Paragon Skills Reviews 

1,177
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 363 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptional support and guidance provided by the dedicated staff and tutors throughout their learning journeys. People frequently praise the tutors for their patience, approachable nature, and commitment to student success, often going above and beyond to ensure learners stay on track and achieve their goals. The overall service is described as professional and well-organized, with clear, easy-to-understand modules and informative workshops. Many consumers appreciate how the programs enhance their professional knowledge, skills, and confidence, leading to successful outcomes like distinctions. Reviewers often mention feeling encouraged and motivated, finding the entire process smooth and easy to follow from start to finish.

What people talk about most

Staff

Clients share positive opinions on staff, with many reviewers highlighting the excellent guidance,... See more

User experience

Consumers find user experience to be positive, with many reviewers describing their learning journey as... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the consistent support, guidance,... See more

Service

Users describe positive interactions with service, highlighting the professionalism, organization, and... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the excellence of tutors, classes, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Training with Paragon Skills has been a pleasure. I was lucky enough to start my course with Abigail Beddoes, who was amazingly supportive before leaving for her new job. My current tutor, Jolene Horn... See more

Company replied

Rated 5 out of 5 stars

Paragon was the best. I got more than enough time to learn, always getting support with extra time if unable to finish a module on time. My personal trainer Gurpreet Kaur gave me a great support.... See more

Company replied

Rated 5 out of 5 stars

I completed a Level 3 course in adult health care and my tutor was Kirsty Welding. She was amazing support throughout the whole time and always replied to my messages whenever I needed assistance. I h... See more

Company replied

Rated 5 out of 5 stars

The modules were clear, well-structured and easy to understand. My tutor Jolene Hornsby went above and beyond - she stayed in regular contact, made sure I never fell behind, and gave me the confidence... See more

Company replied


Company details

  1. Career and Education Provider
  2. Adult Education School
  3. Apprenticeship Center
  4. Education Center
  5. Educational Institution

About Paragon Skills

Written by the company



Health & Social Care Childcare & Education Professional Services About us Get in touch

About Paragon Skills

When learners succeed, employers’ benefit. We provide apprenticeship training at a national level developing the workforce of the future. We are a highly motivated and energetic team, committed to making sure that we have the right learner on the right course and work hard to ensure quality training with high learner pass rates.

We are passionate about providing opportunities for you to achieve and succeed in the career of your choice. So if you prefer practical experiences to classroom and textbook learning, Would appreciate being able to practice, use and develop your skills in a workplace setting whilst working as part of a team. Then an choosing the Apprenticeship pathway could be for you?

Factors to consider:

Level – You want the Apprenticeship to be rewarding and challenging, but not so hard that you want to give up. Make sure you pick an Apprenticeship that teaches you new skills.

Sectors – Based on you interests and skills, narrow down your options.

Our focus on delivering quality apprenticeships that are relevant to our employer partners speaks for itself in our outstanding results and feedback...

71.4% success rates (compared to an industry average of 51.8%) 9.1 out of 10 learners would recommend us to a friend or family member 8.8 out of 10 employers would recommend us (compared to an industry average of 5.8 out of 10)

Are team are extremely passionate about apprenticeships, and there is not much we don’t know around them, so if you have any questions reach out using the contact details below.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,177)

348 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Joanne Heritage, a fantastic tutor with Paragon skills

Joanne Heritage is an amazing, knowledgable and excellent driven tutor who guided me with her wealth of experience to completing my Level 2 Adult Care Worker apprenticeship.

April 24, 2026
Unprompted review
Paragon Skills logo

Reply from Paragon Skills

Thanks Maweya, congratulations on completing your Level 2 Adult Care Worker apprenticeship. We’re so pleased to hear you felt guided and supported by our team’s knowledge and experience. Wishing you every success as you continue your care career.

Rated 5 out of 5 stars

My Tutor Joanna Heritage was amazing

My Tutor Joanna Heritage was amazing , she took her time to explain everything i didn’t understand, i was able to excel at my Level 3 program due to her expert tutoring.

April 24, 2026
Unprompted review
Paragon Skills logo

Reply from Paragon Skills

Thanks Ololade, congratulations on completing your Level 3 apprenticeship. We’re so pleased to hear you felt supported and that our team helped explain everything clearly, giving you the confidence to excel. Wishing you every success as you continue your care career.

Rated 5 out of 5 stars

Kirsty Welding was FAB!

The start of my NVQ was a bit rocky as I had lots of trainers leaving and on occasions I was left without any work set. I also hadn’t had any observations done at all but thanks to Kirsty Welding she got me sorted out! That’s the reason for my 5* review!! She came and completed my observations and was brilliant with giving me feedback and support. If I could recommend any trainer it would be Kirsty! Thank you for all you did! Proud to have walked away with a distinction! :)

April 28, 2026
Unprompted review
Paragon Skills logo

Reply from Paragon Skills

Thanks Sian, congratulations on completing your apprenticeship with a Distinction. We’re sorry to hear your journey had a rocky start, but we’re so pleased our team was able to get things back on track and provide the feedback and support you needed. Wishing you every success in your care career.

Rated 5 out of 5 stars

I have just completed my adult care…

I have just completed my adult care worker NVQ L2 qualification with Paragon skills. My tutor Kirsty Welding was amazing. She was very supportive, explained everything to me and help me prepare for my EPA. I have passed with an overall grade, distinction. Which I'm very happy with.

April 29, 2026
Unprompted review
Paragon Skills logo

Reply from Paragon Skills

Thanks Kirstie, congratulations on completing your Level 2 Adult Care Worker apprenticeship with an overall Distinction. What a fantastic achievement. We’re so pleased to hear you felt supported, prepared and confident throughout your journey. Wishing you every success as you continue to grow in your care career.

Rated 5 out of 5 stars

More than e learning

I have just completed a Level 3 course with Paragon Skills and couldn’t be happier with the experience. The course has significantly boosted my professional knowledge and provided me with practical skills that I can apply directly to my role.

A huge thank you to my tutor, Kirsty Welding. Her support throughout the programme was incredible; she was always there to offer guidance, keep me motivated, and ensure I stayed on track to succeed.

I also want to highlight the quality of the workshops. The tutors who led them made the sessions incredibly immersive and well-constructed. They weren’t just workshops; they were engaging environments.

If you are looking to progress your career, I highly recommend Paragon Skills!

April 1, 2026
Unprompted review
Paragon Skills logo

Reply from Paragon Skills

Thanks Sarah, congratulations on completing your Level 3 apprenticeship. We’re so pleased to hear your experience helped build your professional knowledge and gave you practical skills to use in your role. It’s also great to know you found the support and workshops engaging, motivating and valuable. Wishing you every success as you continue to progress in your career.

Rated 4 out of 5 stars

Bad start but Lydia is a star!!!

My first tutor with Paragon, I won’t name and shame, I felt very put down by and disheartened. Once I had Lydia Fox as my tutor, I was flying!! She is so supportive, kind and would do anything for anyone! I completed my Level 3 Lead Adult Care qualification with a Merit and Distinction, Merit overall. I could not have done it without Lydia!! She adapted things to my preferred way of working and made things so much simpler. Could not be more thankful🫶🏼

March 31, 2026
Unprompted review
Paragon Skills logo

Reply from Paragon Skills

Thanks Amber, and congratulations on completing your Level 3 Lead Adult Care qualification with an overall Merit. We’re sorry to hear your journey did not start as positively as it should have, but we’re really pleased our team was able to support you in a way that worked for you and helped you achieve such a brilliant result. Wishing you every success for the future.

Rated 5 out of 5 stars

10/10 would recommend !

I’ve recently completed my level 3 Lead Adult Care Worker with a double distinction. I couldn’t have done it without my amazing tutor Lydia Fox ! The amount of support I’ve received, the resources that were shared and the entire learning process has been extremely beneficial. It hasn’t been easy but with the support it’s so worth it ! ⭐️⭐️⭐️⭐️⭐️

April 29, 2026
Unprompted review
Paragon Skills logo

Reply from Paragon Skills

Thanks Cait, congratulations on completing your Level 3 Lead Adult Care Worker with a double distinction. What an amazing achievement. We’re so pleased to hear about our team's support, guidance and resources helped you throughout your learning journey. Wishing you every success in your care career.

Rated 5 out of 5 stars

Very nice helpful and rewarding…

Very nice helpful and rewarding experience. Support, guidance and enthusiasm from tutors was excellent and they very understanding and helpful with any problems or concerns you have. Help and support you to learn and progress all way through. Responsive and person centred throughout.

April 29, 2026
Unprompted review
Paragon Skills logo

Reply from Paragon Skills

Thanks Max, we’re so pleased to hear you had such a helpful and rewarding experience. It’s great to know you felt supported, guided and listened to throughout your journey. We wish you every success as you continue to progress.

Rated 5 out of 5 stars

Heather Evans is amazing

Heather Evans enabled me to believe in myself and grow my confidence.
Her workshops were always fun and enjoyable and has a vast amount of knowledge and skills to share. I could always rely on her if I needed help, she’s truly amazing.

April 27, 2026
Unprompted review
Paragon Skills logo

Reply from Paragon Skills

Hi Kim, Thank you for your lovely feedback. We’re so pleased to hear how much of a positive impact Heather has had on your confidence and learning experience.

It’s wonderful to know you found her workshops enjoyable and that you felt supported whenever you needed help. We’ll be sure to pass your kind words on to her.

Thank you again for sharing your experience.

Rated 5 out of 5 stars

Level 4 leader ship.

Absolutely fantastic and so worth doing ! I started my level 4 after not doing any levels for quite sometime so I was nervous to say the least but found there was such good support that helped me to feel confident to get started. As time went on things in my personal life happened but again I had so much support during my course to help me to be able to continue. I have enjoyed doing my level 4 and would absolutely recommend anyone to do this as I have gained more skills and knowledge along the way that has supported my role within my job. Now I have passed I am absolutely thrilled and will use my new skills and my knowledge to run my shifts at work. Thank you so very much for all of the support it’s absolutely ment the world and I am so happy that I have passed.

April 27, 2026
Unprompted review
Paragon Skills logo

Reply from Paragon Skills

Hi Sarah, Thank you so much for sharing your experience, and a huge congratulations on passing your Level 4.

You should be incredibly proud of yourself. Gaining new skills and confidence to lead your shifts is a brilliant achievement.

Thank you for recommending the programme to others, and well done again on such a well deserved success.

Rated 5 out of 5 stars

I have not started yet but per what I…

I have not started yet but per what I was briefed about i think I made best decision and am looking forward to learn a lot from you. Good luck to myself.

April 24, 2026
Unprompted review
Paragon Skills logo

Reply from Paragon Skills

Thank you for your lovely message. We’re so pleased to hear you’re feeling positive ahead of starting your programme. Beginning something new is always a big step, and it sounds like you’ve made a great decision. We’re looking forward to supporting you throughout your journey and helping you learn and grow every step of the way.
Wishing you the very best as you get started. You’ve got this.

Rated 5 out of 5 stars

NVQ 3

my personal tutor for my level 3 was matt glaves, what an amazing tutor, always on the other side of the phone for support, easy to communicate with, supported me consistently with my end point assessment and praised me constantly. the workshops was easy to understand, all of the team from paragon skills have been brilliant with me. i couldn’t ask for a better personal tutor, although the work was hard Matt ensured me it was worth it and i feel amazing passing both my epa.

April 24, 2026
Unprompted review
Paragon Skills logo

Reply from Paragon Skills

Hi Lauren, Thank you for your wonderful review and huge congratulations on passing your EPA.

We’re so pleased to hear how well our team supported you throughout your Level 3, especially during your end point assessment.

Well done on all your hard work, we’re delighted you’re feeling proud of what you’ve achieved.

Rated 5 out of 5 stars

Great team to learn with.

I completed my Level 2 Diploma Adult Care Worker with Paragon Skills. The modules and workshops were of great benefit to me gaining a base level of understanding for my work role. The workshops were easy to book, and the tutors had a mountain of knowledge to share and advise learners. I had a personal tutor who unfortunately had to leave before I completed the Diploma, but then was given Matt Glaves as my tutor to help get me over the finish line. Nothing was too much trouble and he was on the end of the phone or email when I needed help. I would recommend paragon skills to anyone just starting out in the care sector to help them gain more knowledge about their primary roles and how to best support individuals. I look forward to do doing my Level 3 with Paragon Skills in the future.

March 31, 2026
Unprompted review
Paragon Skills logo

Reply from Paragon Skills

Hi Leigh-Ann, Thank you for your kind review and congratulations on completing your Level 2 Diploma. We’re so pleased the modules and workshops supported your understanding, and that Matt was able to help you over the finish line. We’ll be sure to share your feedback with him.

We’d love to support you with your Level 3 when you’re ready. Wishing you every success in your next steps.

Rated 5 out of 5 stars

Level 3 Diploma

I think Paragon skills is a good training provider and offer Excellent resources for anyone being able to complete their Diploma i definitely recommend them. My Tutor Sam was Amazing throughout and nothing was too much trouble if I was not sure of Anything she would be there to work with me and guide me so that I understood. I found Sam to have a positive friendly and professional attitude to her work and really made me feel at ease. Sam is a credit to Paragon or anyone working with her. The two ladies doing my exam and test were also very lovely and professional.

April 22, 2026
Unprompted review
Paragon Skills logo

Reply from Paragon Skills

Thank you for your wonderful feedback, Martine, and congratulations on completing your Level 3 Diploma. That’s a fantastic achievement.

It’s great to know you felt guided, reassured and at ease, especially when working through areas you weren’t sure about.

It’s also lovely to hear your assessment experience felt professional and positive. Thank you for your recommendation, and we wish you every success in your next steps.

Rated 5 out of 5 stars

I’ve successfully completed my NVQ…

I’ve successfully completed my NVQ Level 2 and had a really positive experience throughout. The support from everyone involved was amazing, and I always felt encouraged along the way. A special thank you to Lydia, the 1:1 sessions made a huge difference for me and really helped me get back on track.

- AB

April 22, 2026
Unprompted review
Paragon Skills logo

Reply from Paragon Skills

Thank you for your lovely feedback, Jon, and congratulations on completing your Level 2 apprenticeship. That’s a fantastic achievement.

We’re so pleased to hear you had such a positive experience and felt encouraged throughout. It’s great to know the one to one sessions helped you get back on track and made a real difference to your journey.

Rated 5 out of 5 stars

Fantastic tutor!!

My tutor kirsty welding has literally dragged me through my course, even when I wanted to give up she didn't let me and gave me the encouragement and self belief that I could do it and achieve the highest grade possible, communication is excellent, she takes the time to explain things to you in more context if you need it. Kirsty definitely goes above and beyond for her students and is an asset to paragon skills, thanks kirsty!

April 21, 2026
Unprompted review
Paragon Skills logo

Reply from Paragon Skills

Thank you for such fantastic feedback, and congratulations on completing your apprenticeship. That’s a huge achievement.
It’s wonderful to hear how supported and encouraged you felt throughout your journey.

Well done on pushing through and achieving the highest grade possible, you should be incredibly proud of yourself.

Rated 5 out of 5 stars

My experience from the beginning to the…

My experience from the beginning to the end was very professional. My trainer Sara was amazing. She supported me due to having dyslexia. She was there every time I needed any help Help guidance ought to be able to translate the paperwork into easy read

November 19, 2025
Unprompted review
Paragon Skills logo

Reply from Paragon Skills

Thank you for sharing your experience, Abby, and congratulations on completing your apprenticeship.

We’re so pleased to hear your journey felt professional from start to finish and that you felt fully supported along the way. Providing clear guidance and adapting learning to suit individual needs, including offering support with dyslexia, is incredibly important to us. It’s wonderful to know you felt understood and supported whenever you needed help.

Well done on your achievement, and we wish you every success moving forward.

Rated 5 out of 5 stars

Matt Gloves was my trainer had helped…

Matt Gloves was my trainer had helped me out so much, that he gave me the confidence knowledge, for my level 2 and to give it my all I got good grade Thank you so much. The hard work has finally paid off and was wonderful experience with all the paragons team ever one has given full support through out the years and thank to everyone!!!

April 14, 2026
Unprompted review
Paragon Skills logo

Reply from Paragon Skills

Thank you for your kind words, Hemal, and congratulations on completing your Level 2 apprenticeship with such a strong result. That’s a fantastic achievement and a real reflection of your hard work.

We’re so pleased to hear you gained confidence and knowledge throughout your journey, and that you felt fully supported along the way. Having that encouragement can make all the difference.

Well done again on reaching this milestone, and we wish you every success moving forward.

Rated 5 out of 5 stars

I just want to say a big thank you to…Melissa Harris

I just want to say a big thank you to my Tutor Melissa Harris for all her support while I was completing my NVQ Level 3 Lead Adult Care Worker.

From the start right through to the end, she was always there to guide me and fit things around my schedule, which really helped. Her coaching style was clear and supportive, and she explained everything in a way that made it easy to understand. She supported me through assessments and kept me motivated when I needed it.

I honestly couldn’t have finished it without her help, and I really appreciate everything she’s done. I would highly recommend her .

Agnes Newland

April 17, 2026
Unprompted review
Paragon Skills logo

Reply from Paragon Skills

Thank you for your lovely feedback, Agnes, and congratulations on completing your Level 3 Lead Adult Care apprenticeship. That’s a fantastic achievement.

We’re so pleased to hear you felt supported from start to finish and that your learning was guided in a clear and flexible way around your schedule. Having that encouragement and motivation throughout assessments can make such a difference.

Thank you for your recommendation, and we wish you every success as you continue to grow in your career.

Rated 5 out of 5 stars

Brilliant learning platform & tutor.

Completing my level 2 was a most fulfilling experience. The workload was manageable and course content easy to access. I was extremely lucky to have Lydia Fox as my tutor; she guided me with clarity, kindness and patience, and is a superbly knowledgeable mentor.
Lydia invested her time to reassure me, and actually get to know me as a person as well as a student. She is an exemplary professional.
I am grateful for the opportunity to learn, and achieve my distinction, with Paragon Skills.

January 3, 2026
Unprompted review
Paragon Skills logo

Reply from Paragon Skills

Thank you for your wonderful feedback, Jane, and congratulations on achieving a Distinction in your Level 2 apprenticeship. That’s a fantastic accomplishment and a real credit to your hard work.

We’re so pleased to hear you found the learning platform accessible and the workload manageable. It’s especially lovely to know you felt guided with clarity, patience and genuine care throughout your journey. Feeling known and supported as both a learner and a person makes such a difference.

Thank you for choosing Paragon Skills, and we wish you every success as you continue to grow in your career.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look