Panda Security  Reviews 

23,350
•
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 350 reviews, reviewers had a great experience with this company. Customers praise the antivirus for running smoothly in the background without slowing down systems, keeping devices safe from potential threats while avoiding excessive browser pop-up notifications. Many people also praise the responsive customer service team, noting that assistance is readily available and helpful when resolving general questions or account inquiries. However, some people mentioned that managing subscriptions and handling automated renewals can sometimes feel cumbersome, confusing, or difficult to turn off without calling support. A few reviewers additionally experienced technical challenges during installation or felt that specific support interactions fell short of expectations regarding complex issues.

What people talk about most

Product

Clients share ambiguous opinions on product, with many reviewers praising the software for its ease of use,... See more

User experience

Users describe positive interactions with user experience, frequently noting that the software is easy to... See more

Service

People report ambiguous experiences with service, as long-term customers frequently praise the reliable... See more

Customer service

Consumers find customer service to be a mixed experience, with some reviewers praising the friendly technical... See more

Subscription

Customers consistently note ambiguous experiences with subscription processes, frequently praising reasonable... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I guess the best thing I can say is that I never really give much thought to viruses because I have full confidence in PANDA. The only confusing thing I find is when I get renewal offers long before I... See more

Company replied

Rated 4 out of 5 stars

Like Panda, but a little snafu with renewal. I purchased 1 month ahead of time a 3 yr. panda dome advanced and downloaded etc. no problem. I thought when my old subscription was done this new one w... See more

Company replied

Rated 5 out of 5 stars

when my laptop is on you wouldn't know panda is running , unlike Norton and McAfee who both slow the system down .Twice I have rang customer support and on each occasion they were very polite and they... See more

Company replied

Rated 5 out of 5 stars

A comprehensive anti virus product, gives good advice via website online or by email and yet doesn't overwhelm with mailing or pop ups in browser. The value for money is great and they don't hike up t... See more

Company replied


Company details

  1. Software Company

Written by the company

Panda Security is one of the world's leaders in IT security products. It provides powerful antivirus solutions to protect Windows, Android and Mac devices. Panda Security's technology is especially designed to, among other things, protect customers' Internet activities (online shopping and gaming, parental controls, online banking, etc.), as well as securing Wi-Fi networks against third-party attacks.

SIMPLEXITY!

Written by the company

Panda Security makes complex things simple
Browse, buy or play safely with the best technology Panda Security.

Contact info

4.1

Great

TrustScore 4 out of 5

23K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(23,350)

889 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

came back to panda after trying others…

came back to panda after trying others that shall not be mentioned, but one began with an Mc....first tried panda as a freebie a while back, liked it, but new pc came bundled so had to go with the Mc...finally got rid and back to paid panda globe..very very nice, comprehensive, no probs at all and new bits being added all the time, wats not to like !!

September 28, 2026
Unprompted review
Panda Security  logo

Reply from Panda Security

We are so happy to hear you've returned to us and are enjoying our service! It's wonderful to know our comprehensive features and continuous updates are meeting your expectations. We appreciate your loyalty and positive feedback!

Rated 5 out of 5 stars

Good protection

September 25, 2026
Unprompted review
Panda Security  logo

Reply from Panda Security

Hello!

Thank you for sharing your experience and for your trust in Panda Security.

We’re delighted to hear that the protection has met your expectations!

Rated 5 out of 5 stars

Excellent

Panda Security is efficient and well run. They keep you informed of any changes or updates. Very satisfied.

September 24, 2026
Unprompted review
Panda Security  logo

Reply from Panda Security

We're happy to hear that our efficiency and communication regarding updates have met your expectations. We appreciate your positive feedback!

Rated 5 out of 5 stars

Best and save!

September 1, 2026
Unprompted review
Panda Security  logo

Reply from Panda Security

Hi there,

Thank you for your kind feedback!

We're delighted to hear that you're happy with Panda and that you consider it both effective and safe. Protecting our customers while providing a smooth experience is exactly what we strive for.

Thank you for choosing Panda!

Rated 5 out of 5 stars

The agent asked if I agreed to use…

The agent asked if I agreed to use remote access to reinstall my package after I had altered things. She was fantastic and without Abby I would still be struggling!!! Thanks Abby

September 22, 2026
Unprompted review
Panda Security  logo

Reply from Panda Security

We're so glad to hear our team could provide such excellent remote assistance and resolve your issue effectively! We appreciate your kind words.

Rated 5 out of 5 stars

Panda Dome Complete…a highly reliable service!

I am a long-time customer of Panda Security and have renewed my Panda Dome Complete subscription every year since 2014. It runs very quietly in the background without causing any system lag, and I always appreciate the useful discounts and offers they provide for renewals. Sometimes, Windows 11 updates can cause minor compatibility issues. This time, I had trouble turning on the Panda firewall, but after some troubleshooting, I successfully sorted it out. Despite occasional Windows hiccups, it has kept my data safe for over a decade, and I will continue to use it.

September 23, 2026
Unprompted review
Panda Security  logo

Reply from Panda Security

We are so grateful for your continued loyalty since 2014 and for sharing your positive experience with us! We appreciate you highlighting the quiet operation and renewal offers. We understand that Windows updates can sometimes present challenges, and we're glad you were able to resolve the firewall issue. We are committed to keeping your data safe.

Rated 5 out of 5 stars

So easy to renew and not pushing me to…

So easy to renew and not pushing me to buy more expensive contract.

September 15, 2026
Unprompted review
Panda Security  logo

Reply from Panda Security

Thank you for your feedback! We're pleased to hear that renewing was easy. Thank you for your trust.

The Panda Security Team

Rated 1 out of 5 stars

I am no longer a customer for Panda

I am no longer a customer for Panda. I live in AZ now & have McAfee for my protection. That was an unauthorized charge. I have notified the fraud department with the credit card that was charged.

September 13, 2026
Unprompted review
Panda Security  logo

Reply from Panda Security

We're sorry to hear about this. We understand your concern regarding the subscription charge. We'd like to review what happened and investigate the matter further. We will contact you via Trustpilot to obtain your details and follow up directly.

The Panda Security Team

Rated 1 out of 5 stars

Pricing isn't clear and upfront

Pricing isn't clear and upfront. It looks like a good deal, and you have to pay to upgrade after 150mb. Misleading product info.

September 16, 2026
Unprompted review
Panda Security  logo

Reply from Panda Security

We're sorry to hear that the pricing was not as clear as expected. We'd like to better understand your experience and review your case. We will contact you via Trustpilot to follow up directly.

The Panda Security Team

Rated 5 out of 5 stars

Panda AV ensures me and my notebook…

Panda AV ensures me and my notebook from any technical and maleware problem. I find their assistance very good and fortunately I call them just few times because I have had very few problems with my notebook.

September 20, 2026
Unprompted review
Panda Security  logo

Reply from Panda Security

Thank you for your feedback! We're pleased to hear that Panda has helped keep your notebook protected and that you've had a positive experience with our support whenever you've needed assistance.

The Panda Security Team

Rated 5 out of 5 stars

It just works

It just works - no hassle. I have just renewed after using it for a year. I have no problems at all. Very good price, I am covered for 5 machines - including my Android phone.

September 19, 2026
Unprompted review
Panda Security  logo

Reply from Panda Security

Thank you for your feedback! We're pleased to hear that Panda has been easy to use, good value for money, and has protected all your devices without any hassle.

The Panda Security Team

Rated 5 out of 5 stars

Good product that provides good…

Good product that provides good security, at a very reasonable price. Recommended.

September 1, 2026
Unprompted review
Panda Security  logo

Reply from Panda Security

Thank you for your feedback! We're pleased to hear that you find Panda a good product that offers solid protection at a reasonable price. Thank you for your recommendation.

The Panda Security Team

Rated 5 out of 5 stars

A comprehensive anti virus product

A comprehensive anti virus product, gives good advice via website online or by email and yet doesn't overwhelm with mailing or pop ups in browser. The value for money is great and they don't hike up the renewal price when it's due I recommend Panda Dome.

September 17, 2026
Unprompted review
Panda Security  logo

Reply from Panda Security

Thank you for your feedback! We're pleased to hear that you value Panda's protection, our communications, and the value for money we provide.

The Panda Security Team

Rated 5 out of 5 stars

Very good product.

September 15, 2026
Unprompted review
Panda Security  logo

Reply from Panda Security

Thank you for your feedback! We're glad to hear that Panda has worked reliably for you over the years.

The Panda Security Team

Rated 5 out of 5 stars

I have never had any problems none at…

I have never had any problems none at all
panda works as it should
I have used this panda Security for many years it works.

September 14, 2026
Unprompted review
Panda Security  logo

Reply from Panda Security

Thank you for your loyalty and feedback! We're pleased to hear that Panda has been protecting you for many years and continues to work as expected.

The Panda Security Team

Rated 5 out of 5 stars

Oliver was extremely helpful

Oliver was extremely helpful, patient and courteous in assisting me with my computer needs. Thank you Mr. Oliver

September 13, 2026
Unprompted review
Panda Security  logo

Reply from Panda Security

Thank you for your kind words! We're pleased to hear that Oliver was able to help and provide the support you needed. We'll be sure to share your feedback with the team.

The Panda Security Team

Rated 5 out of 5 stars

Sit back and relax knowing you are protected on the Internet.

You certainly get peace of mind using Panda, at a reasonable price. You do not get hammered with notifications like a certain security suites, which is a big win with me.

September 13, 2026
Unprompted review
Panda Security  logo

Reply from Panda Security

Thank you for your feedback! We're pleased to hear that Panda gives you peace of mind online and that you appreciate our straightforward approach. Thank you for your trust.

The Panda Security Team

Rated 5 out of 5 stars

Works fine and is good value for money

Works fine and is good value for money. Good communications.

September 13, 2026
Unprompted review
Panda Security  logo

Reply from Panda Security

Thank you for your feedback! We're pleased to hear that you're happy with Panda's protection, value for money and communications.

The Panda Security Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look