing. They guided me through the process step-by-step and answered any questions I had immediately. Working with Olivia and Danyel made the process even better I would love to work with them again. Thank you for bringing my book to life!

April 22, 2026
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Reply from Palmetto Publishing

Thank you! They are amazing! We appreciate you trusting us with your book!

Rated 5 out of 5 stars

My experience

I had great experience from start to finish. Everyone was helpful throughout the process.

April 21, 2026
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Reply from Palmetto Publishing

Thank you so much!

Rated 5 out of 5 stars

Great Company to Work With

What a wonderful company to work with! They were upfront with pricing and very communicative. As a first-time author, I had lots of questions, which they were happy to answer. I will definitely be publishing with them again in the future.

April 21, 2026
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Reply from Palmetto Publishing

We truly appreciate your kind words! Thank you!

Rated 5 out of 5 stars

Very clear process and upfront pricing…

Very clear process and upfront pricing from the start. They did what they said they would do. My book turned out great, terrific cover that they created. It took me a few months between editing steps but they never forgot about me or where I was in the editing process.

April 14, 2026
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Reply from Palmetto Publishing

Thank you so much for your kind words! We truly appreciate you!

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