Each order is securely packaged for the rigours of the postal journey and dispatched swiftly which gives me confidence while being a repeat customer. All items are of a high quality and a delight to r... See more
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Review summary
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Reviews shaping this summary
Finally managed to secure an elusive Jellycat bunny I had been trying unsuccessfully to get hold of for weeks. I ordered outside of working hours on the Thursday evening and my package arrived on Mond... See more
I’ve ordered from Paper Tiger twice and both times have been a brilliant experience. My orders have been dispatched quickly and delivered within a few days. The items I’ve received have been beautiful... See more
After weeks of chasing down a hard-to-find Jellycat bunny, I finally obtained it. Placing my order late Thursday, outside of business hours, I was thrilled when it arrived by Monday. Excellent service... See more
Company details
Written by the company
Since 1981, Paper Tiger, has offered design led cards, stationery, wrap and gifts products from new and established Edinburgh and UK based artists, all carefully selected, and including a large selection of creative cards, stylish stationery, gifts, toys, books and wrap. We are very proud to represent local Scottish work at all of our Edinburgh stores.
Contact info
United Kingdom
- papertiger.co.uk
4.8
Excellent
136 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Great cards, great customer service
If looking for cards that are high quality and a little different my go to online shop is PAPER TIGER. Prompt delivery guaranteed.
June 24, 2024
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Great store with wonderful range of…
Great store with wonderful range of products. Easy to order online with fast, efficient service
June 26, 2024
Unprompted review
Great experience
Great experience ! Nice shop with many fantastics objetcts 😉 We come back again
May 1, 2024
Unprompted review
Very happy
Quick delivery and neatly packaged. Excellent range of cards with beautiful and unique designs. Always happy to support small businesses.
March 25, 2024
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Perfect Easter Miffy Bunny Egg
The team at the shop in Morningside were fantastic. And my niece was super happy with her Miffy Easter Egg.
The only thing I would have lined was more information from Royal Mail on the delivery of the package.
March 25, 2024
Express delivery twice the price
Express delivery twice the price , still took 3 days to arrive
January 25, 2024
Reply from Paper Tiger
Thank you for taking the time to leave your feedback on our online service.
Your recent order took 3 days to arrive, although you were expecting the delivery to arrive using the express shipping option.
When we investigated the reason for this we found that when you made your order on the 24th of January you selected the Royal Mail Standard option rather than the Express option, and did not in fact pay twice the price for delivery. The Standard service usually takes 4/5 working days with the Royal Mail, so your delivery arrived earlier than expected for the service you selected.
Great All Round
Great products, great selection, Great communication & speedy delivery
January 26, 2024
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Returning customer (again and again)
Clear website, fab range of gifts and cards. Quick service and just the right amount of communication.
January 25, 2024
Fab!
Ordered a jellycat I had been waiting for! Which I could get elsewhere at the time. Delivery dispatched came super quick even though it was Christmas period. Will definitely be ordering from here in future.
December 27, 2023
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Took my money
Took my money. Took my delivery details and then nearly a week later decided it was too big to post. Funnily enough the price has also increased now. I work for royal mail. I deliver parcels this big. Plus you should at least offer a different courier after you made the mistake of letting the order go through
January 4, 2024
Unprompted review
Reply from Paper Tiger
Hello Kirsty, we're very sorry that you feel that you didn't have a good experience; please accept our apologies.
You placed your order on the evening of the 29th December, and we contacted you on the first working day back after the Hogmanay Bank Holidays to confirm with you that the item you ordered was 'click and collect' only.
You replied to our correspondence two days later - the day after you had posted this review - and we processed the refund that you requested the following day.
The item was - and still is - clearly marked as 'click and collect' only. We are a small business and currently we only work with the Royal Mail for parcel delivery. As indicated on our delivery page, we are able to work on a one off basis to ship bigger packages, but your response suggested that this was not something of interest to you.
Pleased with purchase!
December 27, 2023
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Great service
Easy to navigate the website, order was picked accurately, packaged well and dispatched fast, can’t ask for any more!
December 30, 2023
Unprompted review
A company that truly cares with an excellent…
A company that cares with an excellent product range. I regularly check online to see what's new!
December 31, 2023
Unprompted review
De Zwarte Rotsen
My Tintin book (De Zwarte Rotsen) arrived quickly and in perfect condition. Service was therefore excellent.
The book provides a fascinating insight into the background to Herge's writing and drawing of this title (The Black Island in its English langauge version) in the second half of the 1930s and is beautifully presented. A good addition to my collection.
November 24, 2023
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