Panel Hub Reviews 

1,368
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 1,336 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent service and reliable processes from ordering to delivery, appreciating quick, well-communicated deliveries that often arrive early and in perfect condition. The products, especially the panels, are consistently praised for their high quality, good value, and ease of installation, effectively transforming spaces. However, some people mentioned experiencing issues with incorrect or inconsistent product quality, such as panels being flimsy, chipped, or not matching previous orders, alongside problems with deliveries like delays or wrong items, and found customer service resolution unsatisfactory.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the fast and reliable delivery... See more

Product

Consumers find product to be positive, with many reviewers praising the quality and appearance of the panels,... See more

Quality

Reviewers highlight positive aspects of quality, with many customers expressing satisfaction with the... See more

Order

Users describe positive interactions with order, highlighting the ease of the ordering process and good... See more

Service

Customers consistently note positive experiences with service, often praising the excellent communication... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Pre ordered panels and was called next day to verify that I knew they would be a little longer ger to deliver due to this. Incredible customer service the woman on the phone e was very nice. Panels we... See more

Company replied

Rated 5 out of 5 stars

Fantastic service from start to finish! After previously having a bad experience elsewhere I decided to give panel hub a go. First time ever that I received a phone call to confirm order, they upda... See more

Company replied

Rated 5 out of 5 stars

Tbf, great experience with this team. Acoustic panels are great in shape and bathroom panel is exactly same as the images they provided. Delivered within one week of purchase. NB: if they can add mo... See more

Company replied

Rated 5 out of 5 stars

Great experience. Easy to order online, delivery came quickly, in fact earlier than expected. The panels came in good condition and were packaged well. The panels are Easy to install, but you must hav... See more

Company replied


Company details

Written by the company

Panel Hub UK transforms homes and commercial spaces with high-quality acoustic wall panels, flooring, and accessories. With over a decade of experience in the UK interiors industry, we combine expert craftsmanship, modern design, and durable materials to deliver products that are both practical and beautiful. Our collection includes acoustic panels, MDF panels, PVC wall panels, outdoor slatted panels, and LED lighting kits - perfect for creating feature walls, reducing noise, or updating wet and outdoor areas. Designed for effortless installation and long-lasting performance, our panels make it easy to bring your vision to life. We combine premium design with competitive pricing, making stylish finishes accessible to every home and business. With fast nationwide delivery, clear communication, and support from our dedicated UK team, your project is simple from start to finish. Trusted across the UK, Panel Hub UK helps you create spaces that inspire and impress - every panel, every time.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 94% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(1,368)

1,308 reviews in the last 12 months

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Rated 5 out of 5 stars

What a great company to deal with

What a great company to deal with, I wad a bit wary at first because they were so cheap. But the panels were really good quality, well packaged and I wad kept updated from the time I placed my order allbthe way through to delivery.

June 19, 2026
Rated 5 out of 5 stars

absolute best out there.

absolute best out there.

i hate to compare stuff because different stuff are in different leagues, and panelhub are clearly the top of the top. after being scammed by british homes direct, its like going from hell to heaven dealing with panel hub, they are the best. customer service, communication is 10/10. everyone asks about my panelling and i always tell them, make sure you go to panel hub and not anywhere else!

July 3, 2026
Unprompted review
Rated 3 out of 5 stars

Panels were not the same thickness as…

Panels were not the same thickness as the first batch I purchased. Very thin and flimsy, so difficult to to up, hag to glue the whole panel instead of just screwing them to fix to the wall. The fixing of the battens to the backing material wasn’t as good either so this had to be super glued back after cutting. Looked ok once they were up, but wot purchase again.

June 18, 2026
Rated 5 out of 5 stars

Satisfied customer

Placed an order with PanelHub and within the hour they called me to confirm the order and let me know that I would be receiving an email with delivery information. The Panels arrived a week later.
Panels are as described, and what we chose. The are so easy to cut and install.
Would definitely recommend this company. Great quality product and customer service, which is very rare these days.
Thank you Panel Hub
A very satisfied customer

June 13, 2026
Unprompted review
Rated 1 out of 5 stars

they sent wrong panels along with the…

they sent wrong panels along with the wrong amount. They didn't try and get the right order out ASAP.
customer service staff very rude and screamed at me for querying my refund.
order your panels from walls and floors, you get to pick a day for delivery, which is usually within 2 days.

June 30, 2026
Unprompted review
Rated 1 out of 5 stars

Ordered bi-fold shower door and…

Ordered a bi-fold shower door and received a single panel shower door in the dustiest of packaging.
They don’t stock bi-folds (apparently the photo was wrong) yet it is still on their website.
Still waiting for someone to collect it so they can issue a refund.

June 18, 2026
Unprompted review
Rated 5 out of 5 stars

Called to panel hub this morning for…

Called to panel hub this morning for panels
Came home with panels and unique garden furniture
I know crazy but we couldn’t resist
Great prices to good to walk away from
Wow the showroom has been transformed
Really helpful friendly staff
Definitely be keeping an eye on what they have in stock
Thank you panel hub 🤗

June 20, 2026
Unprompted review
Rated 5 out of 5 stars

I first came to know about panel hub 2…

I first came to know about panel hub 2 weeks ago when I wanted wall paneling, they have lots of choice and colours, but stupidly I ordered 1 when I should have ordered 2,but when I contacted them to reorder they were really helpful,and watched out for my online contact,so they could match up the batch colour, on delivery they gave me notice and options,its just a shame that I have had to pay £19.99 delivery twice ,but that was my fault not theirs as i misjudged my needs, the quality is also good,and customer services were really friendly, which made a big diffrencd speaking to an actual person, who understood my needs, wud defo recommend. Really pleased.

June 17, 2026
Unprompted review
Rated 1 out of 5 stars

Delivery was a joke

Delivery was a joke, poor communication and abandoned the panelling in the lobby of my building then lied that it wouldn’t fit in the lift

Customer service is even worse with passive aggressive responses

I’d strongly advise you to avoid this company. I wish I’d read the other 1* reviews before wasting my time

June 17, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent price

Excellent price, Excellent quality super fast tracked delivery. Excellent customer support. Way cheaper than local suppliers. Would 100% recommend and buy from Panel Hub again. More importantly the boss " my wife" loves them as they've brought new life to our fireplace.

June 11, 2026
Unprompted review
Rated 5 out of 5 stars

Great quality

Great quality, speedy delivery, looks so premium and has really completed our front room

June 5, 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi Jake,

Thank you for your wonderful review!

We're delighted to hear that you're pleased with the quality of your panels and our speedy delivery service.

It's fantastic to know that the panels have given your front room a premium look and helped bring the space together. Hearing how our products have transformed your room makes our day.

Thank you for choosing Panel Hub and for taking the time to share your experience.

Best regards,
The Panel Hub Team 🖤

Rated 5 out of 5 stars

Great service and quality panels

Great service and quality panels . Great price

June 12, 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi Carol,

Thank you for your review!

We're so pleased to hear that you're happy with the quality of your panels and that you found them to be great value for money.

It's also wonderful to know that you were happy with the service you received. We truly appreciate your feedback and your support.

Thank you for choosing Panel Hub.

Best regards,
The Panel Hub Team 🖤

Rated 5 out of 5 stars

all good

all good, great panels with no problems, appricate the service

June 12, 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi Jim,

Thank you for your review!

We're delighted to hear that you're happy with your panels and that everything went smoothly with no problems.

It's great to know you appreciated the service you received. We always strive to provide quality products and support, so your feedback means a lot to us.

Thank you for choosing Panel Hub.

Best regards,
The Panel Hub Team 🖤

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