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Paperandgold Reviews 

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TrustScore 3 out of 5

3.2

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3.2

Average

TrustScore 3 out of 5

1 review

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3.2

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Rated 1 out of 5 stars

Schlechte Qualität, lange Lieferzeiten und miserabler Kundenservice – große Enttäuschung!

Meine Erfahrung mit Paperandgold war durchweg negativ. Schon beim Auspacken war ich enttäuscht: Die Ware wirkt billig, schlecht verarbeitet und entspricht keinesfalls den schönen Bildern auf der Website. Für den Preis habe ich definitiv eine bessere Qualität erwartet.

Dazu kamen die extrem langen Lieferzeiten. Trotz der angegebenen Versanddauer musste ich wochenlang auf mein Paket warten. Besonders frustrierend war der Kundenservice: Ich habe mehrfach per E-Mail nachgehakt, um den Lieferstatus zu erfahren – ohne Erfolg. Ganze zwei Wochen lang keine Antwort, keine Stellungnahme, keine Entschuldigung – einfach nur Ignoranz.

So ein schlechter Service ist für mich absolut inakzeptabel. Hier werden Kunden offensichtlich nicht wertgeschätzt. Ich werde sicher nie wieder bei Paperandgold bestellen und kann nur jedem raten, sich den Ärger zu ersparen. Definitiv nicht zu empfehlen!

February 12, 2025
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