Speedy, efficient delivery, beautifully packed, quality items, which are excellent value for money. Paperchase stationery and gifts have always been unique and exceptional, from your little gem on P... See more
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They have really great high quality stuff however I recently put an online order through and haven't heard anything since. It has been 5 days since they confirmed my order and I have received nothing... See more
I paid for several items from the website. The confirmation came through by email and payment was taken. However, when I received my order there was an item missing which was important to me. I waite... See more
I want to know where my order is and I keep getting emails to ask how am I enjoying my order and how was my experience. I have been a lover of Stationery for years and a loyal fan of paperchase..so sa... See more
Company details
Written by the company
Paperchase is an iconic British brand with a global presence. With all things celebration at our core, we are the (smiley) face of the positive moments in life for customers in more than 125 stores across the UK. For 50 years we have been bringing joy to the everyday through our innovative design-led cards, wrap, stationery and gifts. Our seasonal collections are brought to life using the highest-quality materials from around the world and the talents of our in-house teams in London. We have over 125 stores and concessions across the country and over 20 outlets internationally. Our award-winning website, paperchase.com, makes sure that no one has to miss out, allowing people to shop 24/7 from wherever they are.
Contact info
346-348 Chiswick High Rd, W4 5TA , London, United Kingdom
- paperchase.com
3.9
Great
18K reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Gonna miss paperchase
February 21, 2023
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Great range of products at great…
Great range of products at great prices!!
You will be missed.
February 16, 2023
Paperchase website is always easy to…
Paperchase website is always easy to use and I’ll miss their amazing range of products
February 21, 2023
Please don’t go paperchase.
February 21, 2023
Good range of products on the website
Good range of products on the website. I never had any issues and the items are cute and if good quality.
February 13, 2023
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Great wedding planner
Great wedding planner, very detailed and pretty. Defo recommend it!
February 20, 2023
A really good product delivered swiftly…
A really good product delivered swiftly and efficiently.
February 20, 2023
I love the products
I love the products, and after a house move it no longer convient to go into a store. The website allows me to get what I like. It is fairly easy to use
February 16, 2023
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Have loved shopping at paperchase
Have loved shopping at paperchase. Am gutted they'll be no more but look forward to seeing their products in the shops. Their items are always quality items and one on their own.
February 20, 2023
Great quality and range of products
Wide range of stationary and cards available. Such a shame Paperchase is closing.
February 19, 2023
Superb as always
February 20, 2023
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Missing items, poor customer service
So I ordered some cards from their website, and only one of them arrived and I sent them an email the same day, and I received an automated email back saying I will be replied to in 3 working days it’s been a week and nothing, no email, the other card still hasn’t turned up. Very poor customer service!
February 13, 2023
Reply from Paperchase
Hello Katie,
I am sorry to hear that your experience with us is not up to par.
We'll be reaching out via email so we can get this sorted for you quickly.
Great website and so easy to use
Great website and so easy to use, am going to miss it. Always had some unusual cards and great designed wrapping paper. This was a must go to site for these supplies
February 20, 2023
You Will Be Missed!
Paperchase is a favorite shop and I’m very sad that it has stopped trading online.
February 16, 2023
Easy website to navigate
February 19, 2023
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Good stuff, slow to ship
They have really great high quality stuff however I recently put an online order through and haven't heard anything since. It has been 5 days since they confirmed my order and I have received nothing about them actually sending it.
February 15, 2023
Great notepads, great service.
Thankfully they’re still selling their products and delivering when promised. Hope the brand thrives when under Tesco ownership.
February 19, 2023
Great products that are not available…
Great products that are not available anywhere else. Good quality and prompt delivery—- what more can you ask ?
February 15, 2023
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