Purchased 3 pleached trees, they arrived promptly and in good condition. Alas one tree considerably dropped back. Paramount Plants kept in touch via email with help and advice. The tree unfortunately... See more
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Premium quality well established mature plants
Theobalds Park Road , EN2 9BH, London, United Kingdom
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Replied to 46% of negative reviews
Typically replies within 1 week
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Had to push each step of the way, plants arrived weeks late because nobody followed up.
It seems that after my order was placed people never coordinated internally. So I had to call, first to get a date, then to follow up on why there were no updates, and finally to schedule the actual delivery. What was the staff doing?!
On delivery day the tracking was way off, making me stay at home and keep refreshing the site all day because it wasn't updating correctly (kept saying a few mins away).
Then the driver gave me the wrong plants.
When we went to get the right ones I saw that many of the taller ones in the back of the track had been bashed quite a bit on the journey.
Only giving 2 stars because at least eventually they arrived, albeit weeks late, missing my wife's birthday by a month.
Plants extremely big and healthy. Bit of a wait before delivery but no problems other than very large delivery truck up narrow drive!

Reply from Paramount Plants
Trees were in great shape, really prompt delivery, great price, would definitely recommend

Reply from Paramount Plants
Great team that looked after our needs, found them to be very helpful with the order. The plants that were delivered were of very good quality as well.

Reply from Paramount Plants
Fantastic will definitely use again and recommend.

Reply from Paramount Plants

Reply from Paramount Plants
Great trees delivered, one point down for delivering the trees
I have got a big drive and the trees were put right next to the pavement where if somebody was actually interested in taking it, that was the place to put it. Everybody could have had those trees. They were delivered and we did not even know it.

Reply from Paramount Plants
Excellent service, pre and post delivery.
Will definitely buy from them again.

Reply from Paramount Plants
We bought our Xmas tree from Paramount - the first time we've bought from them but what struck us was the quality of their trees compared to other vendors. We really appreciated the free, same-day delivery too.

Reply from Paramount Plants
Great company, trees are always in excellent condition. Great planting advise and aftercare too
(3rd time I’ve used paramount) and delivery service is also excellent. Kept up to date with times and tracking. Very helpful guy that delivered trees. Others can’t match this company!
Highly recommend!!

Reply from Paramount Plants
This business did everything very well including plant aftercare, the plants were really good, much better than the garden centres, I will make any further plant purchases from here

Reply from Paramount Plants
Great experience - had visited and bought plants in the past when we were visiting nearby. This time we ordered from their website. The original plant sent did not meet our high expectations but Paramount were very helpful and quick to send us a wonderful replacement. Can't speak highly enough of them. Also packaging was really excellent. Would recommend them to everybody.

Reply from Paramount Plants
Delivery went well and the plants arrived in good condition.
Plants were excellent but delivery and communication with customers needs improvement.

Reply from Paramount Plants
Not good on delivery (nervy wait), but all went well in the end. Excellent looking plants - final verdict at end of first winter
Great products and prices. Good communication and delivery. Have ordered before and will have no problem using them again.

Reply from Paramount Plants
Good plants, especially thr shrubs,good price but delivery very expensive.

Reply from Paramount Plants
Great service and products and delivery was on time

Reply from Paramount Plants
The abelia arrived to time and was clearly healthy when it had been dispatched. A minor grumble is that it was delivered in a tall box that had clearly tumbled in transit and the foliage and small branches on one side of the plant had fallen off by the time the plant was received. However, the abelia has been planted and seems fine

Reply from Paramount Plants
Great affordable place with good customer care and support. Explained well what I need to buy with option of adding things to main order later. Also send pictures of the trees I ordered so there was no issues in delivery etc.
Of all places in Uk they were the best priced for a pleached photonia

Reply from Paramount Plants
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