While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Written by the company
Pango is the agentic operating system for e-commerce logistics. We help Shopify and Shopify Plus brands turn shipping, tracking, and returns into a single AI-powered workflow that runs without manual intervention. Most e-commerce brands lose money to three quiet problems: customers who do not know where their order is and flood support with "where is my order" tickets, returns that take days to inspect and refund, and shipping decisions made by hand across a dozen carrier portals. Pango replaces all of that with one platform and one AI agent that works as your digital e-commerce employee for deliveries. Our three pillars cover the full post-purchase journey. Deliveries orchestrates multi-carrier shipping across every Nordic carrier (PostNord, Bring, Budbee, Instabox, PostNL, Posten Norge, Posti, Helthjem) and every global Tier 1 (DHL, FedEx, UPS, USPS, Amazon Shipping). Tracking gives shoppers a branded post-purchase experience that reduces customer service tickets by up to 70 percent. Returns automates self-service returns, exchanges, and AI-powered return inspection. Brands using Pango see up to 30 percent fewer returns, a 5 to 8 percent lift in checkout conversion, a 70 percent drop in WISMO support tickets, and up to 30 percent higher profitability. Manual logistics workload typically drops from 50 percent of an ops team's time to 5 percent. Pango is built for ambitious direct-to-consumer brands on Shopify and Shopify Plus, with deep Nordic carrier coverage no global competitor can match. The platform is GDPR compliant, ISO 27001 in progress, and aligned with the EU AI Act. Customers own their data, with full Looker Studio integration and no vendor lock-in.
Contact info
Stockholm, Sweden
- Manal@pango.ai
- pango.ai
No reviews
This company hasn’t received any reviews yet.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.