They may be a new company with only five years trading, but they also gave us five star treatment and service to add. Nicola was always in our loop, for the 2 to 3 weeks it took us to decide our world... See more
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Established by James Cole the founder of many of the top cruise retail companies in the UK - Panache Cruises is a specialist in Ultra Luxury cruises and expedition cruises. Exceptional customer service with exclusive deals from the worlds most prestigious cruise lines
Contact info
Strawberry Fields, PR7 1PS, Chorley, United Kingdom
- 01615138200
- info@panachecruises.com
- www.panachecruises.com
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Replied to 42% of negative reviews
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It’s the personal service that makes the difference
It’s the personal service that makes the difference. The same member of staff is there to handle all your booking requirements. Katy was great, got us a good price for our cruise and the cabin we wanted.
I would definitely recommend Panache to book a cruise.
Excellent Service with a Personal Touch
Excellent Service with a Personal Touch
We had a wonderful experience with Panache Cruises, thanks to the exceptional service provided by Catherine Divan.
Catherine organised every aspect of our family holiday, including our Seabourn cruise, flights, hotels and transfers, with great care and attention to detail.
Her professionalism, patience and genuinely personal approach made the entire experience effortless and enjoyable.
It is a pleasure to work with someone who truly cares about her clients.
Thank you, Catherine! We look forward to planning many more holidays with you.
Fantastic service
Fantastic service as always.
It’s always such a pleasure to deal with Nicole.
She is so helpful and knowledgeable, with loads of patience.
No sure that we would of booked anything without her guidance
Jordan was more than helpful
Jordan was more than helpful as he sourced additional services we wanted and cabin pricing so we could put together the trip that we wanted. The flights we now have along with in Country transfers will give us the seamless trip we want.
We booked our Nile cruise through Catherine
We booked our Nile cruise through Catherine Divan who was extremely helpful in guiding us through the various options that best sited our requirements. We very much Look forward to our holiday on the Nile next February.
Well done Panache
I have booked several cruises with this company and have always had great service. This time was no exception. Katy listened to all my needs and came back with the perfect suggestion for me at a great price. I booked immediately. Well done Katy and Panache.
Jacob was knowledgable,professional and…
Jacob was knowledgable,professional and produced my quote in a very timely manner. He was able to meet and better a quote from another company.
I hope the cruise itself is perfect and without incident.
Really impressed with Panache cruises
Really impressed with Panache cruises. Excellent customer service from Wendy, friendly, knowledgeable and efficient. Amazing value as well, with good savings over and above direct to cruise line deals. Wish I'd found Panache years ago!
Always excellent service from all…
Always excellent service from all members of staff on the phone.
Brilliant service from Helen at Panache!
Helen at Panache is brilliant! She has booked a number of straightforward cruises for us all at very good prices. She has also booked a more complicated itinerary for us combining a cruise with a land tour. She is always very honest about the itineraries Panache can help with and those that they can't and will always assist whenever she can. I would happily recommend both Panache and Helen to anyone wishing to book a cruise holiday.
This is the 3rd cruise we have booked…
This is the 3rd cruise we have booked with Panache and we can always trust our contact, Jill Hurst, to ensure we get the best stateroom and clearly guide us through all of our options.
In this case, we thought we had missed out on a very popular cruise but, thanks to Jill’s persistence, we were able to book when a stateroom became available.
Panache cruises
the lady I spoke to was extremely knowledgeable about the cruise company I was interested in and a particular cruise which I requested information about. I also asked about a cruise with another company and the information she gave me made it obvious that would not be a suitable choice. I felt confident in booking the former and the process was very easy.
2nd booking with Panache
Have just made my 2nd booking with Nicola at Panache. She seems very well informed and knowledgeable and the company appear to be fairly competitive price wise. More importantly when Crystal cancelled part of an itinerary last year, Nicola advocated for me and managed to obtain some onboard credit as compensation. Obviously price plays a part in booking holidays but where possible I would book through this company.
Thank you Nichola
Thank you Nichola
For your expertise and support during our recent booking a cruise with you , couldn’t be happier
Regards
Maxine
⭐⭐⭐⭐⭐ Five-Star Service!
⭐⭐⭐⭐⭐ Five-Star Service!
We’ve always booked our cruises through local travel agents, but decided to give an online company a try — and we certainly won’t be looking back!
Not only was it cheaper, but the whole booking experience was far more enjoyable, thanks to the fantastic Louise Barlow.
Louise was extremely knowledgeable, friendly and informative, offering excellent advice about both the ship and the destinations.
We’re now incredibly excited about our Norwegian Fjords cruise next year!
Five-star service from start to finish. Highly recommended!
Seamless & friendly service
Nicola helped book our Canada/Nova Scotia cruise. Nicola was really friendly and knowledgable about the cruise and information that we needed. Particularly which cabin to choose and which side of the ship was best for sightseeing. Furthermore, Nicola will seek out suitable flights which would transport us to Montreal and return from New York. The experience was smooth and seamless, would recommend Panache Cruises to anyone.
Highly recommend this company Ben was…
Highly recommend this company Ben was amazing with the booking so helpful and really quick with responding. He has really great knowledge and made the booking a really easy process great customer service and a great price.
The personal touch being able to speak…
The personal touch being able to speak to an actual person
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