Panera Bread Reviews 

I never post a OMG about a salad but OMG. I had the Greek Chicken Salad. Absolutely delicious. The ingredients were so fresh, the dressing was awesome. I will be having it again tomorrow.

Today I’m eating 1 star because as entering the restaurant I cleaned the chairs before sitting down and their was stains known to me as cocaine on the chairs. I ordered Everything Bagel and Green Tea. Mostly every visit here I order a chicken noodle soup which isn’t served til 10a. Waiting til 10a to order now there’s no soup or maybe specific one but when they went to go check it took them a long time to return back informing if there’s soup or NOT so of course I’m not getting the soup but just to rewind back after placing my order the young lady who serving never ring my buzzer nor called my name nor did my order have a receipt with my name on it like everyone else. She did the same thing yesterday not calling out my name for order so my food can just sit on the counter until I pick it up. What’s the purpose of the buzzer. I had never had a problem with making my orders with the cashiers. I did have an issue that I bought to a manager is when Inorder my soup I don’t receive a full bowl but when someone else ordered for me I received a full bowl. The manager said the texture of the different soups can be a factor since I ordered chicken and rice soup then the other was chicken noodle the noodle was less. This issues hasn’t been every visit but it seem as it is becoming. The more frequent I visit. Hopefully it’ll get better and not continue to get worse for me as I’ll continue to visit.Trips to Panera Bread. I was another time I got a hot green tea the person working then told me they wasn’t putting the hot water out but she can take my cup in the back and get the hot water no. Thanks Ma’am but as other people came in the hot water comes out

I spent $25 on the lobster roll and it was terrible. Dry, no seasoning and to mention just 2 big claws not even cut into chunks. It was very hard to eat. Worst meal ever.

cost has increased incredibly, and serving sizes have decreased. one or the other would have been preferable. food is good, but not that good.
also, "STUFF IT " is very offensive. i have not and will not try the product... i am not a homophobic, but ad delivered by a fem guy makes the product unappetizing. i will not be back.

I was trying to talk to a manager at 609 s Perryville road Panera, and I was quickly put on hold by someone named Delaney and she had me sitting on hold for over 5 minutes. I called back, and I sat on the phone for another 5-10 minutes. This is absurd especially when you are a manager

Hadn't been to a Panera in quite some time and won't be going back. Ordered the new Green Goddess Chicken Cobb ​Salad Stuffer -- it was pretty awful. The bread was dry and hard and the fillings weren't much better -- completely lacking in flavor. Couldn't locate the apple-wood smoked bacon in the sandwich. And to think I paid around $12 for this!!! Should have gone 2 doors down to Trader Joe's and gotten one of their pre-made sandwiches for half the price and gone home to eat it. Oh, well live and learn. Also, on my way out I noticed that their bakery goods seemed considerably reduced since the last time I visited. Not sure what that is about. Maybe this business is on its way out.

Your bagels are just BREAD. Your cream cheese is stagnant at best. An epic bagel fail!!!!

I order the platter with the stuffer steak bread when I got home I expected to see a platter in stead I saw a bread with I don’t k ow wry very disappointed It’s sowing out side a platter for -15.95 very bad

bread n what kin of steak who ever idea it was notttt good

I've had a few bad experiences at Panera in Statesboro GA, mostly due to poor customer service or bad management, but I never had any issues with the quality of their food or bakery items in the past. The pastries used to be excellent, especially the oversized croissants, bear claws, and cinnamon swirls. So it had been a while, but I used their drive-thorough today to order two croissants and two bear claws. Was I ever shocked when I got home and saw what passes for a Panera croissant and pastry now.

Each croissant was about 4 inches across and sliced in half, which I didn't request or want, and they looked like prepackaged soggy grocery store items. The croissants were claggy not flakey. The bear claws were about half the size they used to be and were billed as almond pastry instead. They tasted nothing like the pastries from a few years ago. Just awful, cheap tasting junk. $15.44 for four generic grocery store pastries. Never again.

10553 Cicero Ave
Oak Lawn, IL 60453
United States Terrible Customer Service – Very UnprofessionalI am extremely disappointed with my recent visit to this location, which used to be my favorite Panera. I arrived after 6:00 PM and was told they were out of coffee. Later, we bring light roast coffee because I waiting in the line to return and get my money.Then, I tried to order a pick-two mix-and-match deal with a chicken cranberry walnut salad sandwich and tomato soup.The cashier told me they were out of tomato soup. When I asked for broccoli cheddar instead, she claimed it wasn't on the list for the deal. I do not eat their chicken noodle or onion soups, so this was incredibly frustrating.Instead of handling the situation professionally, the employee went to the kitchen, said something to the other staff members, and they all started looking on my way laughing. It was a completely nightmare situation and made me feel very uncomfortable. Eventually, they suddenly "found" the tomato soup, but the staff continued to giggle and look at each other the entire time. No one ever apologized for the confusion or their rude behavior. They acted like they didn't care about the customers at all! I am still upset about how I was treated and do not know if I will ever come back to this location.

I ordered ciabatta cheese steak, sat there for a 1/2 an hour when they finally came out, told me they were out of steak. I said, give me a toasted Italiano instead, it was barely toasted and had about half the ingredients. And then also ordered French Onion Soup for the first time.It was almost all water.\nWhat's the worst soup I ever had?\nDon't ever go back to panera bread.

Ordered breakfast boxes and everything came loose and late for a Board Meeting. How embarrassing to have them have to open the sandwiches to find out what it is...nobody wants to touch it after someone else has to open it. They were late with the order and didn't seem to care about my concerns when I called the manager. This is not the first time but may be the last time!

I am now boycotting Panera Bread. They quit carrying poppyseed salad in the summer due to being too lazy to cut up fresh strawberries. Now I order from Jason's Deli instead.

I had a wonderful experience at Panera Bread, 200 S State Rd 434 #1071, Altamonte Springs, FL 32714. Maria is truly one of the best managers in town - professional, welcoming, and clearly dedicated to great service. She made the experience even better with her positive attitude and attention to customers.
A special thank-you as well to Jada, who did an amazing job with the veggie special this Sunday morning. She made my wife’s with avocado, and mine spicy, and both were absolutely delicious. Everything was prepared so well, and you could really tell the care and effort she put into making our food just right.
We really appreciated the excellent service and the quality of the meal. Kudos to Maria and Jada for doing such a fantastic job. I highly recommend this Panera location.
If you want it to sound even more glowing and "award-worthy," use this version:
Outstanding service and food! Maria is hands down the best manager in town - friendly, attentive, and exceptional at making customers feel welcome. Jada did a fantastic job making the veggie special this Sunday morning. She prepared my wife’s with avocado and made mine spicy, and both were incredibly tasty and perfectly done. Their care, professionalism, and attention to detail really stood out. We truly appreciated the experience. Big kudos to Maria and Jada - they made our morning special. Highly recommend this Panera Bread location.
my family treated me for Fathers day June 21st 2026

Thanks & Best Regards,
Respectfully Submitted,
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For years we used to go to Panera Bread. Looks like their consultants advised them to save money on stoping making panini. Its a terrible move to stop making something that made the brand popular. We now only go there occasionally.

Today is Father’s Day and our daughter ordered lunch for us from Panera Bread in Sugar Land TX. What was a great disappointment was that when we opened the bad only to realize it that 1/2 of the bread is broken and unwrapped looks like a leftover from someone!
We have been in Sugar Land for a longtime and used to love this place. We’ll never order anything from them again.

The sesame chicken bowl is sooo good. The dressing and vegetables are fresh and flavorful. I advise not adding shrimp, it is very tough and rubbery.

Bread went down hill . Beagles are doughy and not good . And it’s all stores not just one . Managers don’t wear hairnets, but they deal with food all day long. Most of all the the bread, bagels and pastries are not being made properly and taste awful.

The service at Panera Bread is excellent. The food taste wonderful and the customer service is always friendly . I will eat here often and refer this restaurant to my friends and family .

Staff is extremely rude. They never had iced coffee made ever