Panache Cruises Reviews 2,720

We’ve booked numerous cruises with Nicole B at Panache - every time her help and knowledge has been invaluable. It’s a huge benefit having Nicole and the team support us with any queries and requests... See more

Having read about PANACHE cruises in the Sunday Times, we thought to give them a try as we were disillusioned with the poor service received from 2 other companies. WE STRUCK GOLD! Karen Aspinall co... See more

Nicole who looked after us and has done on other trips is exceptionally knowledgeable, helpful and patient. It takes awhile when you’re booking an expensive trip to ratify all the details and she has... See more

Wendy Mulholland handled this booking for a last minute Rhine and Moselle cruise with confidence and efficiency and in a very friendly manner. Any queries were promptly dealt with, as were any subse... See more

Jen at Panache Cruises was brilliant. From the first phone call I made I received friendly and courteous service. I booked a family cruise with my older parents and wanted to ensure they were ca... See more

Ironically, we had been trying to book a particular cruise for a couple of weeks with another company, but we kept being told that the cruise line's website was down. We then turned to Panache, and He... See more

Excellent service from Nicole Barrett as our cruise connoisseur and back up support from the customer service team. Nicole demonstrates a high level of industry knowledge which combined with a very h... See more

Wendy was a pleasure to deal with. She struck a great balance of being friendly, knowledgeable, and genuinely attentive. She took the time to understand what I needed, offered clear guidance, and made... See more

Had a enquiry about a particular cruise Jill couldn't have been more helpful in providing me with an initial quote and the based on that selecting the right package that suited our need. Totally custo... See more

The service provided by Karen was seconded to non. Firstly she came up with a fantastic price for our river cruise having used all her experience to identify an itinerary which met our needs. Any que... See more

We have just returned from our first cruise booked with Kathryn Waites at Panache cruises. The cruise was to Antarctica and the whole experience was wonderful from start to finish. From our initia... See more

This is our second booking with Panache and have found them to be very helpful and friendly. Even though it took us a while to confirm our booking Jill was great all the way through the process. When... See more

I am a cruise novice and heard about Panache Cruises from an article in the Sunday Times, so I gave them a call. I was so fortunate to speak with Karen who could not have been more helpful. Karen guid... See more

I contacted Panache to book a River Cruise. Nicola Tempest-Mitchell replied promptly, and was friendly and knowledgeable on the subject. She was very helpful, and found us the best cruise available... See more

Professional and personable staff. Booked two cruises! Lisa and Wendy met our needs perfectly and I don't think anything was missed. Second time I have used Panache and wouldn't hesitate to recommend... See more

Jill listened to what I wanted and was very patient trying different options for me. As two seniors travelling, it’s nice to know we have the security of backup should anything go wrong. Never felt ru... See more

This is my first venture into solo travel. Elitsa was marvellous . A very friendly informative manner . She made me feel very confident to book my holiday . Nothing was too much trouble for her .

This is our first time with Panache Cruises after moving from a competitor. Wendy Mulholland, our Cruise Connoisseur from the outset was welcoming, responsive and so accommodating as we went through... See more

The booking process was easy. Joanne was very pleasant and helpful. She checked which dock at Southampton so that we could get the best deal on parking. Confirmation of the booking and other paperwork... See more

I had a great experience booking our cruise on Explora II to Greece with Shan at Panache Cruises. She was very responsive, provided a lot of information, and helped me secure the best pricing availabl... See more

Exceptional service truly sums up my experience — my first, I might add — of dealing with Panache Cruises. From the outset, Joe Hawkins was enthusiastic, professional, and impressively effic... See more

This was the first time I’ve used Panache Cruises. Brilliant experience from start to finish. I dealt with Wendy who could not have been more helpful searching out the best flight arrangements and ass... See more

My first cruise booking to the Artic and Helen has be helpful and attentive throughout the process. She’s very personable and made me feel confident. Her firsthand knowledge and attention to detail ha... See more

I was looking for the impossible really, a cruise in the school holidays, with very specific dates. Karen Aspinall came back to me very quickly with one option. She was a pleasure to deal with and... See more

Smooth Booking Experience for Our Upcoming Cruise I recently finished booking our 1st cruise, and the entire process was incredibly seamless. The website was easy to navigate, but what really sto... See more

Rob Ledsam is my go-to cruise advisor and the first person I call whenever I’m planning a trip. He’s incredibly knowledgeable, highly communicative, and always on top of the best deals and ways to... See more

Wendy was exceptional. Nothing is too much trouble and heaps of patience luckily for us. We like the continuity that panache gives you. We've used panache numerous times and will continue to.

We have just booked another cruise with Panache. We always book with Nicole, she is amazing. She spends time getting to know what we want, gives us the best possible price and on this one we have a gr... See more

when you book with other companies you often feel they are getting the better deal... with Panache and Jill Hurst you always feel everything is about you and your cruise. Simply they are always going... See more

This travel line is not conducive to first time cruise goers. The information is vague and misleading in parts. Also, the communication is mediocre at best. You receive zero info about estimated t... See more

Just booked our 3rd Exploration cruise, being the 2nd arranged via Panache as we had such great service from Catherine Divan 18 months ago, we never considered using anyone else this time. Nothing is... See more

First time booking through Panache Cruises but wont be my last.Prompt, professional and personal service. No pressure selling. Clear communication, nothing seems too much trouble.

Excellent service and cruise line knowledge from Helen. Their enthusiasm and pricing makes a compelling proposition. We had previously used Trailfinders which was a mixed experience. We have booked tw... See more

Enquired about a Mekong river cruise with Rob as had received an email detailing an offer price from £3,888 per person. I don’t actually believe that such a cruise even existed! When I discussed... See more

Great help from Nicola in booking a first time river cruise for a solo senior traveller! Advice on ship, cruise and cabin choice. Always wanted to do a river cruise and the information I was given g... See more

Bait and Switch!!!!!! I just tried to book a cruise through Panache for a Silversea Whisper cruise to Tahiti for October 25th advertised on their website for a price of $1,267 per person. I called... See more

I booked a Mediterranean cruise (paying over $10,000) through Panache and the service I have received from Panache has been utterly deplorable. I have complained to my "cruise consultant" about her ig... See more

Just booked with Panache and Karen again! I’m fully committed through to and including 2028 with cruises from Panache. Lots of help even for a very fussy client with specific requirements. Thank you... See more

Nicole Barrett of Panache cruises was so very helpful. She responded to my questions immediately. The quote came through so quickly and she made the whole process so very easy. I would be so happy... See more

It was very easy to book with Panache Cruises. Helen checked the availabilities for me and gave me options to compare. The actual booking went very well with everything being explained.

I have just made my first booking with Karen who was extremely helpful and efficient; she replied quickly to my emails and telephone call requesting advice and extra information. The booking process w... See more

Booked with Amanda after hours of trying to find a cruise myself. She was very knowledgeable and efficient and found us the perfect river cruise for us. Everything arranged and really looking forward... See more

Recently booked, Rob was very helpful, open to my newbie cruiser questions, very patient and extremely helpful. Now counting the weeks to our very first river cruise, confident we have been guided by... See more

I got excellent, prompt, friendly service at every stage from my Panache Agent Kathryn Waites. Plus, a comparison of prices showed Panache offered the least expensive deal.

The help, guidance and information we were given. Jill did a number of quotes for us until she found one that suited all of our requirements. We were very impressed and nothing was too much trouble.... See more

Great service from Lisa, nothing was too much trouble for her and panache. Able to sort out our requests which can be a bit indepth without any issues. Will definitely use them again

The travel consultant, Lisa Ladds, who booked my cruise for me and my wife has been absolutely brilliant throughout the booking process from inception, that is providing the initial quote to the final... See more

I have just booked a cruise with Regent through the help of Kathryn who was very efficient at giving me all the knowledge necessary. I wouldn’t hesitate to use their company for my future cruise holi... See more

Jill gave the best service, so friendly and knowledgeable, I have every faith in her expertise for our cruise booking. Always came back with any queries quickly and answered all our questions. Thank... See more

Nicola has always been really informative and in constant contact with us during the process. Negotiated the best deal even under pressure from me to push the cruise liners. Booked our third cruise wi... See more

Great service. Very friendly and knowledgable. Super efficient and nothing is too much trouble. I also like that the person you speak to deals with your holiday from start to finish until you get... See more

Once again Catherine found the “cruise only” option we required at a competitive price. Efficiently sorted over a couple of pleasant phone calls.