While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Super dårlig kundeservice
Jeg bestilte 2 salatpizzaer og gjorde klart at de skulle være uden løg, da 1 i husstanden ikke tåler rå løg.
Da jeg modtager dem er de begge med løg.
Herefter henvender jeg mig til restaurant og gør dem opmærksomme på fejlen, de kan ikke sende to nye da de har travlt(fair nok) men beder mig derfor om næste gang jeg bestiller at gøre dem opmærksomme på fejlen så vil de give et godt tilbud.
Efter lidt tænkning beslutter jeg mig for at gøre brug af “tilbuddet” og bestille igen så vi begge kan få noget at spise, her bliver jeg spidset af med 10% rabat hvilket i dette tilfælde svarer til ca. 20kr.
Dette sætter jeg mig meget uforstående overfor da restauranten i forvejen har kørt med 10% rabat i flere måneder.
Syntes helt ærligt at det er en latterlig dårlig service vi har modtaget, og må indrømme man føler sig til grin når ens “gode tilbud” består af 20kr rabat.
Her står vi tilbage med mad som den ene ikke kan spise.
Det er sidste gang vi har bestilt derfra.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








